50
NPS
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Simeio
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About Simeio's Brand
Simeio Solutions is a unique strategic partner offering a comprehensive suite of enterprise Identity and Access Management (IAM) Among its major competitors, Simeio is ranked in 2nd place for NPS while Barrett Business Services is 1st, and eClerx Services is 3rd.
Brand at a Glance
55%
Customer Loyalty
3.7/5
Product Quality
3.7/5
Pricing
4.2/5
Customer Service
Simeio Ranking
- #2 / 4 of its competitors
Simeio NPS
Simeio's Net Promoter Score (NPS) is a 50 with 50% Promoters, 50% Passives, and 0% Detractors. Net Promoter Score tracks whether Simeio's customers would recommend using the product based on a scale of -100 to 100.
Simeio Overall NPS
| 50% | Promoters |
|---|---|
| 50% | Passives |
| 0% | Detractors |
Simeio NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Feb 2022 0 | Feb 2022 | 0 |
Jan 2025 50 | Jan 2025 | 50 |
How Other Brands Compare
Simeio is ranked second for NPS among its competitors. Barrett Business Services and CDW Corporation come in first and third, with Edgile coming in at #4.
Simeio |  CDW Corporation |  Barrett Business Services |  Edgile | |
| Global Ranking | #- | #956 | #- | #- |
| NPS | 50 | 20 | 100 | 0 |
| Valuation Updated every 24 hours for public companies | - | $23.37B | $541.41M | $100.00M |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Simeio NPS vs. Competitors
Compared to its competitors, Simeio's NPS is rated right above eClerx Services, and is preceded by Barrett Business Services.
| COMPANY | NPS Score | |
|---|---|---|
| Barrett Business Services | 100 |
| Simeio | 50 |
 | eClerx Services | 30 |
| CDW Corporation | 20 |
 | Hexaware Technologies | 11 |
| Edgile | 0 |
 | Egg Strategy Inc | N/A |
 | Exostar | -37 |
Simeio Customer Loyalty
55%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
55% of Simeio users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Simeio Customer Loyalty vs. Competitors
Compared to its competitors, Simeio's Customer Loyalty score is rated right above Egg Strategy Inc, and is preceded by Barrett Business Services.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Edgile | 100% |
| eClerx Services | 90% |
| Hexaware Technologies | 83% |
| CDW Corporation | 71% |
| Exostar | 62% |
| Barrett Business Services | 55% |
| Simeio | 55% |
| Egg Strategy Inc | N/A |
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Simeio Product Quality
3.7/5
Simeio has an overall Product Quality score of 3.7 out of 5 stars rated by its users and customers.
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Simeio Product Information
Simeio’s product quality score is a 3.7 out of 5 as rated by its users and customers.
- Company Size
- 201-500 Employees
Industry
Tech
SaaS
Simeio Product Quality vs. Competitors
Compared to its competitors, Simeio's Product Quality score is rated right above eClerx Services, and is preceded by Edgile.
| COMPANY | Product Quality Score | |
|---|---|---|
| Barrett Business Services | 4.5/5 |
| Edgile | 4/5 |
| Simeio | 3.7/5 |
| eClerx Services | 3.5/5 |
| CDW Corporation | 3.5/5 |
| Hexaware Technologies | 3.5/5 |
| Exostar | 2.8/5 |
| Egg Strategy Inc | N/A |
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Simeio Pricing
Simeio ROI & Value For Money
3.7/5
Simeio has a value for money and ROI score of 3.7 out of 5 stars rated by its users and customers.
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Simeio Pricing vs. Competitors
Compared to its competitors, Simeio's ROI score is rated right above eClerx Services, and is preceded by CDW Corporation.
| COMPANY | Pricing Score | |
|---|---|---|
| Barrett Business Services | 4/5 |
| Edgile | 4/5 |
| CDW Corporation | 3.8/5 |
| Simeio | 3.7/5 |
| eClerx Services | 3.7/5 |
| Hexaware Technologies | 3.6/5 |
| Exostar | 2.8/5 |
| Egg Strategy Inc | N/A |
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Simeio Customer Satisfaction (CSAT)
Simeio Customer Satisfaction (CSAT) Score
50 / 100
Simeio has an overall Customer Satisfaction score of 50 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
50%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
50%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Simeio Customer Satisfaction vs. Competitors
Compared to its competitors, Simeio's Customer Satisfaction score is rated right above Edgile, and is preceded by CDW Corporation.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Barrett Business Services | 100% |
| Hexaware Technologies | 84% |
| eClerx Services | 63% |
| CDW Corporation | 56% |
| Simeio | 50% |
| Edgile | 0% |
| Exostar | 0% |
| Egg Strategy Inc | 0% |
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Simeio Customer Service
4.2/5
Simeio has an overall Customer Service score of 4.2 out of 5 stars rated by its users and customers.
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About Simeio's Customer Service
Address
55 IVAN ALLEN JR BLVD NW, STE 350, Atlanta, GA 30308
Website
https://www.simeiosolutions.com/
Phone Number
7702824442
Simeio Customer Service vs. Competitors
Compared to its competitors, Simeio's Customer Service score is rated right above eClerx Services, and is preceded by Barrett Business Services.
| COMPANY | Customer Service Score | |
|---|---|---|
| Barrett Business Services | 4.2/5 |
| Simeio | 4.2/5 |
| eClerx Services | 4.2/5 |
| Edgile | 4/5 |
| Hexaware Technologies | 3.9/5 |
| CDW Corporation | 3.8/5 |
| Exostar | 2.6/5 |
| Egg Strategy Inc | N/A |
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Simeio as an Employer
4.6/5
Simeio has a 4.6/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Simeio scored a 50 for Net Promoter Score and a 86 for Employee Net Promoter Score. NPS gauges how likely a customer of Simeio would recommend the brand to a friend. ENPS measures how likely Simeio employees would recommend working at Simeio to a friend.
Net Promoter Score
50
NPS Score
| 50% | Promoters |
|---|---|
| 50% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
86
eNPS Score
| 86% | Promoters |
|---|---|
| 14% | Passive |
| 0% | Detractors |
