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Victra Claimed Company
Victra was founded as a partnership by Richard and David Balot in October 1996 in Wilson, North Carolina. Victra was incorporated as ABC Phones of North Carolina, Inc. in 1999. Today, Victra is independently owned and operated in Raleigh, North Carolina, with more than 200 people in the Store Support Center. In 2020, Victra opened its Communications Center, employing hundreds of team members who handle Verizon Consumer, Business, and Customer Care calls, along with Victra store support. As a company, Victra employs more than 7,000 people and serve guests in more than 1,700 locations across 50 states. We are proud to be the largest authorized retailer of Verizon! read more
When I started I bragged about how great this company was. Provided the highest income ever in my life. Since its been on a rapid decline, pay change after pay change. I brought people into the company to change their life and they did with Pro. Guess what that also changed.. Just crazy to me to see
What do your coworkers need to improve and how could you work together better?
Be more effective in there own leadership
What is most positive about the culture and environment at your company?
I used say a lot of great things about this topic. Opinion is negative anymore
What does the leadership team need to get better at?
Transparency. To many changes with false narratives that only help under performers appear better on paper.
What's going wrong and how can it be improved?
Pay. Income. Basepay. Comp Plans. Stop saying how great these changes are because they apply to the mass that is failing. The ones who bleed for success and results are taking the hits. But when we talk about it we get told we are wrong..
Why do you feel undervalued and what would make you feel better about your compensation?
Tooooo many comp changes. claiming uncapped but introduced buckets and the additional tiers are laughable. Change managers to hourly.. All with data that said it should be a pay increase however not ONE change has increased pay. In fact the opposite happened.
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