Inclusion Cloud NPS & Customer Reviews | Comparably
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Inclusion Cloud
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About Inclusion Cloud's Brand

Tech Outsourcing Services: Powering Futures Accelerate your path to digital business with our vetted tech talent Among its major competitors, Inclusion Cloud is ranked in 1st place for NPS while Globant is 2nd, and BairesDev is 3rd.

Brand at a Glance

95%
Customer Loyalty
4.3/5
Product Quality
4.2/5
Pricing
4.3/5
Customer Service

Inclusion Cloud Ranking

Inclusion Cloud NPS

Inclusion Cloud's Net Promoter Score (NPS) is a 64 with 70% Promoters, 24% Passives, and 6% Detractors. Net Promoter Score tracks whether Inclusion Cloud's customers would recommend using the product based on a scale of -100 to 100.

Inclusion Cloud Overall NPS

64
NPS
70%Promoters
24%Passives
6%Detractors
Inclusion Cloud Overall NPS

Inclusion Cloud NPS Trend

-100
-50
0
50
100
Sep 2023
33
Sep 202333
Jan 2024
50
Jan 202450
Feb 2024
60
Feb 202460
Apr 2024
73
Apr 202473
May 2024
75
May 202475
Oct 2025
64
Oct 202564

How Other Brands Compare

Inclusion Cloud is ranked first for NPS among its competitors. Globant and Accenture come in second and third, with Cognizant Technology Solutions coming in at #4.

Inclusion Cloud's Logo
Inclusion Cloud
Accenture's Logo
Accenture
Cognizant Technology Solutions' Logo
Cognizant Technology Solutions
Globant's Logo
Globant
Global Ranking#-#124#423#452
NPS6420538
Social Sentiment Calculated by analyzing social media and other online mentions--NeutralNeutral
Valuation Updated every 24 hours for public companies-$168.12B$26.75B$8.41B

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Inclusion Cloud NPS by Gender

Female customers rated Inclusion Cloud's NPS 11 points higher than Male customers.

Male

60

Inclusion Cloud's NPS was rated 60 by Male customers on Comparably.

60%
Promoters
40%
Passives
0%
Detractors

Female

71

Inclusion Cloud's NPS was rated 71 by Female customers on Comparably.

71%
Promoters
29%
Passives
0%
Detractors

Inclusion Cloud NPS by Ethnicity

Inclusion Cloud's NPS was rated 75 points by Caucasian customers on Comparably.

-100
-50
0
50
100
Caucasian
75
Caucasian75

Inclusion Cloud NPS by Age

Inclusion Cloud's NPS was rated the highest by customers ages 46-50, and the lowest by customers ages 36-40.

0
20
40
60
80
100
Promoters
33%
Passives
67%
Detractors
0%
36-4033%67%0%
Promoters
100%
Passives
0%
Detractors
0%
46-50100%0%0%
Promoters
75%
Passives
25%
Detractors
0%
51-5575%25%0%

Inclusion Cloud NPS by Usage

Inclusion Cloud's NPS was rated the highest by customers who have used Inclusion Cloud's products/services for 1 to 2 Years, and the lowest by customers with 2 to 5 Years of usage.

-100
-50
0
50
100
1 to 2 Years
67
1 to 2 Years67
2 to 5 Years
50
2 to 5 Years50

Inclusion Cloud NPS vs. Competitors

Compared to its competitors, Inclusion Cloud's NPS is rated right above Globant.

Inclusion Cloud Customer Reviews

Out of the 3 Inclusion Cloud customer reviews 3 were positive and 0 were constructive. Inclusion Cloud customer reviews reflect that all customers have a favorable experience using the products/services of the company.

What do you value most about this brand?
Inclusion Cloud has been a game-changer for our IT setup! We've got both Marketing Cloud and Sales Cloud in the mix, and the way Inclusion Cloud seamlessly integrates with them is nothing short of amazing. It's made our operations smoother, more efficient, and just all-around better.
What do you value most about this brand?
I want to thank InclusionCloud for their amazing work with VisualForce team. Thanks to them, we have streamlined processes, improved efficiency and are poised for future growth.
What do you value most about this brand?
When JavaScript nuances met Dynamics 365 challenges in our fintech operations, Inclusion Cloud was the partner we leaned on. Their steadfast support and adaptability have made all the difference.

