35
NPS
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BairesDev is ranked #314 in Tech Brands
BairesDev is ranked #314 in Tech Brands
About BairesDev's Brand
BairesDev is an award-winning software outsourcing company trusted by 500+ clients, including Google, Pinterest, Adobe, Rolls-Royce, and more. Over the past 15 years, we’ve completed more than 1,200 projects across 100 industry sectors. Our Solutions -Custom Software Development -QA & Software Testing -Front-End & Back-End Development -Android/iOS App Development -Modernization & Migration and more Using our tech expertise and cross-industry experience, we evolve digital transformation into digital acceleration. Our ultimate goal is to create lasting value throughout the digital transformation journey. With 4,000+ professionals in 40+ countries, we provide time zone–aligned services to empower Fortune 500 companies and leading brands. Working for clients like Google, Rolls-Royce, Johnson & Johnson, Pinterest, and ViacomCBS, we’ve been reimagining the tech landscape for over a decade. We are Digital Acceleration Experts. We are a company Powered by Technology and Driven by Talent. BairesDev’s brand is ranked #955 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of BairesDev. When compared to other organizations within the Tech industry, BairesDev is ranked #314. Among its major competitors, BairesDev is ranked in 3rd place for NPS while Cognizant Softvision is 1st, and Globant is 2nd. Overall, BairesDev has a neutral social sentiment, when analyzing social media channels and online mentions.
Brand at a Glance
74%
Customer Loyalty
4/5
Product Quality
4/5
Pricing
4.1/5
Customer Service
BairesDev Ranking
- #955 in Global Best Brands
- #314 in Tech
- #3 / 4 of its competitors
BairesDev NPS
BairesDev's Net Promoter Score (NPS) is a 35 with 59% Promoters, 17% Passives, and 24% Detractors. Net Promoter Score tracks whether BairesDev's customers would recommend using the product based on a scale of -100 to 100.
BairesDev Overall NPS
| 59% | Promoters |
|---|---|
| 17% | Passives |
| 24% | Detractors |
BairesDev NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Dec 2023 37 | Dec 2023 | 37 |
Jan 2024 37 | Jan 2024 | 37 |
Feb 2024 36 | Feb 2024 | 36 |
Mar 2024 36 | Mar 2024 | 36 |
Apr 2024 36 | Apr 2024 | 36 |
Jul 2024 35 | Jul 2024 | 35 |
Oct 2024 37 | Oct 2024 | 37 |
Nov 2024 37 | Nov 2024 | 37 |
Jan 2025 38 | Jan 2025 | 38 |
Feb 2025 36 | Feb 2025 | 36 |
Jul 2025 37 | Jul 2025 | 37 |
Dec 2025 35 | Dec 2025 | 35 |
How Other Brands Compare
BairesDev is ranked third for NPS among its competitors. Cognizant Softvision and Globant come in first and second, with Toptal coming in at #4.
 BairesDev |  Globant |  Toptal |  Cognizant Softvision | |
| Global Ranking | #955 | #452 | #550 | #- |
| NPS | 35 | 38 | 15 | 41 |
| Social Sentiment Calculated by analyzing social media and other online mentions | Neutral | Neutral | - | - |
| Valuation Updated every 24 hours for public companies | - | $8.41B | - | $42.74B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
BairesDev NPS by Gender
Male customers rated BairesDev's NPS 15 points higher than Female customers.
Male
45
BairesDev's NPS was rated 45 by Male customers on Comparably.
59%
Promoters
27%
Passives
14%
Detractors
Female
30
BairesDev's NPS was rated 30 by Female customers on Comparably.
60%
Promoters
10%
Passives
30%
Detractors
BairesDev NPS by Ethnicity
BairesDev's NPS was rated the highest by Caucasian customers, and the lowest by Asian or Pacific Islander customers.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 66 | Caucasian | 66 |
Hispanic or Latino 46 | Hispanic or Latino | 46 |
African American/Black 20 | African American/Black | 20 |
Asian or Pacific Islander -50 | Asian or Pacific Islander | -50 |
BairesDev NPS by Age
BairesDev's NPS was rated the highest by customers ages 36-40, and the lowest by customers ages 26-30.
