8
NPS
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Sanmina
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About Sanmina's Brand
"Sanmina makes optical, electronic and mechanical products." Among its major competitors, Sanmina is ranked in 8th place for NPS while Benchmark Electronics is 1st, and Jabil is 2nd.Their current market cap is $2.74B
Brand at a Glance
68%
Customer Loyalty
3.3/5
Product Quality
3.2/5
Pricing
3.1/5
Customer Service
Sanmina Ranking
- #4 / 4 of its competitors
Sanmina NPS
Sanmina's Net Promoter Score (NPS) is a 8 with 52% Promoters, 4% Passives, and 44% Detractors. Net Promoter Score tracks whether Sanmina's customers would recommend using the product based on a scale of -100 to 100.
Sanmina Overall NPS
| 52% | Promoters |
|---|---|
| 4% | Passives |
| 44% | Detractors |
Sanmina NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jan 2023 -39 | Jan 2023 | -39 |
Feb 2023 -27 | Feb 2023 | -27 |
Jul 2023 -19 | Jul 2023 | -19 |
Sep 2023 -12 | Sep 2023 | -12 |
Oct 2023 -18 | Oct 2023 | -18 |
Nov 2023 -22 | Nov 2023 | -22 |
Dec 2023 -15 | Dec 2023 | -15 |
Feb 2024 -11 | Feb 2024 | -11 |
Mar 2024 -5 | Mar 2024 | -5 |
Sep 2024 -1 | Sep 2024 | -1 |
Jan 2025 8 | Jan 2025 | 8 |
Oct 2025 6 | Oct 2025 | 6 |
How Other Brands Compare
Sanmina is ranked #4 for NPS among its competitors. TE Connectivity and Flex come in first and second, with TDK coming in at third. Among those competitors, it is the lowest valued company behind TE Connectivity.
Sanmina |  Flex |  TE Connectivity |  TDK | |
| Global Ranking | #- | #688 | #- | #- |
| NPS | 8 | 16 | 22 | 16 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | - |
| Valuation Updated every 24 hours for public companies | $2.74B | $11.87B | $43.75B | $18.56B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Sanmina NPS by Gender
Female customers rated Sanmina's NPS 68 points higher than Male customers.
Male
-34
Sanmina's NPS was rated -34 by Male customers on Comparably.
33%
Promoters
0%
Passives
67%
Detractors
Female
34
Sanmina's NPS was rated 34 by Female customers on Comparably.
67%
Promoters
0%
Passives
33%
Detractors
Sanmina NPS by Usage
Sanmina's NPS was rated 34 points by customers who have used Sanmina's products/services for Less than 1 Year.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 34 | Less than 1 Year | 34 |
Sanmina NPS vs. Competitors
Compared to its competitors, Sanmina's NPS is rated right below Celestica.
| COMPANY | NPS Score | |
|---|---|---|
 | Benchmark Electronics | 46 |
 | Jabil | 34 |
 | Benchmark Capital | 34 |
| TE Connectivity | 22 |
| Flex | 16 |
| TDK | 16 |
 | Celestica | 8 |
| Sanmina | 8 |
Sanmina Customer Loyalty
68%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
68% of Sanmina users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Sanmina Customer Loyalty Score by Gender
Sanmina's Customer Loyalty score was rated 70 by both Female and Male customers on Comparably.
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Male
70%
Yes
Female
70%
Yes
Sanmina Customer Loyalty Score by Usage
Sanmina's Customer Loyalty score was rated 100% by customers who have used Sanmina's products/services for Less than 1 Year.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
Sanmina Customer Loyalty vs. Competitors
Compared to its competitors, Sanmina's Customer Loyalty score is rated right below Jabil.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| TDK | 86% |
| Benchmark Capital | 83% |
| Benchmark Electronics | 81% |
| Flex | 77% |
| Celestica | 75% |
| TE Connectivity | 72% |
| Jabil | 69% |
| Sanmina | 68% |
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Sanmina Product Quality
3.3/5
Sanmina has an overall Product Quality score of 3.3 out of 5 stars rated by its users and customers.
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Sanmina Product Information
Sanmina’s product quality score is a 3.3 out of 5 as rated by its users and customers.
- Website
- www.sanmina.com
- Company Size
- 10,000+ Employees
Industry
Tech
Hardware and Devices
Quick Insights into Sanmina Product Quality
Sanmina's Product Quality score was rated highest by customers who have used Sanmina's products/services for Less than 1 Year, and rated lowest by Male customers.
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Ranked Sanmina Product Quality the Highest
Ranked Sanmina Product Quality the Lowest
Sanmina Product Quality Score by Gender
Sanmina's Product Quality score was rated 3.8 by both Female and Male customers on Comparably.
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Male
3.8/5
Female
3.8/5
Sanmina Product Quality Score by Usage
Sanmina's Product Quality score was rated 4.6 stars by customers who have used Sanmina's products/services for Less than 1 Year.