Inclusion Cloud Customer Loyalty

95%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

95% of Inclusion Cloud users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

95
95%
5
5%
Inclusion Cloud Customer Loyalty

Inclusion Cloud Customer Loyalty Score by Gender

Inclusion Cloud's Customer Loyalty score was rated 100 by both Female and Male customers on Comparably.

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Male
100%
Yes
Female
100%
Yes

Inclusion Cloud Customer Loyalty Score by Ethnicity

Inclusion Cloud's Customer Loyalty score was rated 100% by Caucasian customers on Comparably.

% who answered "Yes"

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100
out of 100
Caucasian

Inclusion Cloud Customer Loyalty Score by Age

Inclusion Cloud's Customer Loyalty score was rated 100% by customers ages 36-40 and customers ages 51-55 on Comparably.

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0
20%
40%
60%
80%
100%
36-40
100%
36-40100%
46-50
100%
46-50100%
51-55
100%
51-55100%

Inclusion Cloud Customer Loyalty Score by Usage

Inclusion Cloud's Customer Loyalty score was rated 100% by customers who have used Inclusion Cloud's products/services for 1 to 2 Years, and by customers with 2 to 5 Years of usage.

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1 to 2 Years
100%
2 to 5 Years
100%

Inclusion Cloud Customer Loyalty Score by Industry

Inclusion Cloud's Customer Loyalty score was rated 100% by Tech industry customers.

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Tech
100%

Inclusion Cloud Customer Loyalty vs. Competitors

Compared to its competitors, Inclusion Cloud's Customer Loyalty score is rated right above Cognizant Technology Solutions.

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Inclusion Cloud's Logo
VS
Cognizant Technology Solutions' Logo
Globant's Logo
Turing.com's Logo
Slalom Consulting's Logo
BairesDev's Logo
Accenture's Logo
Deloitte Digital's Logo

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Inclusion Cloud Product Quality

4.3/5

Inclusion Cloud has an overall Product Quality score of 4.3 out of 5 stars rated by its users and customers.

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Inclusion Cloud Product Information

Inclusion Cloud’s product quality score is a 4.3 out of 5 as rated by its users and customers. Reviewers from the Tech industry rated Inclusion Cloud's product the highest.

Website
https://inclusioncloud.com/
Company Size
201-500 Employees

Industry

Tech
AI, Big Data and Analytics
Analytics
Business Services

Quick Insights into Inclusion Cloud Product Quality

Inclusion Cloud's Product Quality score was rated highest by customers ages 46-50, and rated lowest by customers who have used Inclusion Cloud's products/services for 2 to 5 Years.

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Ranked Inclusion Cloud Product Quality the Highest

46-50
5
1 to 2 Years
4.8
Male
4.8

Ranked Inclusion Cloud Product Quality the Lowest

Female
4.5
36-40
4.3
2 to 5 Years
4.2

Inclusion Cloud Product Quality Score by Gender

Male customers rated Inclusion Cloud's Product Quality score 0.3 stars higher than Female customers.

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Male

4.8/5

Female

4.5/5

Inclusion Cloud Product Quality Score by Ethnicity

Inclusion Cloud's Product Quality score was rated 4.6 stars by Caucasian customers on Comparably.

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0
1
2
3
4
5
Caucasian
4.6
Caucasian4.6

Inclusion Cloud Product Quality Score by Age

Inclusion Cloud's Product Quality score was rated the highest by customers ages 46-50, and the lowest by customers ages 36-40.

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0
1
2
3
4
5
36-40
4.3
36-404.3
46-50
5
46-505
51-55
4.5
51-554.5

Inclusion Cloud Product Quality Score by Usage

Inclusion Cloud's Product Quality score was rated the highest by customers who have used Inclusion Cloud's products/services for 1 to 2 Years, and the lowest by customers with 2 to 5 Years of usage.

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1 to 2 Years
4.8
2 to 5 Years
4.2

Inclusion Cloud Product Quality Score by Industry

Inclusion Cloud's Product Quality score was rated 4.6 stars by Tech industry customers.

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Tech
4.6

Inclusion Cloud Product Quality vs. Competitors

Compared to its competitors, Inclusion Cloud's Product Quality score is rated right above Globant.

