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Victra Claimed Company
Victra was founded as a partnership by Richard and David Balot in October 1996 in Wilson, North Carolina. Victra was incorporated as ABC Phones of North Carolina, Inc. in 1999. Today, Victra is independently owned and operated in Raleigh, North Carolina, with more than 200 people in the Store Support Center. In 2020, Victra opened its Communications Center, employing hundreds of team members who handle Verizon Consumer, Business, and Customer Care calls, along with Victra store support. As a company, Victra employs more than 7,000 people and serve guests in more than 1,700 locations across 50 states. We are proud to be the largest authorized retailer of Verizon! read more
Lack of training on Omni and customer scenarios, however the training on sales approach and best practices is phenomenal. I do have several days I feel like I am on my own and cannot get answers to things I am unsure of and spend too many hours to find out the process on my own
What makes you most happy at work?
When Omni works correctly thrift the day
What are some of the best things about your team?
Answer my reps when I cannot
What is most positive about the culture and environment at your company?
How everyone shares their skills to better people!
What do you like best about the leadership team?
Seem to care about the employee, best I have ever seen
What is the best part about your compensation package?
Bonus pay although it seems to be capped low as a multi unit
Other Employee Reviews for Victra
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