100
NPS
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Flatirons Solutions
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About Flatirons Solutions' Brand
Delivering Leading-Edge Solutions and Expertise to Fortune 1000 Companies and Government Agencies: We are a professional services firm Among its major competitors, Flatirons Solutions is ranked in 1st place for NPS while eClerx Services is 2nd, and Ramco Systems is 3rd.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
4.5/5
Customer Service
Flatirons Solutions Ranking
- #1 / 4 of its competitors
Flatirons Solutions NPS
Flatirons Solutions's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Flatirons Solutions's customers would recommend using the product based on a scale of -100 to 100.
Flatirons Solutions Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Flatirons Solutions NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Sep 2021 100 | Sep 2021 | 100 |
How Other Brands Compare
Flatirons Solutions is ranked first for NPS among its competitors. Accenture and CDW Corporation come in second and third, with Exponent coming in at #4.
Flatirons Solutions |  Accenture |  CDW Corporation |  Exponent | |
| Global Ranking | #- | #124 | #956 | #- |
| NPS | 100 | 20 | 20 | -13 |
| Valuation Updated every 24 hours for public companies | - | $168.12B | $23.37B | $5.12B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Flatirons Solutions NPS vs. Competitors
Compared to its competitors, Flatirons Solutions's NPS is rated right above eClerx Services.
| COMPANY | NPS Score | |
|---|---|---|
| Flatirons Solutions | 100 |
 | eClerx Services | 30 |
 | Ramco Systems | 26 |
| Accenture | 20 |
| CDW Corporation | 20 |
 | Comply365 | N/A |
 | Rogue Wave Software | N/A |
 | VSE Corporation | N/A |
 | The Hackett Group | -4 |
| Exponent | -13 |
Flatirons Solutions Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Flatirons Solutions users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Flatirons Solutions Customer Loyalty vs. Competitors
Compared to its competitors, Flatirons Solutions's Customer Loyalty score is rated right above eClerx Services.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Flatirons Solutions | 100% |
| eClerx Services | 90% |
| The Hackett Group | 78% |
| Accenture | 71% |
| CDW Corporation | 71% |
| Ramco Systems | 69% |
| Exponent | 64% |
| Comply365 | N/A |
| Rogue Wave Software | N/A |
| VSE Corporation | N/A |
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Flatirons Solutions Product Quality
5/5
Flatirons Solutions has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
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Flatirons Solutions Product Information
Flatirons Solutions’s product quality score is a 5 out of 5 as rated by its users and customers.
- Company Size
- 201-500 Employees
Industry
Tech
Analytics
Content
Media
Productivity
SaaS
Small Business Services
Sports & Entertainment
Travel
Flatirons Solutions Product Quality vs. Competitors
Compared to its competitors, Flatirons Solutions's Product Quality score is rated right above Ramco Systems.
| COMPANY | Product Quality Score | |
|---|---|---|
| Flatirons Solutions | 5/5 |
| Ramco Systems | 3.8/5 |
| Accenture | 3.7/5 |
| The Hackett Group | 3.7/5 |
| eClerx Services | 3.5/5 |
| CDW Corporation | 3.5/5 |
| Exponent | 3.1/5 |
| Comply365 | N/A |
| Rogue Wave Software | N/A |
| VSE Corporation | N/A |
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Flatirons Solutions Pricing
Flatirons Solutions ROI & Value For Money
5/5
Flatirons Solutions has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
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Flatirons Solutions Pricing vs. Competitors
Compared to its competitors, Flatirons Solutions's ROI score is rated right above CDW Corporation.
| COMPANY | Pricing Score | |
|---|---|---|
| Flatirons Solutions | 5/5 |
| CDW Corporation | 3.8/5 |
| eClerx Services | 3.7/5 |
| Ramco Systems | 3.6/5 |
| Accenture | 3.6/5 |
| The Hackett Group | 3.5/5 |
| Exponent | 3.1/5 |
| Comply365 | N/A |
| Rogue Wave Software | N/A |
| VSE Corporation | N/A |
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Flatirons Solutions Customer Satisfaction (CSAT)
Flatirons Solutions Customer Satisfaction (CSAT) Score
100 / 100
Flatirons Solutions has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
0%
Satisfied
100%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Flatirons Solutions Customer Satisfaction vs. Competitors
Compared to its competitors, Flatirons Solutions's Customer Satisfaction score is rated right above Accenture.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Flatirons Solutions | 100% |
| Accenture | 75% |
| eClerx Services | 63% |
| The Hackett Group | 63% |
| Ramco Systems | 58% |
| CDW Corporation | 56% |
| Exponent | 36% |
| Comply365 | 0% |
| Rogue Wave Software | 0% |
| VSE Corporation | 0% |
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Flatirons Solutions Customer Service
4.5/5
Flatirons Solutions has an overall Customer Service score of 4.5 out of 5 stars rated by its users and customers.
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About Flatirons Solutions's Customer Service
Address
4747 Table Mesa Dr, Boulder, CO
Website
http://www.flatironssolutions.com
Phone Number
5714825555
Flatirons Solutions Customer Service vs. Competitors
Compared to its competitors, Flatirons Solutions's Customer Service score is rated right above eClerx Services.
| COMPANY | Customer Service Score | |
|---|---|---|
| Flatirons Solutions | 4.5/5 |
| eClerx Services | 4.2/5 |
| Ramco Systems | 3.9/5 |
| Accenture | 3.8/5 |
| CDW Corporation | 3.8/5 |
| The Hackett Group | 3.6/5 |
| Exponent | 3/5 |
| Comply365 | N/A |
| Rogue Wave Software | N/A |
| VSE Corporation | N/A |
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Flatirons Solutions as an Employer
2.8/5
Flatirons Solutions has a 2.8/5 stars for its overall company culture rated by their employees
bottom
5%
Consumer vs. Employees
Flatirons Solutions scored a 100 for Net Promoter Score and a -34 for Employee Net Promoter Score. NPS gauges how likely a customer of Flatirons Solutions would recommend the brand to a friend. ENPS measures how likely Flatirons Solutions employees would recommend working at Flatirons Solutions to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
-34
eNPS Score
| 33% | Promoters |
|---|---|
| 0% | Passive |
| 67% | Detractors |
