100
NPS
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OSIsoft
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About OSIsoft's Brand
OSIsoft is a manufacturer of application software for real-time data infrastructure solutions. Among its major competitors, OSIsoft is ranked in 1st place for NPS while Schneider Electric is 2nd, and ABB Ltd is 3rd.
OSIsoft Ranking
- #1 / 4 of its competitors
OSIsoft NPS
OSIsoft's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether OSIsoft's customers would recommend using the product based on a scale of -100 to 100.
OSIsoft Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
OSIsoft NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jun 2023 100 | Jun 2023 | 100 |
How Other Brands Compare
OSIsoft is ranked first for NPS among its competitors. Schneider Electric and ABB Ltd come in second and third, with Honeywell coming in at #4.
OSIsoft |  Honeywell |  Schneider Electric |  ABB Ltd | |
| Global Ranking | #- | #179 | #364 | #419 |
| NPS | 100 | 9 | 31 | 27 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | - |
| Valuation Updated every 24 hours for public companies | - | $141.58B | $32.77B | $67.56B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
OSIsoft NPS vs. Competitors
Compared to its competitors, OSIsoft's NPS is rated right above Schneider Electric.
| COMPANY | NPS Score | |
|---|---|---|
| OSIsoft | 100 |
| Schneider Electric | 31 |
| ABB Ltd | 27 |
 | BMC Software | 10 |
| Honeywell | 9 |
 | AspenTech | 2 |
 | Utilidata | N/A |
 | CA Technologies | -33 |
OSIsoft Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
100%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
OSIsoft Customer Satisfaction vs. Competitors
Compared to its competitors, OSIsoft's Customer Satisfaction score is rated right above Utilidata, and is preceded by CA Technologies.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Schneider Electric | 77% |
| ABB Ltd | 74% |
| BMC Software | 70% |
| Honeywell | 64% |
| AspenTech | 60% |
| CA Technologies | 20% |
| OSIsoft | 0% |
| Utilidata | 0% |
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OSIsoft as an Employer
3.0/5
OSIsoft has a 3.0/5 stars for its overall company culture rated by their employees
bottom
10%
Consumer vs. Employees
OSIsoft scored a 100 for Net Promoter Score and a -100 for Employee Net Promoter Score. NPS gauges how likely a customer of OSIsoft would recommend the brand to a friend. ENPS measures how likely OSIsoft employees would recommend working at OSIsoft to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
-100
eNPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
