100
NPS
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Intalio
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About Intalio's Brand
Intalio has been a leading provider of Digital Transformation Solutions for 30 years with countless innovations in Content Services, Process Services, and Data Governance. Among its major competitors, Intalio is ranked in 1st place for NPS while Hyland is 2nd, and Appian is 3rd.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
Intalio Ranking
- #1 / 4 of its competitors
Intalio NPS
Intalio's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Intalio's customers would recommend using the product based on a scale of -100 to 100.
Intalio Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Intalio NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jun 2021 100 | Jun 2021 | 100 |
How Other Brands Compare
Intalio is ranked first for NPS among its competitors. Hyland and Appian come in second and third, with OpenText coming in at #4.
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Intalio Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Intalio users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Intalio Customer Loyalty vs. Competitors
Compared to its competitors, Intalio's Customer Loyalty score is rated right above Hyland.
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Intalio Product Quality
5/5
Intalio has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
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Intalio Product Information
Intalio’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- http://www.intalio.com
- Company Size
- 201-500 Employees
Industry
Tech
AI, Big Data and Analytics
Analytics
Big Data
Intalio Product Quality vs. Competitors
Compared to its competitors, Intalio's Product Quality score is rated right above Hyland.
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Intalio Pricing
Intalio ROI & Value For Money
5/5
Intalio has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
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Intalio Pricing vs. Competitors
Compared to its competitors, Intalio's ROI score is rated right above Hyland.
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Intalio Customer Service
5/5
Intalio has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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About Intalio's Customer Service
Address
9-11, Avenue de Val de Fontenay, 5th left floor, Paris 94120 France
Website
http://www.intalio.com
Phone Number
+33 972621924
Intalio's Social Links
Intalio Customer Service vs. Competitors
Compared to its competitors, Intalio's Customer Service score is rated right above Hyland.
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