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Sanmina Product Quality vs. Competitors
Compared to its competitors, Sanmina's Product Quality score is rated right below Benchmark Capital .
| COMPANY | Product Quality Score | |
|---|---|---|
| TDK | 4.1/5 |
| Jabil | 4/5 |
| TE Connectivity | 3.8/5 |
| Flex | 3.7/5 |
| Celestica | 3.7/5 |
| Benchmark Electronics | 3.4/5 |
| Benchmark Capital | 3.4/5 |
| Sanmina | 3.3/5 |
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Sanmina Pricing
Sanmina ROI & Value For Money
3.2/5
Sanmina has a value for money and ROI score of 3.2 out of 5 stars rated by its users and customers.
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Quick Insights into Sanmina ROI
Sanmina's ROI score was rated highest by customers who have used Sanmina's products/services for Less than 1 Year, and rated lowest by Male customers.
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Ranked Sanmina ROI the Highest
Ranked Sanmina ROI the Lowest
Sanmina ROI Score by Gender
Female customers rated Sanmina's ROI score 0.4 stars higher than Male customers.
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Male
3.1/5
Female
3.5/5
Sanmina ROI Score by Usage
Sanmina's ROI score was rated 4.5 stars by customers who have used Sanmina's products/services for Less than 1 Year.
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Sanmina Pricing vs. Competitors
Compared to its competitors, Sanmina's ROI score is rated right below Benchmark Electronics.
| COMPANY | Pricing Score | |
|---|---|---|
| TDK | 4.1/5 |
| Jabil | 4/5 |
| Benchmark Capital | 3.7/5 |
| Flex | 3.7/5 |
| TE Connectivity | 3.6/5 |
| Celestica | 3.6/5 |
| Benchmark Electronics | 3.6/5 |
| Sanmina | 3.2/5 |
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Sanmina Customer Satisfaction (CSAT)
Sanmina Customer Satisfaction (CSAT) Score
59 / 100
Sanmina has an overall Customer Satisfaction score of 59 rated by its users and customers.
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Very Satisfied
35%
Satisfied
24%
Neither Satisfied nor Dissatisfied
17%
Dissatisfied
12%
Very Dissatisfied
12%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Sanmina Customer Satisfaction
Sanmina's Customer Satisfaction score was rated highest by Female customers.
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Ranked Sanmina Customer Satisfaction the Highest
Sanmina Customer Satisfaction Score by Gender
Sanmina's Customer Satisfaction score was rated 67 by Female customers on Comparably.
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67 / 100
FemaleVery Satisfied | 67% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 33% | |
Very Dissatisfied | 0% |
Sanmina Customer Satisfaction vs. Competitors
Compared to its competitors, Sanmina's Customer Satisfaction score is rated right below Benchmark Capital .
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| TDK | 95% |
| Jabil | 87% |
| TE Connectivity | 74% |
| Celestica | 74% |
| Benchmark Electronics | 72% |
| Flex | 68% |
| Benchmark Capital | 67% |
| Sanmina | 59% |
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Sanmina Customer Service
3.1/5
Sanmina has an overall Customer Service score of 3.1 out of 5 stars rated by its users and customers.
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About Sanmina's Customer Service
Address
San Jose, CA
Website
www.sanmina.com
Quick Insights into Sanmina Customer Service
Sanmina's Customer Service score was rated highest by customers who have used Sanmina's products/services for Less than 1 Year, and rated lowest by Male customers.
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Ranked Sanmina Customer Service the Highest
Ranked Sanmina Customer Service the Lowest
Sanmina Customer Service Score by Gender
Female customers rated Sanmina's Customer Service score 0.5 stars higher than Male customers.
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Male
3/5
Female
3.5/5
Sanmina Customer Service Score by Usage
Sanmina's Customer Service score was rated 4.3 stars by customers who have used Sanmina's products/services for Less than 1 Year.
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Sanmina Customer Service vs. Competitors
Compared to its competitors, Sanmina's Customer Service score is rated right below TE Connectivity.
| COMPANY | Customer Service Score | |
|---|---|---|
| TDK | 4.3/5 |
| Jabil | 4.2/5 |
| Benchmark Electronics | 3.7/5 |
| Benchmark Capital | 3.7/5 |
| Celestica | 3.7/5 |
| Flex | 3.7/5 |
| TE Connectivity | 3.5/5 |
| Sanmina | 3.1/5 |
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Consumer vs. Employees
Sanmina scored a 8 for Net Promoter Score and a -30 for Employee Net Promoter Score. NPS gauges how likely a customer of Sanmina would recommend the brand to a friend. ENPS measures how likely Sanmina employees would recommend working at Sanmina to a friend.
Net Promoter Score
8
NPS Score
| 52% | Promoters |
|---|---|
| 4% | Passive |
| 44% | Detractors |
Employee Net Promoter Score
-30
eNPS Score
| 27% | Promoters |
|---|---|
| 16% | Passive |
| 57% | Detractors |
