100
NPS
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Orbotech
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About Orbotech's Brand
Orbotech designs, develops, manufactures, markets and services automated optical inspection (AOI) systems for bare and assembled PCBs, Among its major competitors, Orbotech is ranked in 4th place for NPS while Nanometrics is 1st, and Elbit Systems Ltd. is 2nd.Their current market cap is $3.19B
Brand at a Glance
5/5
Product Quality
5/5
Pricing
Orbotech Ranking
- #2 / 4 of its competitors
Orbotech NPS
Orbotech's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Orbotech's customers would recommend using the product based on a scale of -100 to 100.
Orbotech Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Orbotech NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Oct 2022 100 | Oct 2022 | 100 |
How Other Brands Compare
Orbotech is ranked second for NPS among its competitors. Elbit Systems Ltd. and Applied Materials come in first and third, with Coherent coming in at #4. Among those competitors, it is the lowest valued company behind Applied Materials.
Orbotech |  Applied Materials |  Elbit Systems Ltd. |  Coherent | |
| Global Ranking | #- | #485 | #- | #- |
| NPS | 100 | 27 | 100 | 10 |
| Valuation Updated every 24 hours for public companies | $3.19B | $109.62B | $9.35B | $5.15B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Orbotech NPS vs. Competitors
Compared to its competitors, Orbotech's NPS is rated right above KLA Tencor, and is preceded by Ormat Technologies.
| COMPANY | NPS Score | |
|---|---|---|
| Nanometrics | 100 |
| Elbit Systems Ltd. | 100 |
 | Ormat Technologies | 100 |
| Orbotech | 100 |
 | KLA Tencor | 38 |
| Applied Materials | 27 |
| Coherent | 10 |
 | Nova Measuring Instruments Ltd. | 0 |
Orbotech Product Quality
5/5
Orbotech has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
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Orbotech Product Information
Orbotech’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- http://orbotech.com
- Company Size
- 1,001-5,000 Employees
Industry
Tech
Hardware and Devices
Orbotech Product Quality vs. Competitors
Compared to its competitors, Orbotech's Product Quality score is rated right above Nanometrics, and is preceded by Ormat Technologies.
| COMPANY | Product Quality Score | |
|---|---|---|
| Elbit Systems Ltd. | 5/5 |
| Ormat Technologies | 5/5 |
| Orbotech | 5/5 |
| Nanometrics | 4.1/5 |
| KLA Tencor | 4.1/5 |
| Applied Materials | 3.8/5 |
| Coherent | 3.8/5 |
| Nova Measuring Instruments Ltd. | 3.2/5 |
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Orbotech Pricing
Orbotech ROI & Value For Money
5/5
Orbotech has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
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Orbotech Pricing vs. Competitors
Compared to its competitors, Orbotech's ROI score is rated right above Nanometrics, and is preceded by Ormat Technologies.
| COMPANY | Pricing Score | |
|---|---|---|
| Elbit Systems Ltd. | 5/5 |
| Ormat Technologies | 5/5 |
| Orbotech | 5/5 |
| Nanometrics | 4/5 |
| KLA Tencor | 3.9/5 |
| Applied Materials | 3.7/5 |
| Nova Measuring Instruments Ltd. | 3.2/5 |
| Coherent | 3/5 |
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Orbotech Customer Satisfaction (CSAT)
Orbotech Customer Satisfaction (CSAT) Score
100 / 100
Orbotech has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Orbotech Customer Satisfaction vs. Competitors
Compared to its competitors, Orbotech's Customer Satisfaction score is rated right above KLA Tencor, and is preceded by Ormat Technologies.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Elbit Systems Ltd. | 100% |
| Ormat Technologies | 100% |
| Orbotech | 100% |
| KLA Tencor | 79% |
| Applied Materials | 75% |
| Nanometrics | 67% |
| Coherent | 62% |
| Nova Measuring Instruments Ltd. | 50% |
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