BairesDev NPS by Usage
BairesDev's NPS was rated the highest by customers who have used BairesDev's products/services for 2 to 5 Years, and the lowest by customers with 1 to 2 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 61 | Less than 1 Year | 61 |
1 to 2 Years -9 | 1 to 2 Years | -9 |
2 to 5 Years 61 | 2 to 5 Years | 61 |
BairesDev NPS vs. Competitors
Compared to its competitors, BairesDev's NPS is rated right above Crossover, and is preceded by Globant.
| COMPANY | NPS Score | |
|---|---|---|
| Cognizant Softvision | 41 |
| Globant | 38 |
| BairesDev | 35 |
 | Crossover | 34 |
| Toptal | 15 |
 | Turing.com | 11 |
 | Clevertech | 4 |
BairesDev Customer Reviews
Out of the 9 BairesDev customer reviews 9 were positive and 0 were constructive. BairesDev customer reviews reflect that all customers have a favorable experience using the products/services of the company.
BairesDev Customer Loyalty
74%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
74% of BairesDev users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
BairesDev Customer Loyalty Score by Gender
Male customers rated BairesDev's Customer Loyalty score 16% higher than Female customers.
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Male
80%
Yes
Female
64%
Yes
BairesDev Customer Loyalty Score by Ethnicity
BairesDev's Customer Loyalty score was rated the highest by Caucasian customers, and the lowest by Asian or Pacific Islander customers.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of BairesDev.
85
out of 100
Caucasian
84
out of 100
Hispanic or Latino
64
out of 100
African American/Black
40
out of 100
Asian or Pacific Islander
BairesDev Customer Loyalty Score by Age
BairesDev's Customer Loyalty score was rated the highest by customers ages 31-35, and the lowest by customers ages 26-30.
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0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
18-25 55% | 18-25 | 55% |
26-30 55% | 26-30 | 55% |
31-35 100% | 31-35 | 100% |
36-40 82% | 36-40 | 82% |
51-55 70% | 51-55 | 70% |
BairesDev Customer Loyalty Score by Usage
BairesDev's Customer Loyalty score was rated the highest by customers who have used BairesDev's products/services for 2 to 5 Years, and the lowest by customers with 1 to 2 Years of usage.
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BairesDev Customer Loyalty Score by Industry
BairesDev's Customer Loyalty score was rated the highest by Accounting industry customers, and the lowest by Tech industry customers.
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BairesDev Customer Loyalty vs. Competitors
Compared to its competitors, BairesDev's Customer Loyalty score is rated right above Toptal, and is preceded by Clevertech.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Crossover | 100% |
| Cognizant Softvision | 81% |
| Globant | 80% |
| Turing.com | 80% |
| Clevertech | 78% |
| BairesDev | 74% |
| Toptal | 72% |
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Customer Loyalty for Other Tech Brands
In the Tech industry, BairesDev's Customer Loyalty score is rated right below Peloton.
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BairesDev Product Quality
4/5
BairesDev has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
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BairesDev Product Information
BairesDev’s product quality score is a 4 out of 5 as rated by its users and customers. Reviewers from the Tech industry rated BairesDev's product the highest. Reviewers from the Accounting industry rated BairesDev the lowest at 3.7.
- Website
- https://www.bairesdev.com
- Company Size
- 1,001-5,000 Employees
Industry
Tech
AI, Big Data and Analytics
AdTech
Big Data
Quick Insights into BairesDev Product Quality
BairesDev's Product Quality score was rated highest by customers ages 36-40, and rated lowest by customers who have used BairesDev's products/services for 1 to 2 Years.
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Ranked BairesDev Product Quality the Highest
Ranked BairesDev Product Quality the Lowest
BairesDev Product Quality Score by Gender
Male customers rated BairesDev's Product Quality score 0.6 stars higher than Female customers.
