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Victra Claimed Company
Victra was founded as a partnership by Richard and David Balot in October 1996 in Wilson, North Carolina. Victra was incorporated as ABC Phones of North Carolina, Inc. in 1999. Today, Victra is independently owned and operated in Raleigh, North Carolina, with more than 200 people in the Store Support Center. In 2020, Victra opened its Communications Center, employing hundreds of team members who handle Verizon Consumer, Business, and Customer Care calls, along with Victra store support. As a company, Victra employs more than 7,000 people and serve guests in more than 1,700 locations across 50 states. We are proud to be the largest authorized retailer of Verizon! read more
I love it here compared to my other experiences in wireless. The core values and mission of this company are very appealing and encouraging. Some days are confusing due to lack of real communication trickling downward...it is a reiteration of leadership calls we have already been privy to...
What do you like best about the leadership team?
Not sure I like much about my leadership yet.
What is most positive about the culture and environment at your company?
The unity and solidarity created within just for working at Victra
What are some of the best things about your team?
I have a couple peers that I communicate with daily for needs and lateral assistance. Great energy!
What makes you most happy at work?
My team and customer base. Love what I do. Love solving problems and providing value. Love the aha, lightbulb moments with both
Why do you feel undervalued and what would make you feel better about your compensation?
I was thrown into a unique situation and my compensation is taking a hit due to the clean up period required. It doesn't feel like anyone cares...it's all about get better get better, but performance and habits don't change overnight. Perhaps a ramp up guarantee for GMs would be something to consi
Other Employee Reviews for Victra
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