EARLIER I WAS HAPPY TO BE A PART OF THIS COMPANY BUT WITH TIME I GOT TO REALIZE THERE IS NOT GROWTH FOR THE AGENTS WHO ARE NOT MAINTAINING GOOD RELATIONSHIPS WITH SENIORS. I PREFER TO DO MY WORK AND I HAVE BEEN DOING THAT FOR MORE THAN TWO YEARS NOW BUT THERE IS NO SUCH SUPPORT THAT I HAVE RECEIVED
What is most positive about the culture and environment at your company?
NOTHING AS OF NOW IN MY LOB
What makes you most happy at work?
SERVING CUSTOMER, SPEAKING TO RIDERS AND GIVING THEM RESOLUTIONS AT THE FIRST CALL
What does the leadership team need to get better at?
TO JUDGE AGENT ON THE BASIS OF THEIR CAPABILITY NOT ON THE BASIS OF PERSONAL RELATION
What do your coworkers need to improve and how could you work together better?
TEAM BONDING SHOULD BE THERE AND PERSONAL RELATIONSHIPS WITH THE SENIORS SHOULD BE KEPT ASIDE WHILE WORKING AS A GROUP
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