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Male
4.4/5
Female
3.8/5
BairesDev Product Quality Score by Ethnicity
BairesDev's Product Quality score was rated the highest by Caucasian customers, and the lowest by Asian or Pacific Islander customers.
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0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 4.2 | Caucasian | 4.2 |
Hispanic or Latino 4.1 | Hispanic or Latino | 4.1 |
African American/Black 4.1 | African American/Black | 4.1 |
Asian or Pacific Islander 3.3 | Asian or Pacific Islander | 3.3 |
BairesDev Product Quality Score by Age
BairesDev's Product Quality score was rated the highest by customers ages 36-40, and the lowest by customers ages 18-25.
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0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 3.4 | 18-25 | 3.4 |
26-30 4.3 | 26-30 | 4.3 |
31-35 4.6 | 31-35 | 4.6 |
36-40 4.8 | 36-40 | 4.8 |
51-55 3.5 | 51-55 | 3.5 |
BairesDev Product Quality Score by Usage
BairesDev's Product Quality score was rated the highest by customers who have used BairesDev's products/services for Less than 1 Year, and the lowest by customers with 1 to 2 Years of usage.
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BairesDev Product Quality Score by Industry
BairesDev's Product Quality score was rated the highest by Tech industry customers, and the lowest by Accounting industry customers.
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BairesDev Product Quality vs. Competitors
Compared to its competitors, BairesDev's Product Quality score is rated right above Toptal, and is preceded by Turing.com.
| COMPANY | Product Quality Score | |
|---|---|---|
| Globant | 4.1/5 |
| Crossover | 4.1/5 |
| Turing.com | 4.1/5 |
| BairesDev | 4/5 |
| Toptal | 3.9/5 |
| Cognizant Softvision | 3.9/5 |
| Clevertech | 3.2/5 |
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Product Quality for Other Tech Brands
In the Tech industry, BairesDev's Product Quality score is rated right above Peloton, and is preceded by Google.
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BairesDev Pricing
BairesDev ROI & Value For Money
4/5
BairesDev has a value for money and ROI score of 4 out of 5 stars rated by its users and customers.
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BairesDev Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Accounting industry.
Quick Insights into BairesDev ROI
BairesDev's ROI score was rated highest by customers ages 36-40, and rated lowest by Asian or Pacific Islander customers.
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Ranked BairesDev ROI the Highest
Ranked BairesDev ROI the Lowest
BairesDev ROI Score by Gender
Male customers rated BairesDev's ROI score 0.6 stars higher than Female customers.
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Male
4.2/5
Female
3.6/5
BairesDev ROI Score by Ethnicity
BairesDev's ROI score was rated the highest by Caucasian customers, and the lowest by Asian or Pacific Islander customers.
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0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 4.1 | Caucasian | 4.1 |
Hispanic or Latino 4 | Hispanic or Latino | 4 |
African American/Black 4 | African American/Black | 4 |
Asian or Pacific Islander 2.6 | Asian or Pacific Islander | 2.6 |
BairesDev ROI Score by Age
BairesDev's ROI score was rated the highest by customers ages 36-40, and the lowest by customers ages 18-25.
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0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 3.2 | 18-25 | 3.2 |
26-30 4 | 26-30 | 4 |
31-35 4.4 | 31-35 | 4.4 |
36-40 4.7 | 36-40 | 4.7 |
51-55 3.5 | 51-55 | 3.5 |
BairesDev ROI Score by Usage
BairesDev's ROI score was rated the highest by customers who have used BairesDev's products/services for Less than 1 Year, and the lowest by customers with 1 to 2 Years of usage.
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BairesDev ROI Score by Industry
BairesDev's ROI score was rated 3.8 stars by both Accounting and Tech industry customers.
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BairesDev Pricing vs. Competitors
Compared to its competitors, BairesDev's ROI score is rated right above Turing.com, and is preceded by Globant.
| COMPANY | Pricing Score | |
|---|---|---|
| Globant | 4.1/5 |
| BairesDev | 4/5 |
| Turing.com | 3.9/5 |
| Toptal | 3.9/5 |
| Crossover | 3.5/5 |
| Cognizant Softvision | 3.4/5 |
| Clevertech | 3/5 |
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ROI for Other Tech Brands
In the Tech industry, BairesDev's ROI score is rated right above Peloton, and is preceded by Nintendo.
