11
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Engie
Marketing or Exec? Claim Your Free Account
About Engie's Brand
ENGIE is a global energy player and an expert operator in the three key sectors of electricity, natural gas and energy services. Among its major competitors, Engie is ranked in 3rd place for NPS while SUEZ is 1st, and Exelon Corporation is 2nd.Their current valuation is $34.64B
Brand at a Glance
78%
Customer Loyalty
3.8/5
Product Quality
3.7/5
Pricing
3.7/5
Customer Service
Engie Ranking
- #2 / 4 of its competitors
Engie NPS
Engie's Net Promoter Score (NPS) is a 11 with 44% Promoters, 23% Passives, and 33% Detractors. Net Promoter Score tracks whether Engie's customers would recommend using the product based on a scale of -100 to 100.
Engie Overall NPS
| 44% | Promoters |
|---|---|
| 23% | Passives |
| 33% | Detractors |
Engie NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Oct 2023 11 | Oct 2023 | 11 |
Nov 2023 12 | Nov 2023 | 12 |
Dec 2023 14 | Dec 2023 | 14 |
Jan 2024 13 | Jan 2024 | 13 |
Feb 2024 10 | Feb 2024 | 10 |
Apr 2024 11 | Apr 2024 | 11 |
Jun 2024 10 | Jun 2024 | 10 |
Nov 2024 11 | Nov 2024 | 11 |
Jan 2025 13 | Jan 2025 | 13 |
Oct 2025 12 | Oct 2025 | 12 |
Nov 2025 10 | Nov 2025 | 10 |
Dec 2025 12 | Dec 2025 | 12 |
How Other Brands Compare
Engie is ranked second for NPS among its competitors. Exelon Corporation and EDF come in first and third, with WEC Energy Group coming in at #4. Among those competitors, it is the second most valued company behind Exelon Corporation.
Engie |  Exelon Corporation |  WEC Energy Group |  EDF | |
| Global Ranking | #- | #586 | #- | #- |
| NPS | 11 | 21 | -14 | 3 |
| Valuation Updated every 24 hours for public companies | $34.64B | $42.89B | $27.55B | $148.42M |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Engie NPS by Gender
Male customers rated Engie's NPS 22 points higher than Female customers.
Male
14
Engie's NPS was rated 14 by Male customers on Comparably.
38%
Promoters
38%
Passives
24%
Detractors
Female
-8
Engie's NPS was rated -8 by Female customers on Comparably.
38%
Promoters
16%
Passives
46%
Detractors
Engie NPS by Ethnicity
Engie's NPS was rated the highest by African American/Black customers, and the lowest by Other customers.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian -1 | Caucasian | -1 |
African American/Black 13 | African American/Black | 13 |
Asian or Pacific Islander 0 | Asian or Pacific Islander | 0 |
Other -22 | Other | -22 |
Engie NPS by Age
Engie's NPS was rated the highest by customers ages 26-30, and the lowest by customers ages 46-50.
Engie NPS by Usage
Engie's NPS was rated the highest by customers who have used Engie's products/services for Less than 1 Year, and the lowest by customers with 1 to 2 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 46 | Less than 1 Year | 46 |
1 to 2 Years -39 | 1 to 2 Years | -39 |
2 to 5 Years -16 | 2 to 5 Years | -16 |
5 to 10 Years 20 | 5 to 10 Years | 20 |
Over 10 Years 0 | Over 10 Years | 0 |
Engie NPS vs. Competitors
Compared to its competitors, Engie's NPS is rated right above EDF, and is preceded by Exelon Corporation.
| COMPANY | NPS Score | |
|---|---|---|
 | SUEZ | 25 |
| Exelon Corporation | 21 |
| Engie | 11 |
| EDF | 3 |
 | Avista | 0 |
| WEC Energy Group | -14 |
 | SCANA Corporation | -53 |
Engie Customer Reviews
Out of the 7 Engie customer reviews 5 were positive and 2 were constructive. Engie customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.
