100
NPS
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Safnah.com IT Services
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About Safnah.com IT Services' Brand
We are one of the leading innovative information technology services providers located in Iraq with 8+ years of experience in the MENA region, dedicated to boosting our client's business growth with a thoughtful and compelling design toward the next level Our talented team worked with 10+ partners to help clients stand out from the crowd and drive customers in decision-making processes. We served and assisted our clients in 80+ projects in efficient, rapid and high-quality methods and procedures Our Services Webhosting & Domain Services Website Design Website Developing Logos & Graphic Design Ads Campaigns Design Network Support Services Technical Support Services Various Technological Services Among its major competitors, Safnah.com IT Services is ranked in 1st place for NPS while InMotion Hosting is 2nd, and 1&1 Hosting is 3rd.
Brand at a Glance
73%
Customer Loyalty
4.2/5
Product Quality
4.2/5
Pricing
4.2/5
Customer Service
Safnah.com IT Services Ranking
- #1 / 4 of its competitors
Safnah.com IT Services NPS
Safnah.com IT Services's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Safnah.com IT Services's customers would recommend using the product based on a scale of -100 to 100.
Safnah.com IT Services Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Safnah.com IT Services NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Dec 2021 100 | Dec 2021 | 100 |
Nov 2022 100 | Nov 2022 | 100 |
Jan 2023 100 | Jan 2023 | 100 |
Jan 2024 100 | Jan 2024 | 100 |
How Other Brands Compare
Safnah.com IT Services is ranked first for NPS among its competitors. InMotion Hosting and GoDaddy come in second and third, with Bluehost coming in at #4.
Safnah.com IT Services |  GoDaddy |  Bluehost |  InMotion Hosting | |
| Global Ranking | #- | #237 | #- | #- |
| NPS | 100 | -36 | -91 | 67 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | - |
| Valuation Updated every 24 hours for public companies | - | $13.16B | $1.34B | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Safnah.com IT Services NPS vs. Competitors
Compared to its competitors, Safnah.com IT Services's NPS is rated right above InMotion Hosting.
| COMPANY | NPS Score | |
|---|---|---|
| Safnah.com IT Services | 100 |
| InMotion Hosting | 67 |
 | 1&1 Hosting | 0 |
 | MilesWeb | N/A |
 | A2 Hosting | -13 |
| GoDaddy | -36 |
 | DreamHost | -50 |
 | hostgator.com | -90 |
| Bluehost | -91 |
Safnah.com IT Services Customer Reviews
Out of the 2 Safnah.com IT Services customer reviews 2 were positive and 0 were constructive. Safnah.com IT Services customer reviews reflect that all customers have a favorable experience using the products/services of the company.
Safnah.com IT Services Customer Loyalty
73%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
73% of Safnah.com IT Services users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Safnah.com IT Services Customer Loyalty vs. Competitors
Compared to its competitors, Safnah.com IT Services's Customer Loyalty score is rated right above Bluehost, and is preceded by hostgator.com.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| 1&1 Hosting | 87% |
| InMotion Hosting | 83% |
| A2 Hosting | 81% |
| DreamHost | 80% |
| GoDaddy | 75% |
| hostgator.com | 74% |
| Safnah.com IT Services | 73% |
| Bluehost | 60% |
| MilesWeb | N/A |
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Safnah.com IT Services Product Quality
4.2/5
Safnah.com IT Services has an overall Product Quality score of 4.2 out of 5 stars rated by its users and customers.
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Safnah.com IT Services Product Information
Safnah.com IT Services’s product quality score is a 4.2 out of 5 as rated by its users and customers.
- Website
- https://www.safnah.com/
- Company Size
- 11-50 Employees
Industry
Tech
AdTech
Enterprise
Productivity
Safnah.com IT Services Product Quality vs. Competitors
Compared to its competitors, Safnah.com IT Services's Product Quality score is rated right above InMotion Hosting.
| COMPANY | Product Quality Score | |
|---|---|---|
| Safnah.com IT Services | 4.2/5 |
| InMotion Hosting | 3.7/5 |
| 1&1 Hosting | 3.3/5 |
| A2 Hosting | 2.9/5 |
| DreamHost | 2.4/5 |
| GoDaddy | 2.2/5 |
| Bluehost | 1.5/5 |
| hostgator.com | 1.5/5 |
| MilesWeb | N/A |
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Safnah.com IT Services Pricing
Safnah.com IT Services ROI & Value For Money
4.2/5
Safnah.com IT Services has a value for money and ROI score of 4.2 out of 5 stars rated by its users and customers.
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Safnah.com IT Services Pricing vs. Competitors
Compared to its competitors, Safnah.com IT Services's ROI score is rated right above InMotion Hosting.
| COMPANY | Pricing Score | |
|---|---|---|
| Safnah.com IT Services | 4.2/5 |
| InMotion Hosting | 3.9/5 |
| 1&1 Hosting | 3.2/5 |
| A2 Hosting | 2.8/5 |
| DreamHost | 2.3/5 |
| GoDaddy | 2/5 |
| hostgator.com | 1.5/5 |
| Bluehost | 1.5/5 |
| MilesWeb | N/A |
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Safnah.com IT Services Customer Satisfaction (CSAT)
Safnah.com IT Services Customer Satisfaction (CSAT) Score
100 / 100
Safnah.com IT Services has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Safnah.com IT Services Customer Satisfaction vs. Competitors
Compared to its competitors, Safnah.com IT Services's Customer Satisfaction score is rated right above InMotion Hosting.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Safnah.com IT Services | 100% |
| InMotion Hosting | 100% |
| 1&1 Hosting | 67% |
| A2 Hosting | 43% |
| DreamHost | 24% |
| GoDaddy | 17% |
| hostgator.com | 10% |
| Bluehost | 5% |
| MilesWeb | 0% |
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Safnah.com IT Services Customer Service
4.2/5
Safnah.com IT Services has an overall Customer Service score of 4.2 out of 5 stars rated by its users and customers.
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About Safnah.com IT Services's Customer Service
Address
St.Karadah Kharidgh Main Street Baghdad 10069, Iraq, 10069 Iraq
Website
https://www.safnah.com/
Phone Number
+905362301563
Safnah.com IT Services's Social Links
Safnah.com IT Services Customer Service vs. Competitors
Compared to its competitors, Safnah.com IT Services's Customer Service score is rated right above InMotion Hosting.
| COMPANY | Customer Service Score | |
|---|---|---|
| Safnah.com IT Services | 4.2/5 |
| InMotion Hosting | 4/5 |
| 1&1 Hosting | 3.2/5 |
| A2 Hosting | 2.6/5 |
| DreamHost | 2.2/5 |
| GoDaddy | 1.6/5 |
| hostgator.com | 1.5/5 |
| Bluehost | 1.5/5 |
| MilesWeb | N/A |
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Consumer vs. Employees
Safnah.com IT Services scored a 100 for both Net Promoter Score and Employee Net Promoter Score. NPS gauges how likely a customer of Safnah.com IT Services would recommend the brand to a friend. ENPS measures how likely Safnah.com IT Services employees would recommend working at Safnah.com IT Services to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
