46
NPS
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Host Analytics
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About Host Analytics' Brand
"Host Analytics provides cloud-based financial applications for modeling, planning, reporting and analytics solutions for businesses." Among its major competitors, Host Analytics is ranked in 4th place for NPS while Prophix Software is 1st, and Adaptive Insights is 2nd.
Brand at a Glance
3.9/5
Product Quality
4/5
Pricing
3.7/5
Customer Service
Host Analytics Ranking
- #2 / 4 of its competitors
Host Analytics NPS
Host Analytics's Net Promoter Score (NPS) is a 46 with 65% Promoters, 16% Passives, and 19% Detractors. Net Promoter Score tracks whether Host Analytics's customers would recommend using the product based on a scale of -100 to 100.
Host Analytics Overall NPS
| 65% | Promoters |
|---|---|
| 16% | Passives |
| 19% | Detractors |
Host Analytics NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 46 | Aug 2020 | 46 |
How Other Brands Compare
Host Analytics is ranked second for NPS among its competitors. Adaptive Insights and Gainsight come in first and third, with Anaplan coming in at #4.
Host Analytics |  Gainsight |  Adaptive Insights |  Anaplan | |
| Global Ranking | #- | #663 | #- | #- |
| NPS | 46 | 43 | 53 | 11 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | Neutral |
| Valuation Updated every 24 hours for public companies | - | $500.00M | $49.74B | $7.89B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Host Analytics NPS by Usage
Host Analytics's NPS was rated 55 points by customers who have used Host Analytics's products/services for 2 to 5 Years.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
2 to 5 Years 55 | 2 to 5 Years | 55 |
Host Analytics NPS vs. Competitors
Compared to its competitors, Host Analytics's NPS is rated right above Gainsight, and is preceded by Recurly.
| COMPANY | NPS Score | |
|---|---|---|
 | Prophix Software | 68 |
| Adaptive Insights | 53 |
 | Recurly | 50 |
| Host Analytics | 46 |
| Gainsight | 43 |
 | PlanGuru | 43 |
 | Centage Corporation | 28 |
| Anaplan | 11 |
Host Analytics Product Quality
3.9/5
Host Analytics has an overall Product Quality score of 3.9 out of 5 stars rated by its users and customers.
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Host Analytics Product Information
Host Analytics serves markets in the United States. Host Analytics supports Web devices and offers products for large sized businesses.
Host Analytics’s product quality score is a 3.9 out of 5 as rated by its users and customers. Reviewers from the Tech industry rated Host Analytics's product the highest.
- Website
- www.hostanalytics.com
- Company Size
- 201-500 Employees
Industry
Tech
Analytics
SaaS
Languages Supported
English
Product Type
Business Performance Management Software
Business Intelligence (BI) Software
Reporting Software
Budgeting Software
Data Visualization Software
Financial Reporting Software
Strategic Planning Software
Quick Insights into Host Analytics Product Quality
Host Analytics's Product Quality score was rated highest by customers who have used Host Analytics's products/services for 1 to 2 Years, and rated lowest by customers who have used Host Analytics's products/services for 5 to 10 Years.
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Ranked Host Analytics Product Quality the Highest
Ranked Host Analytics Product Quality the Lowest
Host Analytics Product Quality Score by Usage
Host Analytics's Product Quality score was rated the highest by customers who have used Host Analytics's products/services for 1 to 2 Years, and the lowest by customers with 5 to 10 Years of usage.
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Host Analytics Product Quality Score by Industry
Host Analytics's Product Quality score was rated 4.2 stars by Tech industry customers.
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Host Analytics Product Quality vs. Competitors
Compared to its competitors, Host Analytics's Product Quality score is rated right above Centage Corporation, and is preceded by PlanGuru.
| COMPANY | Product Quality Score | |
|---|---|---|
| Adaptive Insights | 4.4/5 |
| Prophix Software | 4.3/5 |
| Recurly | 4.2/5 |
| Gainsight | 4.1/5 |
| PlanGuru | 4.1/5 |
| Host Analytics | 3.9/5 |
| Centage Corporation | 3.8/5 |
| Anaplan | 3.8/5 |
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VS
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Host Analytics Pricing
Host Analytics ROI & Value For Money
4/5
Host Analytics has a value for money and ROI score of 4 out of 5 stars rated by its users and customers.
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Host Analytics Pricing Plans
Host Analytics has a pricing structure that accommodates large businesses.
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Tech industry.
Who Uses Host Analytics?
Large Enterprises
Quick Insights into Host Analytics ROI
Host Analytics's ROI score was rated highest by customers from the Tech industry.
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Ranked Host Analytics ROI the Highest
Host Analytics ROI Score by Industry
Host Analytics's ROI score was rated 4.4 stars by Tech industry customers.
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Host Analytics Pricing vs. Competitors
Compared to its competitors, Host Analytics's ROI score is rated right above Gainsight, and is preceded by Recurly.
| COMPANY | Pricing Score | |
|---|---|---|
| Prophix Software | 4.4/5 |
| Adaptive Insights | 4.3/5 |
| Centage Corporation | 4.2/5 |
| Recurly | 4.1/5 |
| Host Analytics | 4/5 |
| Gainsight | 4/5 |
| PlanGuru | 3.9/5 |
| Anaplan | 3.5/5 |
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VS
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Host Analytics Customer Service
3.7/5
Host Analytics has an overall Customer Service score of 3.7 out of 5 stars rated by its users and customers.
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About Host Analytics's Customer Service
Address
101 Redwood Shores Parkway, Suite 101, Redwood City, CA 94065
Website
www.hostanalytics.com
Host Analytics Customer Service vs. Competitors
Compared to its competitors, Host Analytics's Customer Service score is rated right above PlanGuru, and is preceded by Prophix Software.
| COMPANY | Customer Service Score | |
|---|---|---|
| Centage Corporation | 5/5 |
| Adaptive Insights | 4.2/5 |
| Recurly | 4.2/5 |
| Gainsight | 4.2/5 |
| Prophix Software | 3.8/5 |
| Host Analytics | 3.7/5 |
| PlanGuru | 3.7/5 |
| Anaplan | 3.6/5 |
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VS
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Host Analytics as an Employer
3.5/5
Host Analytics has a 3.5/5 stars for its overall company culture rated by their employees
bottom
30%
Consumer vs. Employees
Host Analytics scored a 46 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of Host Analytics would recommend the brand to a friend. ENPS measures how likely Host Analytics employees would recommend working at Host Analytics to a friend.
Net Promoter Score
46
NPS Score
| 65% | Promoters |
|---|---|
| 16% | Passive |
| 19% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 50% | Promoters |
|---|---|
| 0% | Passive |
| 50% | Detractors |
