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Victra Claimed Company
Victra was founded as a partnership by Richard and David Balot in October 1996 in Wilson, North Carolina. Victra was incorporated as ABC Phones of North Carolina, Inc. in 1999. Today, Victra is independently owned and operated in Raleigh, North Carolina, with more than 200 people in the Store Support Center. In 2020, Victra opened its Communications Center, employing hundreds of team members who handle Verizon Consumer, Business, and Customer Care calls, along with Victra store support. As a company, Victra employs more than 7,000 people and serve guests in more than 1,700 locations across 50 states. We are proud to be the largest authorized retailer of Verizon! read more
I really do enjoy working for this company. It's just growing increasingly difficult with how we are compensated. I feel like I live paycheck to paycheck especially in this economy so it gets pretty discouraging. I work a second job and have been thinking about searching elsewhere.
What is most positive about the culture and environment at your company?
Everyone for the most part if very friendly and inclusive.
What are some of the best things about your team?
We collaborate very well. I am very comfortable going to my peers for support. I learn from them. They are reliable and dependable.
What makes you most happy at work?
I love the feeling at the end of the day when I have completed all of my tasks. Its nice to be able to reflect on a day of hard productive work.
Why do you feel undervalued and what would make you feel better about your compensation?
I don't feel as if I am compensated appropriately for the work I do. As a supervisor my commission is capped and most months, not realistically attainable. Most months it has been based on a head count that I do not have and is not adjusted for when I lose agents either to term or resignation etc.
Other Employee Reviews for Victra
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