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Victra Claimed Company
Victra was founded as a partnership by Richard and David Balot in October 1996 in Wilson, North Carolina. Victra was incorporated as ABC Phones of North Carolina, Inc. in 1999. Today, Victra is independently owned and operated in Raleigh, North Carolina, with more than 200 people in the Store Support Center. In 2020, Victra opened its Communications Center, employing hundreds of team members who handle Verizon Consumer, Business, and Customer Care calls, along with Victra store support. As a company, Victra employs more than 7,000 people and serve guests in more than 1,700 locations across 50 states. We are proud to be the largest authorized retailer of Verizon! read more
I love my job and have had a great experience working for Victra and they have helped my family tremedously, but overall commissions has been hurting since realignment and feel very scared for job security daily.
What are some of the best things about your team?
They all care and are very helpful
What is most positive about the culture and environment at your company?
The ethic and care culture at work is good
Why do you feel undervalued and what would make you feel better about your compensation?
More obtainable goals and quotas. Contro commission last 2 months have been almost half of what target is and I have over 50 hunted boxes on my own.
What do you like best about the leadership team?
They care about me individual, but company goals for SMB have been raised through the roof and unobtainable. Use to make great commission checks now struggling just to make one in general.
What's going wrong and how can it be improved?
I feel like overall SMB environment in stores is low and it has been slower, but I go into stores/talk with managers and reps and BOP culture needs to be increased and accountability
Other Employee Reviews for Victra
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