ClickUp NPS & Customer Reviews

Learn More about Brand Intelligence Solutions

Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry

Thank you for inquiring about Comparably's Brand Intelligence Solutions

A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions

Brand Page

ClickUp

Marketing or Exec? Claim Your Free Account

ClickUp

Rate this Brand

About ClickUp's Brand

ClickUp is the world's only all-in-one productivity platform that flexes to the way people want to work. It replaces all individual workplace productivity tools with a single, unified platform that includes project management, document collaboration, whiteboards, spreadsheets, and goals. Founded in 2017 and based in San Diego, ClickUp is on a mission to make the world more productive. As one of the fastest-growing SaaS companies in the world, ClickUp has helped more than 800,000 teams and millions of users lead a more productive life and save at least one day every week. To learn more, visit www.clickup.com. Among its major competitors, ClickUp is ranked in 1st place for NPS while Airtable is 2nd, and monday.com is 3rd.

Brand at a Glance

72%

Customer Loyalty

4.4/5

Product Quality

4.5/5

Pricing

4.4/5

Customer Service

ClickUp Ranking

^#1 / 4 of its competitors

ClickUp NPS

ClickUp's Net Promoter Score (NPS) is a 61 with 74% Promoters, 13% Passives, and 13% Detractors. Net Promoter Score tracks whether ClickUp's customers would recommend using the product based on a scale of -100 to 100.

ClickUp Overall NPS

NPS

74%	Promoters
13%	Passives
13%	Detractors

ClickUp NPS Trend

-100

-50

100

Summary	Date	Score
Mar 2023 67	Mar 2023	67
Apr 2023 66	Apr 2023	66
May 2023 66	May 2023	66
Jul 2023 65	Jul 2023	65
Oct 2023 66	Oct 2023	66
Nov 2023 64	Nov 2023	64
Jan 2024 64	Jan 2024	64
Apr 2024 62	Apr 2024	62
Jul 2024 62	Jul 2024	62
Aug 2024 62	Aug 2024	62
Sep 2024 62	Sep 2024	62
Feb 2025 60	Feb 2025	60

How Other Brands Compare

ClickUp is ranked first for NPS among its competitors. Asana and Smartsheet come in second and third, with Notion coming in at #4.

	ClickUp	Smartsheet	Notion	Asana
Global Ranking	#-	#467	#919	#-
NPS	61	35	3	40
Social Sentiment Calculated by analyzing social media and other online mentions	-	Neutral	-	Neutral
Valuation Updated every 24 hours for public companies	-	$7.77B	$60.00M	$1.50B

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

ClickUp NPS by Gender

Female customers rated ClickUp's NPS 44 points higher than Male customers.

Male

ClickUp's NPS was rated 36 by Male customers on Comparably.

49%

Promoters

38%

Passives

13%

Detractors

Female

ClickUp's NPS was rated 80 by Female customers on Comparably.

80%

Promoters

20%

Passives

Detractors

ClickUp NPS by Ethnicity

ClickUp's NPS was rated the highest by Caucasian customers, and the lowest by Other customers.

-100

-50

100

Summary	Ethnicity	Score
Caucasian 67	Caucasian	67
Other 25	Other	25

ClickUp NPS by Age

ClickUp's NPS was rated the highest by customers ages 36-40, and the lowest by customers ages 41-45.

100

Summary

Age

Promoters

Passives

Detractors

31-35

33%

67%

36-40

67%

33%

41-45

33%

34%

33%

ClickUp NPS by Usage

ClickUp's NPS was rated the highest by customers who have used ClickUp's products/services for 1 to 2 Years, and the lowest by customers with 5 to 10 Years of usage.

-100

-50

100

Summary	Usage	Score
Less than 1 Year 71	Less than 1 Year	71
1 to 2 Years 79	1 to 2 Years	79
2 to 5 Years 50	2 to 5 Years	50
5 to 10 Years 46	5 to 10 Years	46

ClickUp NPS vs. Competitors

Compared to its competitors, ClickUp's NPS is rated right above Airtable.

COMPANY		NPS Score
	ClickUp	61
	Airtable	54
	monday.com	49
	Asana	40
	Smartsheet	35
	Trello	23
	Atlassian Jira Align	4
	Notion	3
	Basecamp	0

ClickUp Customer Reviews

Out of the 5 ClickUp customer reviews 4 were positive and 1 was constructive. ClickUp customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.

All Reviews

Positive Reviews

Constructive Reviews

ClickUp Customer Loyalty

72%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

72% of ClickUp users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

72%

28%

ClickUp Customer Loyalty Score by Gender

Female customers rated ClickUp's Customer Loyalty score 27% higher than Male customers.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of ClickUp.

