35
NPS
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Check Point Software Technologies, Ltd.
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About Check Point Software Technologies, Ltd. Brand
Among its major competitors, Check Point Software Technologies, Ltd. is ranked in 3rd place for NPS while Fortinet is 1st, and Cisco is 2nd.Their current market cap is $16.53B
Brand at a Glance
73%
Customer Loyalty
4/5
Product Quality
3.8/5
Pricing
3.6/5
Customer Service
Check Point Software Technologies, Ltd. Ranking
- #3 / 4 of its competitors
Check Point Software Technologies, Ltd. NPS
Check Point Software Technologies, Ltd.'s Net Promoter Score (NPS) is a 35 with 64% Promoters, 7% Passives, and 29% Detractors. Net Promoter Score tracks whether Check Point Software Technologies, Ltd.'s customers would recommend using the product based on a scale of -100 to 100.
Check Point Software Technologies, Ltd. Overall NPS
| 64% | Promoters |
|---|---|
| 7% | Passives |
| 29% | Detractors |
Check Point Software Technologies, Ltd. NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Feb 2021 0 | Feb 2021 | 0 |
Jul 2021 0 | Jul 2021 | 0 |
Aug 2021 -25 | Aug 2021 | -25 |
Sep 2021 0 | Sep 2021 | 0 |
Jul 2022 17 | Jul 2022 | 17 |
Dec 2022 -1 | Dec 2022 | -1 |
Jan 2023 13 | Jan 2023 | 13 |
May 2023 22 | May 2023 | 22 |
Jan 2024 18 | Jan 2024 | 18 |
Feb 2024 25 | Feb 2024 | 25 |
Nov 2024 30 | Nov 2024 | 30 |
Mar 2025 36 | Mar 2025 | 36 |
How Other Brands Compare
Check Point Software Technologies, Ltd. is ranked third for NPS among its competitors. Fortinet and Cisco come in first and second, with Palo Alto Networks coming in at #4. Among those competitors, it is the lowest valued company behind Cisco.
Check Point Software Technologies, Ltd. |  Cisco |  Fortinet |  Palo Alto Networks | |
| Global Ranking | #- | #71 | #275 | #446 |
| NPS | 35 | 36 | 42 | 32 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | - | Neutral | Neutral |
| Valuation Updated every 24 hours for public companies | $16.53B | $192.85B | $27.91B | $31.32B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Check Point Software Technologies, Ltd. NPS by Gender
Check Point Software Technologies, Ltd.'s NPS was rated 50 by Male customers on Comparably.
Male
50
Check Point Software Technologies, Ltd.'s NPS was rated 50 by Male customers on Comparably.
75%
Promoters
0%
Passives
25%
Detractors
Female
N/A
Check Point Software Technologies, Ltd.'s NPS is not yet rated by Female customers.
0%
Promoters
0%
Passives
0%
Detractors
Check Point Software Technologies, Ltd. NPS by Ethnicity
Check Point Software Technologies, Ltd.'s NPS was rated 100 points by Caucasian customers on Comparably.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 100 | Caucasian | 100 |
Check Point Software Technologies, Ltd. NPS by Usage
Check Point Software Technologies, Ltd.'s NPS was rated 34 points by customers who have used Check Point Software Technologies, Ltd.'s products/services for 2 to 5 Years.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
2 to 5 Years 34 | 2 to 5 Years | 34 |
Check Point Software Technologies, Ltd. NPS vs. Competitors
Compared to its competitors, Check Point Software Technologies, Ltd.'s NPS is rated right above Juniper Networks, and is preceded by Cisco.
| COMPANY | NPS Score | |
|---|---|---|
| Fortinet | 42 |
| Cisco | 36 |
| Check Point Software Technologies, Ltd. | 35 |
 | Juniper Networks | 34 |
| Palo Alto Networks | 32 |
 | FireEye, Inc. | 30 |
 | Symantec | 15 |
 | McAfee | 7 |
Check Point Software Technologies, Ltd. Customer Loyalty
73%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
73% of Check Point Software Technologies, Ltd. users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Check Point Software Technologies, Ltd. Customer Loyalty Score by Gender
Check Point Software Technologies, Ltd.'s Customer Loyalty score was rated 78 by Male customers on Comparably.
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Male
78%
Yes
Female
N/A
Yes
Check Point Software Technologies, Ltd. Customer Loyalty Score by Ethnicity
Check Point Software Technologies, Ltd.'s Customer Loyalty score was rated 70% by Caucasian customers on Comparably.
