100
NPS
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Gigwalk
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About Gigwalk's Brand
Gigwalk helps businesses more efficiently manage distributed workforces to achieve better business outcomes. Among its major competitors, Gigwalk is ranked in 2nd place for NPS while Quri is 1st, and Fountain is 3rd.Their current valuation is $70.00M
Brand at a Glance
100%
Customer Loyalty
4.5/5
Product Quality
5/5
Pricing
5/5
Customer Service
Gigwalk Ranking
- #1 / 4 of its competitors
Gigwalk NPS
Gigwalk's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Gigwalk's customers would recommend using the product based on a scale of -100 to 100.
Gigwalk Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Gigwalk NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jul 2020 100 | Jul 2020 | 100 |
May 2021 100 | May 2021 | 100 |
Dec 2025 100 | Dec 2025 | 100 |
How Other Brands Compare
Gigwalk is ranked first for NPS among its competitors. Fountain and TaskRabbit come in second and third, with Reflektive coming in at #4. Among those competitors, it is the third most valued company behind Reflektive.
Gigwalk |  TaskRabbit |  Reflektive |  Fountain | |
| Global Ranking | #- | #655 | #- | #- |
| NPS | 100 | -35 | - | 74 |
| Valuation Updated every 24 hours for public companies | $70.00M | - | $300.00M | $100.00M |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Gigwalk NPS vs. Competitors
Compared to its competitors, Gigwalk's NPS is rated right above Fountain, and is preceded by Quri.
| COMPANY | NPS Score | |
|---|---|---|
 | Quri | 100 |
| Gigwalk | 100 |
| Fountain | 74 |
 | MyTime | 68 |
| Reflektive | N/A |
 | Perk.com | N/A |
 | Collage.com | -7 |
 | Work Market | -14 |
 | WeGoLook | -28 |
| TaskRabbit | -35 |
Gigwalk Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Gigwalk users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Gigwalk Customer Loyalty vs. Competitors
Compared to its competitors, Gigwalk's Customer Loyalty score is rated right above Collage.com, and is preceded by Quri.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Quri | 100% |
| Gigwalk | 100% |
| Collage.com | 73% |
| WeGoLook | 73% |
| Work Market | 65% |
| TaskRabbit | 49% |
| Fountain | N/A |
| MyTime | N/A |
| Reflektive | N/A |
| Perk.com | N/A |
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Gigwalk Product Quality
4.5/5
Gigwalk has an overall Product Quality score of 4.5 out of 5 stars rated by its users and customers.
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Gigwalk Product Information
Gigwalk’s product quality score is a 4.5 out of 5 as rated by its users and customers.
- Website
- http://www.gigwalk.com
- Company Size
- 11-50 Employees
Industry
Tech
Marketplaces
Mobile App
SaaS
Gigwalk Product Quality vs. Competitors
Compared to its competitors, Gigwalk's Product Quality score is rated right above Quri, and is preceded by MyTime.
| COMPANY | Product Quality Score | |
|---|---|---|
| Fountain | 4.5/5 |
| MyTime | 4.5/5 |
| Gigwalk | 4.5/5 |
| Quri | 4.2/5 |
| Collage.com | 3.3/5 |
| Work Market | 2.7/5 |
| TaskRabbit | 2.6/5 |
| WeGoLook | 2.5/5 |
| Reflektive | N/A |
| Perk.com | N/A |
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Gigwalk Pricing
Gigwalk ROI & Value For Money
5/5
Gigwalk has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
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Gigwalk Pricing vs. Competitors
Compared to its competitors, Gigwalk's ROI score is rated right above MyTime.
| COMPANY | Pricing Score | |
|---|---|---|
| Gigwalk | 5/5 |
| MyTime | 4.4/5 |
| Fountain | 4.4/5 |
| Quri | 4.3/5 |
| Collage.com | 3.6/5 |
| Work Market | 2.6/5 |
| WeGoLook | 2.5/5 |
| TaskRabbit | 2.5/5 |
| Reflektive | N/A |
| Perk.com | N/A |
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Gigwalk Customer Satisfaction (CSAT)
Gigwalk Customer Satisfaction (CSAT) Score
100 / 100
Gigwalk has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Gigwalk Customer Satisfaction vs. Competitors
Compared to its competitors, Gigwalk's Customer Satisfaction score is rated right above Fountain, and is preceded by Quri.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Quri | 100% |
| Gigwalk | 100% |
| Fountain | 100% |
| Collage.com | 54% |
| Work Market | 33% |
| TaskRabbit | 33% |
| WeGoLook | 20% |
| MyTime | 0% |
| Reflektive | 0% |
| Perk.com | 0% |
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Gigwalk Customer Service
5/5
Gigwalk has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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About Gigwalk's Customer Service
Address
539 Bryant, San Francisco, CA
Website
http://www.gigwalk.com
Phone Number
17346581631
Gigwalk Customer Service vs. Competitors
Compared to its competitors, Gigwalk's Customer Service score is rated right above Fountain, and is preceded by Quri.
| COMPANY | Customer Service Score | |
|---|---|---|
| Quri | 5/5 |
| Gigwalk | 5/5 |
| Fountain | 5/5 |
| MyTime | 5/5 |
| Collage.com | 3.2/5 |
| Work Market | 2.5/5 |
| TaskRabbit | 2.5/5 |
| WeGoLook | 2.4/5 |
| Reflektive | N/A |
| Perk.com | N/A |
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Gigwalk as an Employer
4.2/5
Gigwalk has a 4.2/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Gigwalk scored a 100 for Net Promoter Score and a -17 for Employee Net Promoter Score. NPS gauges how likely a customer of Gigwalk would recommend the brand to a friend. ENPS measures how likely Gigwalk employees would recommend working at Gigwalk to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
-17
eNPS Score
| 33% | Promoters |
|---|---|
| 17% | Passive |
| 50% | Detractors |
