

Nordson Corporation manufactures equipment used for precision dispensing, testing and inspection, and surface preparation and curing. Among its major competitors, Nordson is ranked in 7th place for NPS while Festo is 1st, and Henkel is 2nd.
Nordson's Net Promoter Score (NPS) is a 0 with 0% Promoters, 100% Passives, and 0% Detractors. Net Promoter Score tracks whether Nordson's customers would recommend using the product based on a scale of -100 to 100.
| 0% | Promoters |
|---|---|
| 100% | Passives |
| 0% | Detractors |
| Summary | Date | Score |
|---|---|---|
Jan 2022 0 | Jan 2022 | 0 |
Nordson is ranked #4 for NPS among its competitors. Henkel and Atlas Copco come in first and second, with Parker Hannifin coming in at third.
![]() Nordson | ![]() Henkel | ![]() Atlas Copco | ![]() Parker Hannifin | |
| Global Ranking | #- | #700 | #- | #- |
| NPS | 0 | 34 | 27 | 9 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | - |
| Valuation Updated every 24 hours for public companies | - | $25.76B | $53.59B | $36.11B |
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Compared to its competitors, Nordson's NPS is rated right above Carlisle Companies, and is preceded by LORD Corporation.
| COMPANY | NPS Score | |
|---|---|---|
![]() | Festo | 38 |
![]() | Henkel | 34 |
![]() | Atlas Copco | 27 |
![]() | Graco | 26 |
![]() | Parker Hannifin | 9 |
![]() | LORD Corporation | 0 |
![]() | Nordson | 0 |
![]() | Carlisle Companies | N/A |
Nordson scored a 0 for Net Promoter Score and a -100 for Employee Net Promoter Score. NPS gauges how likely a customer of Nordson would recommend the brand to a friend. ENPS measures how likely Nordson employees would recommend working at Nordson to a friend.
| 0% | Promoters |
|---|---|
| 100% | Passive |
| 0% | Detractors |
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |