Comparably Awards
Ministry Brands Claimed Company
Ministry Brands is a leading provider of SaaS operational management systems, payments platforms, digital engagement tools and background screening solutions for faith-based, non-profit, and for-profit organizations. We serve more than 95,000 customers as a trusted partner in digital transformation and enablement – advancing missions, driving efficiencies, and building engaged communities for more than four decades. The diverse and real-world experiences of our team members serving their communities makes us stronger together and enhances our ability to advance digital transformation for the greater good. read more
While I love my co-workers and I feel like we are a family, I also feel like we are not respected and talked down upon by upper management. Having an opinion seems like a negative thing to them. I have learned alot and made friends but, don't see myself working here for much longer.
What do you like best about the leadership team?
They have clear goals that are easy to follow
What do you like best about the leadership team?
They tend to listen to the grievances of the company.
What is most positive about the culture and environment at your company?
My team and I are a family. I cannot speak for other teams or higher management but my team is a family.
Why do you feel undervalued and what would make you feel better about your compensation?
We in support take on too much work for what we are honestly paid. We are answering questions and issues for other teams without fair pay.
What is most positive about the culture and environment at your company?
Morning prayer is a good way to start our day. My close co-workers can also joke about things and make the morning pleasant for me and gets me ready to go for the day.
What are some of the best things about your team?
We work together to solve issues. Someone is always there when you need them and they are all knowledgable. My manager is supportive and helps even when he is busy. My team is the best thing about this company.
What's going wrong and how can it be improved?
Again, we are taking on tasks that should be done by other teams. We cannot speak up against it as we are "Support" However we are not trained on other products we are expected to support which affects clients.
What are some of the best things about your team?
Even though we have been going through a rough time with the company not hiring outside people and us being short-staffed and over worked, they keep a positive attitude about everything and continue to make me laugh. As we are all in this together. They stay positive and make me not feel alone.
Why do you feel undervalued and what would make you feel better about your compensation?
In Support, we take on more than we need to. All in the name of "support" We are doing the job of multiple people and not being paid fairly for it. We are under-appreciated and everything that the uppers and other teams don't want to do is dropped on us. With no extra pay. Not fair at all.
What's going wrong and how can it be improved?
Our manager lacks the knowledge and training to help us with the product. If it were not for our Team leader, a lot of us in support would be left with questions. If he had proper training, that might help. Also if we were paid for the amount of work we actually do, that would be nice as well.
Other Employee Reviews for Ministry Brands
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