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Inclusion Cloud's Logo
VS
Globant's Logo
Turing.com's Logo
BairesDev's Logo
Slalom Consulting's Logo
Accenture's Logo
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Cognizant Technology Solutions' Logo

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Inclusion Cloud Pricing

Inclusion Cloud ROI & Value For Money

4.2/5

Inclusion Cloud has a value for money and ROI score of 4.2 out of 5 stars rated by its users and customers.

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Inclusion Cloud Pricing Plans

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Tech industry.

Quick Insights into Inclusion Cloud ROI

Inclusion Cloud's ROI score was rated highest by customers who have used Inclusion Cloud's products/services for 1 to 2 Years, and rated lowest by customers who have used Inclusion Cloud's products/services for 2 to 5 Years.

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Ranked Inclusion Cloud ROI the Highest

1 to 2 Years
4.7
36-40
4.6
Male
4.6

Ranked Inclusion Cloud ROI the Lowest

51-55
4.5
Female
4.5
2 to 5 Years
4.2

Inclusion Cloud ROI Score by Gender

Male customers rated Inclusion Cloud's ROI score 0.1 stars higher than Female customers.

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Male

4.6/5

Female

4.5/5

Inclusion Cloud ROI Score by Ethnicity

Inclusion Cloud's ROI score was rated 4.5 stars by Caucasian customers on Comparably.

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0
1
2
3
4
5
Caucasian
4.5
Caucasian4.5

Inclusion Cloud ROI Score by Age

Inclusion Cloud's ROI score was rated the highest by customers ages 36-40, and the lowest by customers ages 51-55.

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0
1
2
3
4
5
36-40
4.6
36-404.6
46-50
4.5
46-504.5
51-55
4.5
51-554.5

Inclusion Cloud ROI Score by Usage

Inclusion Cloud's ROI score was rated the highest by customers who have used Inclusion Cloud's products/services for 1 to 2 Years, and the lowest by customers with 2 to 5 Years of usage.

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1 to 2 Years
4.7
2 to 5 Years
4.2

Inclusion Cloud ROI Score by Industry

Inclusion Cloud's ROI score was rated 4.4 stars by Tech industry customers.

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Tech
4.4

Inclusion Cloud Pricing vs. Competitors

Compared to its competitors, Inclusion Cloud's ROI score is rated right above Globant.

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Inclusion Cloud's Logo
VS
Globant's Logo
BairesDev's Logo
Slalom Consulting's Logo
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Inclusion Cloud Customer Satisfaction (CSAT)

Inclusion Cloud Customer Satisfaction (CSAT) Score

94 / 100

Inclusion Cloud has an overall Customer Satisfaction score of 94 rated by its users and customers.

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Very Satisfied53%
Satisfied41%
Neither Satisfied nor Dissatisfied6%
Dissatisfied0%
Very Dissatisfied0%
Very Satisfied
53%
Satisfied
41%
Neither Satisfied nor Dissatisfied
6%
Dissatisfied
0%
Very Dissatisfied
0%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into Inclusion Cloud Customer Satisfaction

Inclusion Cloud's Customer Satisfaction score was rated highest by customers who have used Inclusion Cloud's products/services for 1 to 2 Years, and rated lowest by Male customers.

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Ranked Inclusion Cloud Customer Satisfaction the Highest

1 to 2 Years
100%
36-40
100%
Caucasian
100%

Ranked Inclusion Cloud Customer Satisfaction the Lowest

2 to 5 Years
100%
51-55
100%
Male
100%

Inclusion Cloud Customer Satisfaction Score by Gender

Inclusion Cloud's Customer Satisfaction score was rated 100 by both Female and Male customers on Comparably.

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100 / 100
Male
Very Satisfied
60%
Satisfied
40%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
100 / 100
Female
Very Satisfied
57%
Satisfied
43%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%

Inclusion Cloud Customer Satisfaction Score by Ethnicity

CSAT according to Caucasian

Inclusion Cloud's Customer Satisfaction (CSAT) score was rated 100% according to Caucasian users and customers.

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100 / 100
Very Satisfied63%
Satisfied37%
Neither Satisfied nor Dissatisfied0%
Dissatisfied0%
Very Dissatisfied0%
Very Satisfied
63%
Satisfied
37%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%

Inclusion Cloud Customer Satisfaction Score by Age

Inclusion Cloud's Customer Satisfaction score was rated 100 points by customers ages 36-40 and customers ages 51-55 on Comparably.

