100
NPS
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Newgen Software Technologies
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About Newgen Software Technologies' Brand
Provider of business process management and document management software. The company offers Business Process Management, Enterprise Content Management and Customer Communication Management services. Among its major competitors, Newgen Software Technologies is ranked in 2nd place for NPS while Eagle Investment Systems is 1st, and YES Bank is 3rd.
Newgen Software Technologies Ranking
- #1 / 4 of its competitors
Newgen Software Technologies NPS
Newgen Software Technologies's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Newgen Software Technologies's customers would recommend using the product based on a scale of -100 to 100.
Newgen Software Technologies Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Newgen Software Technologies NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Dec 2022 100 | Dec 2022 | 100 |
How Other Brands Compare
Newgen Software Technologies is ranked first for NPS among its competitors. TCS (Tata Consultancy Services) and OpenText come in second and third, with Information Services Group coming in at #4.
Newgen Software Technologies |  OpenText |  TCS (Tata Consultancy Services) |  Information Services Group | |
| Global Ranking | #- | #352 | #- | #- |
| NPS | 100 | 8 | 23 | 0 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | - | Neutral | - |
| Valuation Updated every 24 hours for public companies | - | $10.36B | $881.03M | $214.90M |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Newgen Software Technologies NPS vs. Competitors
Compared to its competitors, Newgen Software Technologies's NPS is rated right above YES Bank, and is preceded by Eagle Investment Systems.
