0
NPS
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RPM International
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About RPM International's Brand
RPM International Inc. is a multinational holding company with subsidiaries that manufacture and market high-performance coatings. Among its major competitors, RPM International is ranked in 6th place for NPS while Sherwin-Williams is 1st, and BASF is 2nd.Their current market cap is $10.69B
RPM International Ranking
- #4 / 4 of its competitors
RPM International NPS
RPM International's Net Promoter Score (NPS) is a 0 with 0% Promoters, 100% Passives, and 0% Detractors. Net Promoter Score tracks whether RPM International's customers would recommend using the product based on a scale of -100 to 100.
RPM International Overall NPS
| 0% | Promoters |
|---|---|
| 100% | Passives |
| 0% | Detractors |
RPM International NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Nov 2022 0 | Nov 2022 | 0 |
How Other Brands Compare
RPM International is ranked #4 for NPS among its competitors. Sherwin-Williams and BASF come in first and second, with Eastman Chemical Company coming in at third. Among those competitors, it is the lowest valued company behind BASF.
RPM International |  Sherwin-Williams |  BASF |  Eastman Chemical Company | |
| Global Ranking | #- | #201 | #535 | #- |
| NPS | 0 | 38 | 31 | 11 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | Neutral | - |
| Valuation Updated every 24 hours for public companies | $10.69B | $65.11B | $76.09B | $15.16B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
RPM International NPS vs. Competitors
Compared to its competitors, RPM International's NPS is rated right above Ferro Corporation, and is preceded by Huntsman Corporation.
Consumer vs. Employees
RPM International scored a 0 for Net Promoter Score and a 50 for Employee Net Promoter Score. NPS gauges how likely a customer of RPM International would recommend the brand to a friend. ENPS measures how likely RPM International employees would recommend working at RPM International to a friend.
Net Promoter Score
0
NPS Score
| 0% | Promoters |
|---|---|
| 100% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
50
eNPS Score
| 50% | Promoters |
|---|---|
| 50% | Passive |
| 0% | Detractors |