% who answered "Yes"
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70
out of 100
Caucasian
Check Point Software Technologies, Ltd. Customer Loyalty Score by Usage
Check Point Software Technologies, Ltd.'s Customer Loyalty score was rated 40% by customers who have used Check Point Software Technologies, Ltd.'s products/services for 2 to 5 Years.
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Check Point Software Technologies, Ltd. Customer Loyalty vs. Competitors
Compared to its competitors, Check Point Software Technologies, Ltd.'s Customer Loyalty score is rated right above Symantec, and is preceded by FireEye, Inc..
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Juniper Networks | 86% |
| McAfee | 83% |
| Fortinet | 82% |
| Palo Alto Networks | 82% |
| Cisco | 81% |
| FireEye, Inc. | 80% |
| Check Point Software Technologies, Ltd. | 73% |
| Symantec | 68% |
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Check Point Software Technologies, Ltd. Product Quality
4/5
Check Point Software Technologies, Ltd. has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
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Check Point Software Technologies, Ltd. Product Information
Check Point Software Technologies, Ltd.’s product quality score is a 4 out of 5 as rated by its users and customers.
- Website
- https://www.checkpoint.com/
- Company Size
- 1,001-5,000 Employees
Industry
Analytics
Business Services
SaaS
Quick Insights into Check Point Software Technologies, Ltd. Product Quality
Check Point Software Technologies, Ltd.'s Product Quality score was rated highest by Caucasian customers.
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Ranked Check Point Software Technologies, Ltd. Product Quality the Highest
Check Point Software Technologies, Ltd. Product Quality Score by Gender
Check Point Software Technologies, Ltd.'s Product Quality score was rated 4.4 by Male customers on Comparably.
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Male
4.4/5
Female
N/A
Check Point Software Technologies, Ltd. Product Quality Score by Ethnicity
Check Point Software Technologies, Ltd.'s Product Quality score was rated 5 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Check Point Software Technologies, Ltd..
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 5 | Caucasian | 5 |
Check Point Software Technologies, Ltd. Product Quality Score by Usage
Check Point Software Technologies, Ltd.'s Product Quality score was rated 4.1 stars by customers who have used Check Point Software Technologies, Ltd.'s products/services for 2 to 5 Years.
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Check Point Software Technologies, Ltd. Product Quality vs. Competitors
Compared to its competitors, Check Point Software Technologies, Ltd.'s Product Quality score is rated right above FireEye, Inc., and is preceded by Cisco.
| COMPANY | Product Quality Score | |
|---|---|---|
| Fortinet | 4.2/5 |
| Juniper Networks | 4.2/5 |
| Cisco | 4.1/5 |
| Check Point Software Technologies, Ltd. | 4/5 |
| FireEye, Inc. | 4/5 |
| Palo Alto Networks | 3.9/5 |
| McAfee | 3.8/5 |
| Symantec | 3.6/5 |
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Check Point Software Technologies, Ltd. Pricing
Check Point Software Technologies, Ltd. ROI & Value For Money
3.8/5
Check Point Software Technologies, Ltd. has a value for money and ROI score of 3.8 out of 5 stars rated by its users and customers.
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Quick Insights into Check Point Software Technologies, Ltd. ROI
Check Point Software Technologies, Ltd.'s ROI score was rated highest by Caucasian customers.
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Ranked Check Point Software Technologies, Ltd. ROI the Highest
Check Point Software Technologies, Ltd. ROI Score by Gender
Check Point Software Technologies, Ltd.'s ROI score was rated 4.4 by Male customers on Comparably.
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Male
4.4/5
Female
N/A
Check Point Software Technologies, Ltd. ROI Score by Ethnicity
Check Point Software Technologies, Ltd.'s ROI score was rated 5 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Check Point Software Technologies, Ltd..
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 5 | Caucasian | 5 |
Check Point Software Technologies, Ltd. ROI Score by Usage
Check Point Software Technologies, Ltd.'s ROI score was rated 4.1 stars by customers who have used Check Point Software Technologies, Ltd.'s products/services for 2 to 5 Years.
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Check Point Software Technologies, Ltd. Pricing vs. Competitors
Compared to its competitors, Check Point Software Technologies, Ltd.'s ROI score is rated right above Palo Alto Networks, and is preceded by Cisco.
| COMPANY | Pricing Score | |
|---|---|---|
| Fortinet | 4.2/5 |
| Juniper Networks | 4.2/5 |
| Cisco | 4/5 |
| Check Point Software Technologies, Ltd. | 3.8/5 |
| Palo Alto Networks | 3.8/5 |
| FireEye, Inc. | 3.8/5 |
| Symantec | 3.5/5 |
| McAfee | 3.5/5 |
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Check Point Software Technologies, Ltd. Customer Satisfaction (CSAT)
Check Point Software Technologies, Ltd. Customer Satisfaction (CSAT) Score
80 / 100
Check Point Software Technologies, Ltd. has an overall Customer Satisfaction score of 80 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
60%
Satisfied
20%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
10%
Very Dissatisfied
10%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Check Point Software Technologies, Ltd. Customer Satisfaction
Check Point Software Technologies, Ltd.'s Customer Satisfaction score was rated highest by Caucasian customers.
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Ranked Check Point Software Technologies, Ltd. Customer Satisfaction the Highest
Check Point Software Technologies, Ltd. Customer Satisfaction Score by Gender
Check Point Software Technologies, Ltd.'s Customer Satisfaction score was rated 100 by Male customers on Comparably.
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100 / 100
MaleVery Satisfied | 100% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 0% | |
Very Dissatisfied | 0% |
Check Point Software Technologies, Ltd. Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
Check Point Software Technologies, Ltd. Customer Satisfaction (CSAT) score was rated 100% according to Caucasian users and customers.
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100 / 100
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
Check Point Software Technologies, Ltd. Customer Satisfaction vs. Competitors
Compared to its competitors, Check Point Software Technologies, Ltd.'s Customer Satisfaction score is rated right above Juniper Networks, and is preceded by Fortinet.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Fortinet | 83% |
| Check Point Software Technologies, Ltd. | 80% |
| Juniper Networks | 78% |
| Cisco | 77% |
| Palo Alto Networks | 73% |
| FireEye, Inc. | 67% |
| McAfee | 58% |
| Symantec | 43% |
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Check Point Software Technologies, Ltd. Customer Service
3.6/5
Check Point Software Technologies, Ltd. has an overall Customer Service score of 3.6 out of 5 stars rated by its users and customers.
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About Check Point Software Technologies, Ltd.'s Customer Service
Website
https://www.checkpoint.com/
Quick Insights into Check Point Software Technologies, Ltd. Customer Service
Check Point Software Technologies, Ltd.'s Customer Service score was rated highest by customers who have used Check Point Software Technologies, Ltd.'s products/services for 2 to 5 Years.
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Ranked Check Point Software Technologies, Ltd. Customer Service the Highest
Check Point Software Technologies, Ltd. Customer Service Score by Gender
Check Point Software Technologies, Ltd.'s Customer Service score was rated 3.7 by Male customers on Comparably.
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Male
3.7/5
Female
N/A
Check Point Software Technologies, Ltd. Customer Service Score by Ethnicity
Check Point Software Technologies, Ltd.'s Customer Service score was rated 4.1 stars by Caucasian customers on Comparably.
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0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 4.1 | Caucasian | 4.1 |
Check Point Software Technologies, Ltd. Customer Service Score by Usage
Check Point Software Technologies, Ltd.'s Customer Service score was rated 4.1 stars by customers who have used Check Point Software Technologies, Ltd.'s products/services for 2 to 5 Years.
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Check Point Software Technologies, Ltd. Customer Service vs. Competitors
Compared to its competitors, Check Point Software Technologies, Ltd.'s Customer Service score is rated right above McAfee, and is preceded by Palo Alto Networks.
| COMPANY | Customer Service Score | |
|---|---|---|
| Fortinet | 4.3/5 |
| Juniper Networks | 4.2/5 |
| Cisco | 4.1/5 |
| Palo Alto Networks | 3.9/5 |
| Check Point Software Technologies, Ltd. | 3.6/5 |
| McAfee | 3.6/5 |
| FireEye, Inc. | 3.5/5 |
| Symantec | 2.9/5 |
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Check Point Software Technologies, Ltd. as an Employer
3.3/5
Check Point Software Technologies, Ltd. has a 3.3/5 stars for its overall company culture rated by their employees
bottom
15%
CEO of Check Point Software Technologies, Ltd.
In the Bottom 15% of Similar Sized Companies on Comparably.
Consumer vs. Employees
Check Point Software Technologies, Ltd. scored a 35 for Net Promoter Score and a -25 for Employee Net Promoter Score. NPS gauges how likely a customer of Check Point Software Technologies, Ltd. would recommend the brand to a friend. ENPS measures how likely Check Point Software Technologies, Ltd. employees would recommend working at Check Point Software Technologies, Ltd. to a friend.
Net Promoter Score
35
NPS Score
| 64% | Promoters |
|---|---|
| 7% | Passive |
| 29% | Detractors |
Employee Net Promoter Score
-25
eNPS Score
| 32% | Promoters |
|---|---|
| 11% | Passive |
| 57% | Detractors |
