RealPage Claimed Company
RealPage attracts people worldwide who have a love for advanced software and data technology, and a commitment to service. Our focus is the vast rental real estate ecosystem, an industry dedicated to providing the best places to live, work and play for hundreds of millions of people. We find innovative, simple ways to create amazing experiences and value for all those we serve in the ecosystem, from businesses to renters to our employees to the communities we live in. (For more information about us, please visit https://www.RealPage.com.) read more
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It's not a good company to boost morale, it seems like there are a lot of mind games geared towards motivating through reverse psychology but it just tears down my spirit and motivation.
What is most positive about the culture and environment at your company?
Breaks and lunch are the benefit.
Why do you feel undervalued and what would make you feel better about your compensation?
We endure quite a bit of abuse from callers daily then to have managers be passive aggressive with their mental torment makes this the hardest job I have ever done in Customer Service.
What's going wrong and how can it be improved?
I feel horrible being at work, very afraid of failing even though I am not equipped with the updated information. I can never take courses that will help me learn things I need.
What does the leadership team need to get better at?
They need to provide employees the tools to do their job. I failed a QA evaluation based on things I was told in training but instead of it being a teachable moment, it is now used to measure my performance. That's so unfair to agents. This company beats us down and does not give us opportunities.
Other Employee Reviews for RealPage
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