All Reviews
Positive Reviews
Constructive Reviews
Engie Customer Loyalty
78%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
78% of Engie users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Engie Customer Loyalty Score by Gender
Male customers rated Engie's Customer Loyalty score 12% higher than Female customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of Engie.
Male
91%
Yes
Female
79%
Yes
Engie Customer Loyalty Score by Ethnicity
Engie's Customer Loyalty score was rated the highest by African American/Black customers, and the lowest by Asian or Pacific Islander customers.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Engie.
100
out of 100
Caucasian
100
out of 100
African American/Black
46
out of 100
Asian or Pacific Islander
70
out of 100
Other
Engie Customer Loyalty Score by Age
Engie's Customer Loyalty score was rated the highest by customers ages 36-40, and the lowest by customers ages 31-35.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Engie.
0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
18-25 85% | 18-25 | 85% |
26-30 82% | 26-30 | 82% |
31-35 73% | 31-35 | 73% |
36-40 100% | 36-40 | 100% |
41-45 100% | 41-45 | 100% |
46-50 100% | 46-50 | 100% |
Engie Customer Loyalty Score by Usage
Engie's Customer Loyalty score was rated the highest by customers who have used Engie's products/services for 5 to 10 Years, and the lowest by customers with 2 to 5 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
Engie Customer Loyalty Score by Industry
Engie's Customer Loyalty score was rated the highest by Energy and Manufacturing industry customers, and the lowest by Tech industry customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.
Engie Customer Loyalty vs. Competitors
Compared to its competitors, Engie's Customer Loyalty score is rated right above EDF, and is preceded by Avista.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Avista | 90% |
| Engie | 78% |
| EDF | 78% |
| Exelon Corporation | 77% |
| SUEZ | 72% |
| SCANA Corporation | 71% |
| WEC Energy Group | 64% |
Unlock Engie Customer Loyalty vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Engie Customer Loyalty vs. Competitors data and gain insights into your customers today.
Engie Product Quality
3.8/5
Engie has an overall Product Quality score of 3.8 out of 5 stars rated by its users and customers.
Sign Up to unlock Engie's overall Product Quality score rated by its users and customers.
Engie Product Information
Engie’s product quality score is a 3.8 out of 5 as rated by its users and customers. Reviewers from the Tech industry rated Engie's product the highest. Reviewers from the Accounting industry rated Engie the lowest at 3.5.
- Website
- http://www.engie.com
- Company Size
- 10,000+ Employees
Industry
Tech
Consumer Services
Quick Insights into Engie Product Quality
Engie's Product Quality score was rated highest by customers ages 46-50, and rated lowest by customers who have used Engie's products/services for 2 to 5 Years.
Sign Up to unlock insights into how customers have ranked Engie's Product Quality.
Ranked Engie Product Quality the Highest
Ranked Engie Product Quality the Lowest
Engie Product Quality Score by Gender
Male customers rated Engie's Product Quality score 0.3 stars higher than Female customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Engie.
Male
3.9/5
Female
3.6/5
Engie Product Quality Score by Ethnicity
Engie's Product Quality score was rated the highest by African American/Black customers, and the lowest by Other customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Engie.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 3.5 | Caucasian | 3.5 |
African American/Black 4.4 | African American/Black | 4.4 |
Asian or Pacific Islander 3.6 | Asian or Pacific Islander | 3.6 |
Other 3.4 | Other | 3.4 |
Engie Product Quality Score by Age
Engie's Product Quality score was rated the highest by customers ages 46-50, and the lowest by customers ages 41-45.
Sign Up for Brand Profile PRO to get the full Product Quality by Age data of Engie.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 3.5 | 18-25 | 3.5 |
26-30 4.1 | 26-30 | 4.1 |
31-35 3.6 | 31-35 | 3.6 |
36-40 4.1 | 36-40 | 4.1 |
41-45 3.5 | 41-45 | 3.5 |
46-50 4.6 | 46-50 | 4.6 |
Engie Product Quality Score by Usage
Engie's Product Quality score was rated the highest by customers who have used Engie's products/services for Less than 1 Year, and the lowest by customers with 2 to 5 Years of usage.