Male

55%

Yes

Female

82%

Yes

ClickUp Customer Loyalty Score by Ethnicity

ClickUp's Customer Loyalty score was rated the highest by Other customers, and the lowest by Caucasian customers.

% who answered "Yes"

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of ClickUp.

out of 100

Caucasian

out of 100

Other

ClickUp Customer Loyalty Score by Age

ClickUp's Customer Loyalty score was rated the highest by customers ages 36-40, and the lowest by customers ages 31-35.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of ClickUp.

20%

40%

60%

80%

100%

Summary	Age	Score
31-35 40%	31-35	40%
36-40 100%	36-40	100%
41-45 70%	41-45	70%

ClickUp Customer Loyalty Score by Usage

ClickUp's Customer Loyalty score was rated the highest by customers who have used ClickUp's products/services for 2 to 5 Years, and the lowest by customers with 1 to 2 Years of usage.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.

Less than 1 Year	70%
1 to 2 Years	55%
2 to 5 Years	70%

ClickUp Customer Loyalty Score by Industry

ClickUp's Customer Loyalty score was rated 50% by Tech industry customers.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.

Tech	50%

ClickUp Customer Loyalty vs. Competitors

Compared to its competitors, ClickUp's Customer Loyalty score is rated right above Airtable, and is preceded by Atlassian Jira Align.

COMPANY		Customer Loyalty Score
	Trello	100%
	Basecamp	100%
	Smartsheet	96%
	monday.com	83%
	Asana	78%
	Atlassian Jira Align	75%
	ClickUp	72%
	Airtable	72%
	Notion	68%

Unlock ClickUp Customer Loyalty vs. Competitors Data

Sign Up for Brand Profile PRO to get the full ClickUp Customer Loyalty vs. Competitors data and gain insights into your customers today.

ClickUp Product Quality

4.4/5

ClickUp has an overall Product Quality score of 4.4 out of 5 stars rated by its users and customers.

Sign Up to unlock ClickUp's overall Product Quality score rated by its users and customers.

ClickUp Product Information

ClickUp serves markets in the United States. ClickUp supports iOS, Web, and Android devices and offers products for small, medium, and large sized businesses.

ClickUp’s product quality score is a 4.4 out of 5 as rated by its users and customers. Reviewers from the Healthcare, Hospitals and Medicine industry rated ClickUp's product the highest. Reviewers from the Tech industry rated ClickUp the lowest at 4.6.

Website: https://clickup.com

Company Size: 501-1,000 Employees

Industry

Tech

SaaS

Languages Supported

English

Product Type

Workflow Management Software

Project Management Software

Project Collaboration Software

Task Management Software

Project Portfolio Management Software

Visual Project Management Software

Productivity Software

Web Collaboration Software

Kanban Tools Software

Agile Project Management Software

Time Tracking Software

Resource Management Software

Project Tracking Software

Project Planning Software

Requirements Management Software

IT Project Management Software

Gantt Chart Software

Scrum Software

Team Communication Software

Quick Insights into ClickUp Product Quality

ClickUp's Product Quality score was rated highest by customers who have used ClickUp's products/services for 1 to 2 Years, and rated lowest by customers ages 41-45.

Sign Up to unlock insights into how customers have ranked ClickUp's Product Quality.

Ranked ClickUp Product Quality the Highest

1 to 2 Years	5
Female	5
Healthcare, Hospitals and Medicine	4.8

Ranked ClickUp Product Quality the Lowest

2 to 5 Years	4.2
Other	4.1
41-45	3.8

ClickUp Product Quality Score by Gender

Female customers rated ClickUp's Product Quality score 0.7 stars higher than Male customers.

Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of ClickUp.

Male

4.3/5

Female

5/5

ClickUp Product Quality Score by Ethnicity

ClickUp's Product Quality score was rated the highest by Caucasian customers, and the lowest by Other customers.

Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of ClickUp.

Summary	Ethnicity	Score
Caucasian 4.6	Caucasian	4.6
Other 4.1	Other	4.1

ClickUp Product Quality Score by Age

ClickUp's Product Quality score was rated the highest by customers ages 31-35, and the lowest by customers ages 41-45.

Sign Up for Brand Profile PRO to get the full Product Quality by Age data of ClickUp.

Summary	Age	Score
31-35 4.6	31-35	4.6
36-40 4.6	36-40	4.6
41-45 3.8	41-45	3.8

ClickUp Product Quality Score by Usage

ClickUp's Product Quality score was rated the highest by customers who have used ClickUp's products/services for 1 to 2 Years, and the lowest by customers with 2 to 5 Years of usage.