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BairesDev Customer Satisfaction (CSAT)
BairesDev Customer Satisfaction (CSAT) Score
81 / 100
BairesDev has an overall Customer Satisfaction score of 81 rated by its users and customers.
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Very Satisfied
48%
Satisfied
33%
Neither Satisfied nor Dissatisfied
6%
Dissatisfied
4%
Very Dissatisfied
9%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into BairesDev Customer Satisfaction
BairesDev's Customer Satisfaction score was rated highest by customers ages 31-35, and rated lowest by customers who have used BairesDev's products/services for 1 to 2 Years.
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Ranked BairesDev Customer Satisfaction the Highest
Ranked BairesDev Customer Satisfaction the Lowest
BairesDev Customer Satisfaction Score by Gender
Male customers rated BairesDev's Customer Satisfaction score 14 points higher than Female customers.
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89 / 100
MaleVery Satisfied | 61% | |
|---|---|---|
Satisfied | 28% | |
Neither Satisfied nor Dissatisfied | 5% | |
Dissatisfied | 0% | |
Very Dissatisfied | 6% |
75 / 100
FemaleVery Satisfied | 63% | |
|---|---|---|
Satisfied | 12% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 0% | |
Very Dissatisfied | 25% |
BairesDev Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
BairesDev's Customer Satisfaction (CSAT) score was rated 80% according to Caucasian users and customers.
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80 / 100
Very Satisfied
80%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
20%
CSAT according to Hispanic or Latino
BairesDev's Customer Satisfaction (CSAT) score was rated 89% according to Hispanic or Latino users and customers.
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89 / 100
Very Satisfied
45%
Satisfied
44%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
11%
CSAT according to African American/Black
BairesDev's Customer Satisfaction (CSAT) score was rated 80% according to African American/Black users and customers.
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80 / 100
Very Satisfied
80%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
20%
CSAT according to Asian or Pacific Islander
BairesDev's Customer Satisfaction (CSAT) score was rated 66% according to Asian or Pacific Islander users and customers.
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66 / 100
Very Satisfied
33%
Satisfied
33%
Neither Satisfied nor Dissatisfied
17%
Dissatisfied
0%
Very Dissatisfied
17%
BairesDev Customer Satisfaction Score by Age
BairesDev's Customer Satisfaction score was rated the highest by customers ages 31-35, and the lowest by customers ages 51-55.
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0
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40
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80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 18-25 | 67% | |||||||||||||||
| 26-30 | 86% | |||||||||||||||
| 31-35 | 100% | |||||||||||||||
| 51-55 | 67% |
BairesDev Customer Satisfaction Score by Usage
BairesDev's Customer Satisfaction score was rated the highest by customers who have used BairesDev's products/services for Less than 1 Year, and the lowest by customers with 1 to 2 Years of usage.
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BairesDev Customer Satisfaction Score by Industry
BairesDev's Customer Satisfaction score was rated the highest by Tech industry customers, and the lowest by Accounting industry customers.
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}BairesDev Customer Satisfaction vs. Competitors
Compared to its competitors, BairesDev's Customer Satisfaction score is rated right above Toptal, and is preceded by Turing.com.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Crossover | 100% |
| Globant | 84% |
| Turing.com | 83% |
| BairesDev | 81% |
| Toptal | 78% |
| Cognizant Softvision | 70% |
| Clevertech | 53% |
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Customer Satisfaction for Other Tech Brands
In the Tech industry, BairesDev's Customer Satisfaction score is rated right above Google, and is preceded by Spotify.
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BairesDev Customer Service
4.1/5
BairesDev has an overall Customer Service score of 4.1 out of 5 stars rated by its users and customers.