Sign Up for Brand Profile PRO to get the full Product Quality by Usage data.
Engie Product Quality Score by Industry
Engie's Product Quality score was rated the highest by Tech industry customers, and the lowest by Accounting industry customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Industry data.
Engie Product Quality vs. Competitors
Compared to its competitors, Engie's Product Quality score is rated right above Avista, and is preceded by SUEZ.
| COMPANY | Product Quality Score | |
|---|---|---|
| SUEZ | 3.8/5 |
| Engie | 3.8/5 |
| Avista | 3.8/5 |
| EDF | 3.7/5 |
| Exelon Corporation | 3.5/5 |
| WEC Energy Group | 3.2/5 |
| SCANA Corporation | 2/5 |
Unlock Engie Product Quality vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Engie Product Quality vs. Competitors data and gain insights into your customers today.
Engie Pricing
Engie ROI & Value For Money
3.7/5
Engie has a value for money and ROI score of 3.7 out of 5 stars rated by its users and customers.
Sign Up to unlock Engie's overall ROI score rated by its users and customers.
Engie Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Energy and Manufacturing industry. The users from the Accounting industry think that they had the lowest ROI from Engie.
Quick Insights into Engie ROI
Engie's ROI score was rated highest by customers ages 26-30, and rated lowest by Asian or Pacific Islander customers.
Sign Up to unlock insights into how customers have ranked Engie's ROI score.
Ranked Engie ROI the Highest
Ranked Engie ROI the Lowest
Engie ROI Score by Gender
Male customers rated Engie's ROI score 0.6 stars higher than Female customers.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of Engie.
Male
3.7/5
Female
3.1/5
Engie ROI Score by Ethnicity
Engie's ROI score was rated the highest by African American/Black customers, and the lowest by Asian or Pacific Islander customers.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Engie.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 3.4 | Caucasian | 3.4 |
African American/Black 3.9 | African American/Black | 3.9 |
Asian or Pacific Islander 2.9 | Asian or Pacific Islander | 2.9 |
Other 3.5 | Other | 3.5 |
Engie ROI Score by Age
Engie's ROI score was rated the highest by customers ages 26-30, and the lowest by customers ages 18-25.
Sign Up for Brand Profile PRO to get the full ROI by Age data of Engie.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 3.1 | 18-25 | 3.1 |
26-30 4 | 26-30 | 4 |
31-35 3.3 | 31-35 | 3.3 |
36-40 3.9 | 36-40 | 3.9 |
41-45 3.7 | 41-45 | 3.7 |
46-50 3.6 | 46-50 | 3.6 |
Engie ROI Score by Usage
Engie's ROI score was rated the highest by customers who have used Engie's products/services for Less than 1 Year, and the lowest by customers with 2 to 5 Years of usage.
Sign Up for Brand Profile PRO to get the full ROI by Usage data.
Engie ROI Score by Industry
Engie's ROI score was rated the highest by Energy and Manufacturing industry customers, and the lowest by Accounting industry customers.
Sign Up for Brand Profile PRO to get the full ROI by Industry data.
Engie Pricing vs. Competitors
Compared to its competitors, Engie's ROI score is rated right above WEC Energy Group, and is preceded by Exelon Corporation.
| COMPANY | Pricing Score | |
|---|---|---|
| SUEZ | 3.8/5 |
| Exelon Corporation | 3.7/5 |
| Engie | 3.7/5 |
| WEC Energy Group | 3.4/5 |
| EDF | 3.3/5 |
| Avista | 3/5 |
| SCANA Corporation | 1.7/5 |
Unlock Engie ROI vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Engie ROI vs. Competitors data and gain insights into your customers today.