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0
20
40
60
80
100
36-40 CSAT Score
100%
Very Satisfied
67%
Satisfied
33%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
36-40100%
46-50 CSAT Score
100%
Very Satisfied
67%
Satisfied
33%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
46-50100%
51-55 CSAT Score
100%
Very Satisfied
50%
Satisfied
50%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
51-55100%

Inclusion Cloud Customer Satisfaction Score by Usage

Inclusion Cloud's Customer Satisfaction score was rated 100 points by customers who have used Inclusion Cloud's products/services for 1 to 2 Years, and by customers with 2 to 5 Years of usage.

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1 to 2 Years
100
2 to 5 Years
100

Inclusion Cloud Customer Satisfaction Score by Industry

Inclusion Cloud's Customer Satisfaction score was rated 100 points by Tech industry customers.

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Tech
100

Inclusion Cloud Customer Satisfaction vs. Competitors

Compared to its competitors, Inclusion Cloud's Customer Satisfaction score is rated right above Globant.

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Inclusion Cloud's Logo
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Turing.com's Logo
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Accenture's Logo
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Inclusion Cloud Customer Service

4.3/5

Inclusion Cloud has an overall Customer Service score of 4.3 out of 5 stars rated by its users and customers.

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About Inclusion Cloud's Customer Service

Address

5950 Berkshire Ln, Dallas, TX 75225


Website

https://inclusioncloud.com/


Phone Number

+1 (972) 400-8846

Quick Insights into Inclusion Cloud Customer Service

Inclusion Cloud's Customer Service score was rated highest by customers who have used Inclusion Cloud's products/services for 2 to 5 Years, and rated lowest by Female customers.

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Ranked Inclusion Cloud Customer Service the Highest

2 to 5 Years
4.9
51-55
4.7
Caucasian
4.7

Ranked Inclusion Cloud Customer Service the Lowest

1 to 2 Years
4.6
46-50
4.6
Female
4.6

Inclusion Cloud Customer Service Score by Gender

Male customers rated Inclusion Cloud's Customer Service score 0.1 stars higher than Female customers.

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Male

4.7/5

Female

4.6/5

Inclusion Cloud Customer Service Score by Ethnicity

Inclusion Cloud's Customer Service score was rated 4.7 stars by Caucasian customers on Comparably.

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0
20
40
60
80
100
Caucasian
4.7
Caucasian4.7

Inclusion Cloud Customer Service Score by Age

Inclusion Cloud's Customer Service score was rated the highest by customers ages 51-55, and the lowest by customers ages 46-50.

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0
20
40
60
80
100
36-40
4.6
36-404.6
46-50
4.6
46-504.6
51-55
4.7
51-554.7

Inclusion Cloud Customer Service Score by Usage

Inclusion Cloud's Customer Service score was rated the highest by customers who have used Inclusion Cloud's products/services for 2 to 5 Years, and the lowest by customers with 1 to 2 Years of usage.

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1 to 2 Years
4.6
2 to 5 Years
4.9

Inclusion Cloud Customer Service Score by Industry

Inclusion Cloud's Customer Service score was rated 4.7 stars by Tech industry customers.

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Tech
4.7

Inclusion Cloud Customer Service vs. Competitors

Compared to its competitors, Inclusion Cloud's Customer Service score is rated right above Globant.

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Inclusion Cloud's Logo
VS
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BairesDev's Logo
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Inclusion Cloud as an Employer

4.9/5

Inclusion Cloud has a 4.9/5 stars for its overall company culture rated by their employees

  Inclusion Cloud CEO
top
5%
CEO of Inclusion Cloud

In the Top 5% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Inclusion Cloud scored a 64 for Net Promoter Score and a 68 for Employee Net Promoter Score. NPS gauges how likely a customer of Inclusion Cloud would recommend the brand to a friend. ENPS measures how likely Inclusion Cloud employees would recommend working at Inclusion Cloud to a friend.

Net Promoter Score

64
NPS Score
70%Promoters
24%Passive
6%Detractors

Employee Net Promoter Score

68
eNPS Score
69%Promoters
30%Passive
1%Detractors

Global Ranking Snapshot

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