100
NPS
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Revenue.io
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About Revenue.io's Brand
Revenue.io is the complete AI-powered RevOps platform that delivers real-time guidance in the moments that matter. Among its major competitors, Revenue.io is ranked in 1st place for NPS while Marchex is 2nd, and Outreach is 3rd. Overall, Revenue.io has a neutral social sentiment, when analyzing social media channels and online mentions.Their current valuation is $100.00M
Revenue.io Ranking
- #1 / 4 of its competitors
Revenue.io NPS
Revenue.io's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Revenue.io's customers would recommend using the product based on a scale of -100 to 100.
Revenue.io Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Revenue.io NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Feb 2024 100 | Feb 2024 | 100 |
How Other Brands Compare
Revenue.io is ranked first for NPS among its competitors. Marchex and Outreach come in second and third, with Salesloft coming in at #4. Among those competitors, it is the lowest valued company behind Outreach.
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Revenue.io NPS vs. Competitors
Compared to its competitors, Revenue.io's NPS is rated right above Marchex.
| COMPANY | NPS Score | |
|---|---|---|
| Revenue.io | 100 |
 | Marchex | 31 |
 | Outreach | 25 |
 | NewVoiceMedia | 25 |
 | Velocify | 13 |
 | Salesloft | 5 |
 | XANT | 0 |
Revenue.io Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
100%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Revenue.io Customer Satisfaction vs. Competitors
Compared to its competitors, Revenue.io's Customer Satisfaction score is rated right above Marchex, and is preceded by Outreach.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Salesloft | 68% |
| Velocify | 54% |
| Outreach | 15% |
| Revenue.io | 0% |
| Marchex | 0% |
| NewVoiceMedia | 0% |
| XANT | 0% |
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Revenue.io as an Employer
4.5/5
Revenue.io has a 4.5/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Revenue.io scored a 100 for Net Promoter Score and a 65 for Employee Net Promoter Score. NPS gauges how likely a customer of Revenue.io would recommend the brand to a friend. ENPS measures how likely Revenue.io employees would recommend working at Revenue.io to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
65
eNPS Score
| 75% | Promoters |
|---|---|
| 15% | Passive |
| 10% | Detractors |
