Verizon – My phone hasn't been working for over a month and no one will help me. When I called the first time they removed my protection plan and then told me I didn't have a protection plan. After pulling up past bills it proved I did and a different rep corrected it. I keep getting sent in circles.

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My phone hasn't been working for over a month and no one will help me. When I called the first time they removed my protection plan and then told me I didn't have a protection plan. After pulling up past bills it proved I did and a different rep corrected it. I keep getting sent in circles.

What makes you most happy at work?

The energy, pace and team effort

What do you like best about the leadership team?

Not afraid to be wrong

Briefly describe your overall experience at your company

Working for a consulting firm for the company I was a former employee made the transition easy.

What is the best part about your compensation package?

Bureaucratic environment where opinions and minds aren't valued

What is most positive about the culture and environment at your company?

Dear of layoff after last year

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