Engie Customer Satisfaction (CSAT)
Engie Customer Satisfaction (CSAT) Score
80 / 100
Engie has an overall Customer Satisfaction score of 80 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
33%
Satisfied
47%
Neither Satisfied nor Dissatisfied
7%
Dissatisfied
3%
Very Dissatisfied
10%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Engie Customer Satisfaction
Engie's Customer Satisfaction score was rated highest by customers ages 18-25, and rated lowest by customers who have used Engie's products/services for 2 to 5 Years.
Sign Up to unlock insights into how customers have ranked Engie's Customer Satisfaction.
Ranked Engie Customer Satisfaction the Highest
Ranked Engie Customer Satisfaction the Lowest
Engie Customer Satisfaction Score by Gender
Male customers rated Engie's Customer Satisfaction score 21 points higher than Female customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Engie.
94 / 100
MaleVery Satisfied | 19% | |
|---|---|---|
Satisfied | 75% | |
Neither Satisfied nor Dissatisfied | 6% | |
Dissatisfied | 0% | |
Very Dissatisfied | 0% |
73 / 100
FemaleVery Satisfied | 27% | |
|---|---|---|
Satisfied | 46% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 18% | |
Very Dissatisfied | 9% |
Engie Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
Engie's Customer Satisfaction (CSAT) score was rated 83% according to Caucasian users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Engie.
83 / 100
Very Satisfied
33%
Satisfied
50%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
17%
Very Dissatisfied
0%
CSAT according to African American/Black
Engie's Customer Satisfaction (CSAT) score was rated 100% according to African American/Black users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Engie.
100 / 100
Very Satisfied
33%
Satisfied
67%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
CSAT according to Asian or Pacific Islander
Engie's Customer Satisfaction (CSAT) score was rated 80% according to Asian or Pacific Islander users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Engie.
80 / 100
Very Satisfied
20%
Satisfied
60%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
20%
Very Dissatisfied
0%
CSAT according to Other
Engie's Customer Satisfaction (CSAT) score was rated 78% according to Other users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Engie.
78 / 100
Very Satisfied
11%
Satisfied
67%
Neither Satisfied nor Dissatisfied
22%
Dissatisfied
0%
Very Dissatisfied
0%
Engie Customer Satisfaction Score by Age
Engie's Customer Satisfaction score was rated the highest by customers ages 18-25, and the lowest by customers ages 26-30.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of Engie.
0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 18-25 | 100% | |||||||||||||||
| 26-30 | 75% | |||||||||||||||
| 31-35 | 76% | |||||||||||||||
| 36-40 | 100% | |||||||||||||||
| 41-45 | 100% |
Engie Customer Satisfaction Score by Usage
Engie's Customer Satisfaction score was rated the highest by customers who have used Engie's products/services for 5 to 10 Years, and the lowest by customers with 2 to 5 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Usage data.
Engie Customer Satisfaction Score by Industry
Engie's Customer Satisfaction score was rated the highest by Energy and Manufacturing industry customers, and the lowest by Tech industry customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.
{
"title": "Engie Customer Satisfaction Score by Industry",
"text": "Engie's Customer Satisfaction score was rated the highest by Energy and Manufacturing industry customers, and the lowest by Tech industry customers.",
"bars": [
{
"label": "Tech",
"groupId": 104,
"score": 67,
"stars": 0,
"csatScore": 67,
"text": "Engie's Customer Satisfaction score is rated by Tech customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 67
},
{
"label": "Accounting",
"groupId": 495,
"score": 80,
"stars": 0,
"csatScore": 80,
"text": "Engie's Customer Satisfaction score is rated by Accounting customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 80
},
{
"label": "Energy and Manufacturing",
"groupId": 541,
"score": 100,
"stars": 0,
"csatScore": 100,
"text": "Engie's Customer Satisfaction score is rated by Energy and Manufacturing customers on Comparably.",
"scoreClassName": "max",
"scoreLabel": 100
}
]
}Engie Customer Satisfaction vs. Competitors
Compared to its competitors, Engie's Customer Satisfaction score is rated right above EDF, and is preceded by Avista.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| SUEZ | 85% |
| Avista | 83% |
| Engie | 80% |
| EDF | 80% |
| WEC Energy Group | 73% |
| Exelon Corporation | 65% |
| SCANA Corporation | 24% |
Unlock Engie Customer Satisfaction vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Engie Customer Satisfaction vs. Competitors data and gain insights into your customers today.