Sign Up for Brand Profile PRO to get the full Product Quality by Usage data.

Less than 1 Year	4.7
1 to 2 Years	5
2 to 5 Years	4.2

ClickUp Product Quality Score by Industry

ClickUp's Product Quality score was rated the highest by Healthcare, Hospitals and Medicine industry customers, and the lowest by Tech industry customers.

Sign Up for Brand Profile PRO to get the full Product Quality by Industry data.

Tech	4.6
Banking and Financial Services	4.7
Education	4.7
Healthcare, Hospitals and Medicine	4.8
Marketing, Advertising and Research	4.6
Non-Profit	4.7
Education	4.6

ClickUp Product Quality vs. Competitors

Compared to its competitors, ClickUp's Product Quality score is rated right above Trello.

COMPANY		Product Quality Score
	ClickUp	4.4/5
	Trello	4.4/5
	Airtable	4.3/5
	monday.com	4.3/5
	Smartsheet	4.3/5
	Asana	4.2/5
	Basecamp	4/5
	Atlassian Jira Align	3.5/5
	Notion	3.5/5

Unlock ClickUp Product Quality vs. Competitors Data

Sign Up for Brand Profile PRO to get the full ClickUp Product Quality vs. Competitors data and gain insights into your customers today.

ClickUp Pricing

ClickUp ROI & Value For Money

4.5/5

ClickUp has a value for money and ROI score of 4.5 out of 5 stars rated by its users and customers.

Sign Up to unlock ClickUp's overall ROI score rated by its users and customers.

ClickUp Pricing Plans

ClickUp has a pricing structure that accommodates small, medium, and large businesses. Starting from $5/month, ClickUp uses a subscription model and offers the following: - 100MB storage, - Unlimited Tasks, and - Unlimited Users.

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Healthcare, Hospitals and Medicine industry. The users from the Tech industry think that they had the lowest ROI from ClickUp.

Who Uses ClickUp?

Small Businesses

Medium Businesses

Large Enterprises

Quick Insights into ClickUp ROI

ClickUp's ROI score was rated highest by customers from the Healthcare, Hospitals and Medicine industry, and rated lowest by customers who have used ClickUp's products/services for 2 to 5 Years.

Sign Up to unlock insights into how customers have ranked ClickUp's ROI score.

Ranked ClickUp ROI the Highest

Healthcare, Hospitals and Medicine	4.9
Female	4.8
1 to 2 Years	4.6

Ranked ClickUp ROI the Lowest

41-45	3.8
Other	3.7
2 to 5 Years	3.5

ClickUp ROI Score by Gender

Female customers rated ClickUp's ROI score 0.8 stars higher than Male customers.

Sign Up for Brand Profile PRO to get the full ROI by Gender data of ClickUp.

Male

4/5

Female

4.8/5

ClickUp ROI Score by Ethnicity

ClickUp's ROI score was rated the highest by Caucasian customers, and the lowest by Other customers.

Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of ClickUp.

Summary	Ethnicity	Score
Caucasian 4.5	Caucasian	4.5
Other 3.7	Other	3.7

ClickUp ROI Score by Age

ClickUp's ROI score was rated the highest by customers ages 36-40, and the lowest by customers ages 41-45.

Sign Up for Brand Profile PRO to get the full ROI by Age data of ClickUp.

Summary	Age	Score
31-35 4.1	31-35	4.1
36-40 4.6	36-40	4.6
41-45 3.8	41-45	3.8

ClickUp ROI Score by Usage

ClickUp's ROI score was rated the highest by customers who have used ClickUp's products/services for 1 to 2 Years, and the lowest by customers with 2 to 5 Years of usage.

Sign Up for Brand Profile PRO to get the full ROI by Usage data.

Less than 1 Year	4.5
1 to 2 Years	4.6
2 to 5 Years	3.5

ClickUp ROI Score by Industry

ClickUp's ROI score was rated the highest by Healthcare, Hospitals and Medicine industry customers, and the lowest by Tech industry customers.

Sign Up for Brand Profile PRO to get the full ROI by Industry data.

Tech	4.2
Arts and Entertainment	4.8
Banking and Financial Services	4.6
Healthcare, Hospitals and Medicine	4.9
Marketing, Advertising and Research	4.6
Non-Profit	4.8
Retail	4.9
Sports & Entertainment	4.6

ClickUp Pricing vs. Competitors

Compared to its competitors, ClickUp's ROI score is rated right above Trello, and is preceded by Basecamp.

