-100
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
CGI
Marketing or Exec? Claim Your Free Account
About CGI's Brand
CGI is a Canada-based information technology consulting, systems integration and outsourcing company. Among its major competitors, CGI is ranked in 12th place for NPS while Cisco is 1st, and Wipro Limited is 2nd.Their current market cap is $18.54B
Brand at a Glance
1.5/5
Product Quality
CGI Ranking
- #4 / 4 of its competitors
CGI NPS
CGI's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether CGI's customers would recommend using the product based on a scale of -100 to 100.
CGI Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
CGI NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jul 2026 -100 | Jul 2026 | -100 |
How Other Brands Compare
CGI is ranked #4 for NPS among its competitors. Cisco and IBM come in first and second, with Accenture coming in at third. Among those competitors, it is the lowest valued company behind Cisco.
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
CGI NPS vs. Competitors
Compared to its competitors, CGI's NPS is rated right below DXC Technology.
| COMPANY | NPS Score | |
|---|---|---|
 | Cisco | 35 |
 | Wipro Limited | 28 |
 | IBM | 26 |
 | Accenture | 20 |
 | Infosys | 15 |
 | Oracle | 11 |
 | NCR Corporation | 6 |
 | Cognizant Technology Solutions | 3 |
 | HP Inc. | 0 |
 | Netrepid | 0 |
 | DXC Technology | -10 |
| CGI | -100 |
CGI Product Quality
1.5/5
CGI has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock CGI's overall Product Quality score rated by its users and customers.
CGI Product Information
CGI’s product quality score is a 1.5 out of 5 as rated by its users and customers.
- Website
- https://www.cgi.com
- Company Size
- 10,000+ Employees
Industry
Tech
Business Services
Enterprise
SaaS
Small Business Services
CGI Product Quality vs. Competitors
Compared to its competitors, CGI's Product Quality score is rated right below Netrepid.
| COMPANY | Product Quality Score | |
|---|---|---|
| Cisco | 4.1/5 |
| Wipro Limited | 3.9/5 |
| IBM | 3.8/5 |
| Accenture | 3.7/5 |
| Infosys | 3.7/5 |
| Oracle | 3.7/5 |
| NCR Corporation | 3.5/5 |
| Cognizant Technology Solutions | 3.4/5 |
| HP Inc. | 3.2/5 |
| DXC Technology | 2.9/5 |
| Netrepid | 2.5/5 |
| CGI | 1.5/5 |
Unlock CGI Product Quality vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full CGI Product Quality vs. Competitors data and gain insights into your customers today.
CGI Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
100%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
CGI Customer Satisfaction vs. Competitors
Compared to its competitors, CGI's Customer Satisfaction score is rated right below DXC Technology.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Netrepid | 100% |
| Wipro Limited | 83% |
| Cisco | 77% |
| Infosys | 77% |
| IBM | 75% |
| Accenture | 74% |
| Oracle | 67% |
| Cognizant Technology Solutions | 64% |
| NCR Corporation | 54% |
| HP Inc. | 53% |
| DXC Technology | 47% |
| CGI | 0% |
Unlock CGI Customer Satisfaction vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full CGI Customer Satisfaction vs. Competitors data and gain insights into your customers today.
CGI as an Employer
3.0/5
CGI has a 3.0/5 stars for its overall company culture rated by their employees
top
20%
Consumer vs. Employees
CGI scored a -100 for Net Promoter Score and a -8 for Employee Net Promoter Score. NPS gauges how likely a customer of CGI would recommend the brand to a friend. ENPS measures how likely CGI employees would recommend working at CGI to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
-8
eNPS Score
| 44% | Promoters |
|---|---|
| 4% | Passive |
| 52% | Detractors |
