
Have empathy for the participants. Diversity is celebrated here.
The office is well-staffed and BCMs are efficient in their delivery of services.
They respect everyone and are good at meeting the participants are at. They are welcoming and eager to help.
I think if the corporate office would pay about $5 more for the behavior change managers, we could retain them longer and be able to get talented hard-working BCM's
This is by far the best team of any prior experience. Everyone is welcoming and they are there for one another when anyone has a question. There is no gossip or cliques. Everyone is focused on the participants and being efficient.