COMPANY		Pricing Score
	Basecamp	5/5
	ClickUp	4.5/5
	Trello	4.4/5
	Smartsheet	4.3/5
	Airtable	4.2/5
	monday.com	4.1/5
	Asana	4/5
	Atlassian Jira Align	3.5/5
	Notion	3.4/5

Unlock ClickUp ROI vs. Competitors Data

Sign Up for Brand Profile PRO to get the full ClickUp ROI vs. Competitors data and gain insights into your customers today.

ClickUp Customer Satisfaction (CSAT)

ClickUp Customer Satisfaction (CSAT) Score

83 / 100

ClickUp has an overall Customer Satisfaction score of 83 rated by its users and customers.

Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"

Very Satisfied	60%
Satisfied	23%
Neither Satisfied nor Dissatisfied	10%
Dissatisfied	0%
Very Dissatisfied	7%

Very Satisfied

60%

Satisfied

23%

Neither Satisfied nor Dissatisfied

10%

Dissatisfied

Very Dissatisfied

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into ClickUp Customer Satisfaction

ClickUp's Customer Satisfaction score was rated highest by customers who have used ClickUp's products/services for 1 to 2 Years, and rated lowest by customers ages 41-45.

Sign Up to unlock insights into how customers have ranked ClickUp's Customer Satisfaction.

Ranked ClickUp Customer Satisfaction the Highest

1 to 2 Years	100%
31-35	100%
Male	87%

Ranked ClickUp Customer Satisfaction the Lowest

2 to 5 Years	67%
Caucasian	67%
41-45	34%

ClickUp Customer Satisfaction Score by Gender

Male customers rated ClickUp's Customer Satisfaction score 12 points higher than Female customers.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of ClickUp.

87 / 100

Male

	Very Satisfied	49%
	Satisfied	38%
	Neither Satisfied nor Dissatisfied	13%
	Dissatisfied	0%
	Very Dissatisfied	0%

75 / 100

Female

	Very Satisfied	75%
	Satisfied	0%
	Neither Satisfied nor Dissatisfied	0%
	Dissatisfied	0%
	Very Dissatisfied	25%

ClickUp Customer Satisfaction Score by Ethnicity

Caucasian
67%
Other
75%

CSAT according to Caucasian

ClickUp's Customer Satisfaction (CSAT) score was rated 67% according to Caucasian users and customers.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of ClickUp.

67 / 100

Very Satisfied	33%
Satisfied	34%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	0%
Very Dissatisfied	33%

Very Satisfied

33%

Satisfied

34%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

33%

CSAT according to Other

ClickUp's Customer Satisfaction (CSAT) score was rated 75% according to Other users and customers.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of ClickUp.

75 / 100

Very Satisfied	50%
Satisfied	25%
Neither Satisfied nor Dissatisfied	25%
Dissatisfied	0%
Very Dissatisfied	0%

Very Satisfied

50%

Satisfied

25%

Neither Satisfied nor Dissatisfied

25%

Dissatisfied

Very Dissatisfied

ClickUp Customer Satisfaction Score by Age

ClickUp's Customer Satisfaction score was rated the highest by customers ages 31-35, and the lowest by customers ages 41-45.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of ClickUp.

100

Breakdown

Age

Score

31-35

100%

41-45

34%

ClickUp Customer Satisfaction Score by Usage

ClickUp's Customer Satisfaction score was rated the highest by customers who have used ClickUp's products/services for 1 to 2 Years, and the lowest by customers with 2 to 5 Years of usage.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Usage data.

1 to 2 Years	100
2 to 5 Years	67

ClickUp Customer Satisfaction Score by Industry

ClickUp's Customer Satisfaction score was rated 87 points by Tech industry customers.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.

{
	"title": "ClickUp Customer Satisfaction Score by Industry",
	"text": "ClickUp's Customer Satisfaction score was rated 87 points by Tech industry customers.",
	"bars": [
		{
			"label": "Tech",
			"groupId": 104,
			"score": 87,
			"stars": 0,
			"csatScore": 87,
			"text": "ClickUp's Customer Satisfaction score is  rated by Tech customers on Comparably.",
			"scoreClassName": "max",
			"scoreLabel": 87
		}
	]
}

Tech	87

ClickUp Customer Satisfaction vs. Competitors

Compared to its competitors, ClickUp's Customer Satisfaction score is rated right above monday.com, and is preceded by Atlassian Jira Align.

