Belcan Corporation NPS & Customer Reviews

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Belcan Corporation

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Belcan Corporation

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About Belcan Corporation's Brand

"Belcan is a provider of engineering project management and technical staffing solutions for aerospace, power generation and industrial markets." Among its major competitors, Belcan Corporation is ranked in 6th place for NPS while Kelly is 1st, and Dell Technologies is 2nd.

Brand at a Glance

73%

Customer Loyalty

3.7/5

Product Quality

4.1/5

Pricing

4.1/5

Customer Service

Belcan Corporation Ranking

^#4 / 4 of its competitors

Belcan Corporation NPS

Belcan Corporation's Net Promoter Score (NPS) is a -11 with 33% Promoters, 23% Passives, and 44% Detractors. Net Promoter Score tracks whether Belcan Corporation's customers would recommend using the product based on a scale of -100 to 100.

Belcan Corporation Overall NPS

-11

NPS

33%	Promoters
23%	Passives
44%	Detractors

Belcan Corporation NPS Trend

-100

-50

100

Summary	Date	Score
May 2020 0	May 2020	0
Jan 2021 50	Jan 2021	50
Feb 2021 0	Feb 2021	0
Oct 2022 -25	Oct 2022	-25
Feb 2023 0	Feb 2023	0
Sep 2023 0	Sep 2023	0
Jun 2024 -15	Jun 2024	-15
Dec 2024 0	Dec 2024	0
Sep 2025 -11	Sep 2025	-11

How Other Brands Compare

Belcan Corporation is ranked #4 for NPS among its competitors. Kelly and Dell Technologies come in first and second, with Randstad coming in at third.

	Belcan Corporation	Dell Technologies	Randstad	Kelly
Global Ranking	#-	#121	#525	#593
NPS	-11	17	17	27
Social Sentiment Calculated by analyzing social media and other online mentions	-	Neutral	Neutral	Neutral
Valuation Updated every 24 hours for public companies	-	$58.48B	$47.78M	$875.42M

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Belcan Corporation NPS vs. Competitors

Compared to its competitors, Belcan Corporation's NPS is rated right above Randstad USA, and is preceded by SYNNEX.

COMPANY		NPS Score
	Kelly	27
	Dell Technologies	17
	Randstad	17
	Cyient	15
	CDI Corporation	N/A
	CyberCore Technologies	N/A
	Geometric Ltd	N/A
	SYNNEX	-7
	Belcan Corporation	-11
	Randstad USA	-26

Belcan Corporation Customer Loyalty

73%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

73% of Belcan Corporation users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

73%

27%

Belcan Corporation Customer Loyalty vs. Competitors

Compared to its competitors, Belcan Corporation's Customer Loyalty score is rated right above Randstad USA, and is preceded by Cyient.

COMPANY		Customer Loyalty Score
	Kelly	81%
	Dell Technologies	78%
	Randstad	78%
	Cyient	77%
	Belcan Corporation	73%
	Randstad USA	72%
	SYNNEX	57%
	CDI Corporation	N/A
	CyberCore Technologies	N/A
	Geometric Ltd	N/A

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Belcan Corporation Product Quality

3.7/5

Belcan Corporation has an overall Product Quality score of 3.7 out of 5 stars rated by its users and customers.

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Belcan Corporation Product Information

Belcan Corporation’s product quality score is a 3.7 out of 5 as rated by its users and customers.

Website: https://belcancorporation.com/

Company Size: 201-500 Employees

Industry

Tech

Professional Services

Belcan Corporation Product Quality vs. Competitors

Compared to its competitors, Belcan Corporation's Product Quality score is rated right above Dell Technologies, and is preceded by Randstad.

