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Victra Claimed Company
Victra was founded as a partnership by Richard and David Balot in October 1996 in Wilson, North Carolina. Victra was incorporated as ABC Phones of North Carolina, Inc. in 1999. Today, Victra is independently owned and operated in Raleigh, North Carolina, with more than 200 people in the Store Support Center. In 2020, Victra opened its Communications Center, employing hundreds of team members who handle Verizon Consumer, Business, and Customer Care calls, along with Victra store support. As a company, Victra employs more than 7,000 people and serve guests in more than 1,700 locations across 50 states. We are proud to be the largest authorized retailer of Verizon! read more
I use to love this company. It was a people first company when i first started and that has seemed to change. I do not feel valued. The conpany preaches about their core calue of integrity, but i feel sometimes the company itself lacks integrity. It seems like more work is being asked with less pay.
What is most positive about the culture and environment at your company?
The people have great attitudes.
What are some of the best things about your team?
They care about each other and are always willing to help out.
What does the leadership team need to get better at?
My direct leader is great. Upper leadership could make changes that are great for everyone and not just them.
What's going wrong and how can it be improved?
The pay structure seems to constantly change and wfm/shiftlab is almost impossible to get the full coverage you need.
Why do you feel undervalued and what would make you feel better about your compensation?
Ive been a loyal emolyee at this company for 7 years. In the last 2 years my pay has been messed with more ways than one. Ive never heard of a company give a pay cut to a tenured person rather than a raise.
Other Employee Reviews for Victra
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