Comparably Awards
Ministry Brands Claimed Company
Ministry Brands is a leading provider of SaaS operational management systems, payments platforms, digital engagement tools and background screening solutions for faith-based, non-profit, and for-profit organizations. We serve more than 95,000 customers as a trusted partner in digital transformation and enablement – advancing missions, driving efficiencies, and building engaged communities for more than four decades. The diverse and real-world experiences of our team members serving their communities makes us stronger together and enhances our ability to advance digital transformation for the greater good. read more
Rough! Advancement was always promised, but because roles are eliminated there is no place to advance. Took 3 years being a "rockstar" in a role to get moved laterally to another team for a meager pay hike. SVP's and above spend money on travel and planning, but we can't get equipment in the office.
Briefly describe your overall experience at your company
Continously being promised a taise and bo us related to covering 2 others quiting and it is 18 months ater and all i get are excuses or told "senior leadership denies you raise" you have to quit to get a significant change income. 3% when COLA is 8% is a pay cut.
Briefly describe your overall experience at your company
previously we has unlimited pto, then it changed to flexible pto, now we have some unpublished number of PTO days allowed before you get a call from your manager or HR. Pay/Salary increases do not exsist, and there is no room for career growth.
What are some of the best things about your team?
The pro serve team makes everyday fun
What needs to change to make the company culture better?
Pay employees what they are worth
What is most positive about the culture and environment at your company?
we are able to WFH
What's going wrong and how can it be improved?
Poor pay and mangement leading to employee turn over
What are some of the best things about your team?
willing to collaborate and jump in when others are over extended.
What does the leadership team need to get better at?
Stop investing in senior leadership ans invest in those interacting with your customers.
What are some of the best things about your team?
My direct level team and collaborating with others is the best parts of my day.
What does the leadership team need to get better at?
listen to the individual contributors that continuously bring up issues that will effect the business operations.
What do you like best about the leadership team?
I like that our Direct managers and GM have any "open door" policy to bring up an matter.
What is most positive about the culture and environment at your company?
Our direct brand makes an effort to have our team interact, trying to make even a remote/hybrid culture a place you want to work.
What's going wrong and how can it be improved?
The focus is clear it is only about increasing revenue. We do not stand for the values that this company stands on which is helping churches and non profits grow.
Why do you feel undervalued and what would make you feel better about your compensation?
I am paid 30k less than what i can get for an equal roll at another SaaS company. The benefits are terrible and the 401k having 0 matching shows how much you value long term employees
What's going wrong and how can it be improved?
Empty promises leads to poor employee retention. Pay your current employees their market value or better for their role. Have transparency on why when people do leave backfills don't happen, and why the roll is eliminated and the pay isn't spread across those taking on additional work.
Why do you feel undervalued and what would make you feel better about your compensation?
over the past 7 years I have always been rated a 4 or a 5, yet I have only ever received the bare minimum "merit increase" of 2.6%. This isn't even close to a COLA raise, and certainly doesn't make me feel valued if all get the same rate no matter the level of work provided.
Why do you feel undervalued and what would make you feel better about your compensation?
We have had 3% or so in merit increases each year for the past 5 years. I go above and beyond in my role and have bonuses/pay increases promised ( over 15 months ago at this point) and get told that the ELT team is denying that increase. Makes me feel like it is all empty promises.
Other Employee Reviews for Ministry Brands
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