COMPANY		Product Quality Score
	Kelly	3.8/5
	Randstad	3.7/5
	Belcan Corporation	3.7/5
	Dell Technologies	3.5/5
	Cyient	3.4/5
	SYNNEX	3.4/5
	Randstad USA	2.9/5
	CDI Corporation	N/A
	CyberCore Technologies	N/A
	Geometric Ltd	N/A

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Belcan Corporation Pricing

Belcan Corporation ROI & Value For Money

4.1/5

Belcan Corporation has a value for money and ROI score of 4.1 out of 5 stars rated by its users and customers.

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Belcan Corporation Pricing vs. Competitors

Compared to its competitors, Belcan Corporation's ROI score is rated right above Kelly.

COMPANY		Pricing Score
	Belcan Corporation	4.1/5
	Kelly	3.8/5
	Cyient	3.7/5
	Randstad	3.7/5
	Dell Technologies	3.5/5
	SYNNEX	3.1/5
	Randstad USA	2.6/5
	CDI Corporation	N/A
	CyberCore Technologies	N/A
	Geometric Ltd	N/A

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Belcan Corporation Customer Satisfaction (CSAT)

Belcan Corporation Customer Satisfaction (CSAT) Score

60 / 100

Belcan Corporation has an overall Customer Satisfaction score of 60 rated by its users and customers.

Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"

Very Satisfied	60%
Satisfied	0%
Neither Satisfied nor Dissatisfied	20%
Dissatisfied	20%
Very Dissatisfied	0%

Very Satisfied

60%

Satisfied

Neither Satisfied nor Dissatisfied

20%

Dissatisfied

20%

Very Dissatisfied

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Belcan Corporation Customer Satisfaction vs. Competitors

Compared to its competitors, Belcan Corporation's Customer Satisfaction score is rated right above Randstad USA, and is preceded by SYNNEX.

COMPANY		Customer Satisfaction (CSAT) Score
	Randstad	69%
	Dell Technologies	68%
	Cyient	64%
	Kelly	63%
	SYNNEX	63%
	Belcan Corporation	60%
	Randstad USA	38%
	CDI Corporation	0%
	CyberCore Technologies	0%
	Geometric Ltd	0%

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Belcan Corporation Customer Service

4.1/5

Belcan Corporation has an overall Customer Service score of 4.1 out of 5 stars rated by its users and customers.

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About Belcan Corporation's Customer Service

Address

Cincinnati, OH

Website

https://belcancorporation.com/

Belcan Corporation Customer Service vs. Competitors

Compared to its competitors, Belcan Corporation's Customer Service score is rated right above Kelly.

COMPANY		Customer Service Score
	Belcan Corporation	4.1/5
	Kelly	3.7/5
	Randstad	3.7/5
	Cyient	3.7/5
	Dell Technologies	3.4/5
	SYNNEX	3.1/5
	Randstad USA	3.1/5
	CDI Corporation	N/A
	CyberCore Technologies	N/A
	Geometric Ltd	N/A

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Belcan Corporation as an Employer

2.8/5

Belcan Corporation has a 2.8/5 stars for its overall company culture rated by their employees

top

50%

CEO of Belcan Corporation

Lance Kwasniewski

In the Top 50% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Belcan Corporation scored a -11 for Net Promoter Score and a -3 for Employee Net Promoter Score. NPS gauges how likely a customer of Belcan Corporation would recommend the brand to a friend. ENPS measures how likely Belcan Corporation employees would recommend working at Belcan Corporation to a friend.

Net Promoter Score

-11

NPS Score

33%	Promoters
23%	Passive
44%	Detractors

Employee Net Promoter Score

-3

eNPS Score

28%	Promoters
41%	Passive
31%	Detractors

Global Ranking Snapshot

RANK			INDUSTRY
1	Costco	W. Craig Jelinek	Retail
2	Peloton	Barry McCarthy	Health and Wellness
3	Chick-fil-A	Dan Cathy	Food and Beverages
4	Netflix	Ted Sarandos	Media and Entertainment
5	Apple	Timothy Cook	Tech
6	Nike	John Donahoe	Fashion and Beauty
7	Target	Brian Cornell	Retail