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About BairesDev's Customer Service
Address
50 California St, California City, CA 94111
Website
https://www.bairesdev.com
BairesDev's Social Links
Quick Insights into BairesDev Customer Service
BairesDev's Customer Service score was rated highest by customers ages 36-40, and rated lowest by Asian or Pacific Islander customers.
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Ranked BairesDev Customer Service the Highest
Ranked BairesDev Customer Service the Lowest
BairesDev Customer Service Score by Gender
Male customers rated BairesDev's Customer Service score 0.3 stars higher than Female customers.
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Male
4.2/5
Female
3.9/5
BairesDev Customer Service Score by Ethnicity
BairesDev's Customer Service score was rated the highest by Caucasian customers, and the lowest by Asian or Pacific Islander customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of BairesDev.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 4.3 | Caucasian | 4.3 |
Hispanic or Latino 4 | Hispanic or Latino | 4 |
African American/Black 4 | African American/Black | 4 |
Asian or Pacific Islander 2.9 | Asian or Pacific Islander | 2.9 |
BairesDev Customer Service Score by Age
BairesDev's Customer Service score was rated the highest by customers ages 36-40, and the lowest by customers ages 18-25.
Sign Up for Brand Profile PRO to get the full Customer Service by Age data of BairesDev.
0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
18-25 3.4 | 18-25 | 3.4 |
26-30 4.2 | 26-30 | 4.2 |
31-35 4.4 | 31-35 | 4.4 |
36-40 4.7 | 36-40 | 4.7 |
51-55 3.5 | 51-55 | 3.5 |
BairesDev Customer Service Score by Usage
BairesDev's Customer Service score was rated the highest by customers who have used BairesDev's products/services for Less than 1 Year, and the lowest by customers with 1 to 2 Years of usage.
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BairesDev Customer Service Score by Industry
BairesDev's Customer Service score was rated the highest by Tech industry customers, and the lowest by Accounting industry customers.
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BairesDev Customer Service vs. Competitors
Compared to its competitors, BairesDev's Customer Service score is rated right above Turing.com, and is preceded by Globant.
| COMPANY | Customer Service Score | |
|---|---|---|
| Globant | 4.1/5 |
| BairesDev | 4.1/5 |
| Turing.com | 4/5 |
| Toptal | 3.8/5 |
| Crossover | 3.6/5 |
| Cognizant Softvision | 3.4/5 |
| Clevertech | 3.1/5 |
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Customer Service for Other Tech Brands
In the Tech industry, BairesDev's Customer Service score is rated right above Google, and is preceded by Apple.
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BairesDev as an Employer
4.8/5
BairesDev has a 4.8/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
BairesDev scored a 35 for Net Promoter Score and a 74 for Employee Net Promoter Score. NPS gauges how likely a customer of BairesDev would recommend the brand to a friend. ENPS measures how likely BairesDev employees would recommend working at BairesDev to a friend.
Net Promoter Score
35
NPS Score
| 59% | Promoters |
|---|---|
| 17% | Passive |
| 24% | Detractors |
Employee Net Promoter Score
74
eNPS Score
| 82% | Promoters |
|---|---|
| 10% | Passive |
| 8% | Detractors |
Global Ranking Snapshot
BairesDev is ranked #955 in the Global Top 100 Brands. It ranks just behind EB Games and just ahead of CDW Corporation.
| RANK | COMPANY | CEO | INDUSTRY | ||
|---|---|---|---|---|---|
953 |  | Parachute Home |  | Ariel Kaye | Retail |
954 |  | EB Games |  | J Raines | Retail |
955 | | BairesDev | | Nacho De Marco | Tech |
956 |  | CDW Corporation |  | Christine Leahy | Tech |
957 |  | WSP |  | Lewis Cornell | Business and Consumer Services |
958 |  | The Blackstone Group |  | Stephen Schwarzman | Banking and Financial Services |
959 |  | TJ Maxx |  | Carol Meyrowitz | Retail |
Tech Ranking Snapshot
BairesDev is ranked #314 in the Tech Industry. It ranks just behind NASA and just ahead of CDW Corporation.