Engie Customer Service
3.7/5
Engie has an overall Customer Service score of 3.7 out of 5 stars rated by its users and customers.
Sign Up to unlock Engie's overall Customer Service score rated by its users and customers.
About Engie's Customer Service
Website
http://www.engie.com
Phone Number
+ 33(0)1 44 22 00 00
Quick Insights into Engie Customer Service
Engie's Customer Service score was rated highest by customers who have used Engie's products/services for Less than 1 Year, and rated lowest by customers who have used Engie's products/services for 2 to 5 Years.
Sign Up to unlock insights into how customers have ranked Engie's Customer Service score.
Ranked Engie Customer Service the Highest
Ranked Engie Customer Service the Lowest
Engie Customer Service Score by Gender
Male customers rated Engie's Customer Service score 0.4 stars higher than Female customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Engie.
Male
3.9/5
Female
3.5/5
Engie Customer Service Score by Ethnicity
Engie's Customer Service score was rated the highest by African American/Black customers, and the lowest by Other customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Engie.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 3.6 | Caucasian | 3.6 |
African American/Black 4 | African American/Black | 4 |
Asian or Pacific Islander 3.7 | Asian or Pacific Islander | 3.7 |
Other 3.5 | Other | 3.5 |
Engie Customer Service Score by Age
Engie's Customer Service score was rated the highest by customers ages 26-30, and the lowest by customers ages 31-35.
Sign Up for Brand Profile PRO to get the full Customer Service by Age data of Engie.
0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
18-25 3.8 | 18-25 | 3.8 |
26-30 4 | 26-30 | 4 |
31-35 3.5 | 31-35 | 3.5 |
36-40 4 | 36-40 | 4 |
41-45 3.7 | 41-45 | 3.7 |
Engie Customer Service Score by Usage
Engie's Customer Service score was rated the highest by customers who have used Engie's products/services for Less than 1 Year, and the lowest by customers with 2 to 5 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Service by Usage data.
Engie Customer Service Score by Industry
Engie's Customer Service score was rated the highest by Energy and Manufacturing industry customers, and the lowest by Accounting industry customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Industry data.
Engie Customer Service vs. Competitors
Compared to its competitors, Engie's Customer Service score is rated right above Exelon Corporation, and is preceded by SUEZ.
| COMPANY | Customer Service Score | |
|---|---|---|
| SUEZ | 3.9/5 |
| Engie | 3.7/5 |
| Exelon Corporation | 3.6/5 |
| Avista | 3.4/5 |
| EDF | 3.3/5 |
| WEC Energy Group | 3.1/5 |
| SCANA Corporation | 1.7/5 |
Unlock Engie Customer Service vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Engie Customer Service vs. Competitors data and gain insights into your customers today.
Engie as an Employer
4.2/5
Engie has a 4.2/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Engie scored a 11 for Net Promoter Score and a 31 for Employee Net Promoter Score. NPS gauges how likely a customer of Engie would recommend the brand to a friend. ENPS measures how likely Engie employees would recommend working at Engie to a friend.
Net Promoter Score
11
NPS Score
| 44% | Promoters |
|---|---|
| 23% | Passive |
| 33% | Detractors |
Employee Net Promoter Score
31
eNPS Score
| 54% | Promoters |
|---|---|
| 23% | Passive |
| 23% | Detractors |