COMPANY		Customer Satisfaction (CSAT) Score
	Trello	100%
	Basecamp	100%
	Asana	85%
	Smartsheet	84%
	Atlassian Jira Align	84%
	ClickUp	83%
	monday.com	81%
	Notion	62%
	Airtable	60%

Unlock ClickUp Customer Satisfaction vs. Competitors Data

Sign Up for Brand Profile PRO to get the full ClickUp Customer Satisfaction vs. Competitors data and gain insights into your customers today.

ClickUp Customer Service

4.4/5

ClickUp has an overall Customer Service score of 4.4 out of 5 stars rated by its users and customers.

Sign Up to unlock ClickUp's overall Customer Service score rated by its users and customers.

About ClickUp's Customer Service

Address

350 Tenth Ave Suite 500, San Diego, CA 92101

Website

https://clickup.com

ClickUp's Social Links

Quick Insights into ClickUp Customer Service

ClickUp's Customer Service score was rated highest by customers ages 36-40, and rated lowest by customers who have used ClickUp's products/services for 2 to 5 Years.

Sign Up to unlock insights into how customers have ranked ClickUp's Customer Service score.

Ranked ClickUp Customer Service the Highest

36-40	4.8
Female	4.8
1 to 2 Years	4.7

Ranked ClickUp Customer Service the Lowest

Other	4.1
41-45	3.5
2 to 5 Years	3.3

ClickUp Customer Service Score by Gender

Female customers rated ClickUp's Customer Service score 0.6 stars higher than Male customers.

Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of ClickUp.

Male

4.2/5

Female

4.8/5

ClickUp Customer Service Score by Ethnicity

ClickUp's Customer Service score was rated the highest by Caucasian customers, and the lowest by Other customers.

Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of ClickUp.

100

Summary	Ethnicity	Customer Service Score
Caucasian 4.6	Caucasian	4.6
Other 4.1	Other	4.1

ClickUp Customer Service Score by Age

ClickUp's Customer Service score was rated the highest by customers ages 36-40, and the lowest by customers ages 41-45.

Sign Up for Brand Profile PRO to get the full Customer Service by Age data of ClickUp.

100

Summary	Age	Customer Service Score
31-35 4.3	31-35	4.3
36-40 4.8	36-40	4.8
41-45 3.5	41-45	3.5

ClickUp Customer Service Score by Usage

ClickUp's Customer Service score was rated the highest by customers who have used ClickUp's products/services for 1 to 2 Years, and the lowest by customers with 2 to 5 Years of usage.

Sign Up for Brand Profile PRO to get the full Customer Service by Usage data.

Less than 1 Year	4.6
1 to 2 Years	4.7
2 to 5 Years	3.3

ClickUp Customer Service Score by Industry

ClickUp's Customer Service score was rated 4.2 stars by Tech industry customers.

Sign Up for Brand Profile PRO to get the full Customer Service by Industry data.

Tech	4.2

ClickUp Customer Service vs. Competitors

Compared to its competitors, ClickUp's Customer Service score is rated right above Smartsheet.

COMPANY		Customer Service Score
	ClickUp	4.4/5
	Smartsheet	4.3/5
	monday.com	4.1/5
	Asana	4/5
	Basecamp	4/5
	Airtable	3.9/5
	Trello	3.8/5
	Atlassian Jira Align	3.7/5
	Notion	3.1/5

Unlock ClickUp Customer Service vs. Competitors Data

Sign Up for Brand Profile PRO to get the full ClickUp Customer Service vs. Competitors data and gain insights into your customers today.

ClickUp as an Employer

3.5/5

ClickUp has a 3.5/5 stars for its overall company culture rated by their employees

bottom

30%

CEO of ClickUp

Zeb Evans

In the Bottom 30% of Similar Sized Companies on Comparably.

Consumer vs. Employees

ClickUp scored a 61 for Net Promoter Score and a -12 for Employee Net Promoter Score. NPS gauges how likely a customer of ClickUp would recommend the brand to a friend. ENPS measures how likely ClickUp employees would recommend working at ClickUp to a friend.

Net Promoter Score

NPS Score

74%	Promoters
13%	Passive
13%	Detractors

Employee Net Promoter Score

-12

eNPS Score

35%	Promoters
18%	Passive
47%	Detractors

Global Ranking Snapshot

RANK			INDUSTRY
1	Costco	W. Craig Jelinek	Retail
2	Peloton	Barry McCarthy	Health and Wellness
3	Chick-fil-A	Dan Cathy	Food and Beverages
4	Netflix	Ted Sarandos	Media and Entertainment
5	Apple	Timothy Cook	Tech
6	Nike	John Donahoe	Fashion and Beauty
7	Target	Brian Cornell	Retail