20
NPS
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Skyworks Solutions
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About Skyworks Solutions' Brand
Skyworks Solutions is an innovator of high performance analog semiconductors. Among its major competitors, Skyworks Solutions is ranked in 4th place for NPS while Intersil is 1st, and Analog Devices is 2nd.Their current market cap is $16.63B
Brand at a Glance
74%
Customer Loyalty
3.1/5
Product Quality
2.9/5
Pricing
3.1/5
Customer Service
Skyworks Solutions Ranking
- #3 / 4 of its competitors
Skyworks Solutions NPS
Skyworks Solutions's Net Promoter Score (NPS) is a 20 with 53% Promoters, 14% Passives, and 33% Detractors. Net Promoter Score tracks whether Skyworks Solutions's customers would recommend using the product based on a scale of -100 to 100.
Skyworks Solutions Overall NPS
| 53% | Promoters |
|---|---|
| 14% | Passives |
| 33% | Detractors |
Skyworks Solutions NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Oct 2022 75 | Oct 2022 | 75 |
Jan 2023 40 | Jan 2023 | 40 |
Feb 2023 17 | Feb 2023 | 17 |
May 2023 -1 | May 2023 | -1 |
Sep 2023 13 | Sep 2023 | 13 |
Dec 2023 22 | Dec 2023 | 22 |
May 2024 10 | May 2024 | 10 |
Jul 2024 9 | Jul 2024 | 9 |
Sep 2024 -1 | Sep 2024 | -1 |
Oct 2024 8 | Oct 2024 | 8 |
Mar 2025 15 | Mar 2025 | 15 |
Aug 2025 20 | Aug 2025 | 20 |
How Other Brands Compare
Skyworks Solutions is ranked third for NPS among its competitors. Analog Devices and NXP Semiconductors come in first and second, with Broadcom coming in at #4. Among those competitors, it is the lowest valued company behind Broadcom.
Skyworks Solutions |  NXP Semiconductors |  Broadcom |  Analog Devices | |
| Global Ranking | #- | #565 | #- | #- |
| NPS | 20 | 33 | 1 | 36 |
| Valuation Updated every 24 hours for public companies | $16.63B | $57.38B | $192.37B | $59.16B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Skyworks Solutions NPS vs. Competitors
Compared to its competitors, Skyworks Solutions's NPS is rated right above Qorvo, and is preceded by NXP Semiconductors.
| COMPANY | NPS Score | |
|---|---|---|
 | Intersil | 50 |
| Analog Devices | 36 |
| NXP Semiconductors | 33 |
| Skyworks Solutions | 20 |
 | Qorvo | 19 |
 | Maxim Integrated | 11 |
| Broadcom | 1 |
 | RF Industries | N/A |
 | Digi-Key Corp | -16 |
Skyworks Solutions Customer Loyalty
74%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
74% of Skyworks Solutions users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Skyworks Solutions Customer Loyalty vs. Competitors
Compared to its competitors, Skyworks Solutions's Customer Loyalty score is rated right above Broadcom, and is preceded by NXP Semiconductors.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Intersil | 100% |
| Analog Devices | 90% |
| Digi-Key Corp | 83% |
| Qorvo | 81% |
| NXP Semiconductors | 78% |
| Skyworks Solutions | 74% |
| Broadcom | 71% |
| Maxim Integrated | 60% |
| RF Industries | N/A |
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Skyworks Solutions Product Quality
3.1/5
Skyworks Solutions has an overall Product Quality score of 3.1 out of 5 stars rated by its users and customers.
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Skyworks Solutions Product Information
Skyworks Solutions’s product quality score is a 3.1 out of 5 as rated by its users and customers.
- Website
- http://www.skyworksinc.com
- Company Size
- 1,001-5,000 Employees
Industry
Tech
Hardware and Devices
Manufacturing
Skyworks Solutions Product Quality vs. Competitors
Compared to its competitors, Skyworks Solutions's Product Quality score is rated right above RF Industries, and is preceded by Broadcom.
| COMPANY | Product Quality Score | |
|---|---|---|
| Intersil | 5/5 |
| Analog Devices | 4.1/5 |
| Qorvo | 3.9/5 |
| NXP Semiconductors | 3.7/5 |
| Maxim Integrated | 3.6/5 |
| Digi-Key Corp | 3.4/5 |
| Broadcom | 3.2/5 |
| Skyworks Solutions | 3.1/5 |
| RF Industries | N/A |
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Skyworks Solutions Pricing
Skyworks Solutions ROI & Value For Money
2.9/5
Skyworks Solutions has a value for money and ROI score of 2.9 out of 5 stars rated by its users and customers.
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Skyworks Solutions Pricing vs. Competitors
Compared to its competitors, Skyworks Solutions's ROI score is rated right above RF Industries, and is preceded by Digi-Key Corp.
| COMPANY | Pricing Score | |
|---|---|---|
| Analog Devices | 4.1/5 |
| Intersil | 4/5 |
| NXP Semiconductors | 3.9/5 |
| Qorvo | 3.9/5 |
| Maxim Integrated | 3.5/5 |
| Broadcom | 3.4/5 |
| Digi-Key Corp | 3.1/5 |
| Skyworks Solutions | 2.9/5 |
| RF Industries | N/A |
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Skyworks Solutions Customer Satisfaction (CSAT)
Skyworks Solutions Customer Satisfaction (CSAT) Score
40 / 100
Skyworks Solutions has an overall Customer Satisfaction score of 40 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
20%
Satisfied
20%
Neither Satisfied nor Dissatisfied
30%
Dissatisfied
10%
Very Dissatisfied
20%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Skyworks Solutions Customer Satisfaction vs. Competitors
Compared to its competitors, Skyworks Solutions's Customer Satisfaction score is rated right above Maxim Integrated, and is preceded by Broadcom.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Intersil | 100% |
| Qorvo | 100% |
| Analog Devices | 78% |
| NXP Semiconductors | 68% |
| Digi-Key Corp | 65% |
| Broadcom | 60% |
| Skyworks Solutions | 40% |
| Maxim Integrated | 0% |
| RF Industries | 0% |
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Skyworks Solutions Customer Service
3.1/5
Skyworks Solutions has an overall Customer Service score of 3.1 out of 5 stars rated by its users and customers.
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About Skyworks Solutions's Customer Service
Address
20 Sylvan Road, Woburn, MA
Website
http://www.skyworksinc.com
Phone Number
7813763100
Skyworks Solutions Customer Service vs. Competitors
Compared to its competitors, Skyworks Solutions's Customer Service score is rated right above Digi-Key Corp, and is preceded by Maxim Integrated.
| COMPANY | Customer Service Score | |
|---|---|---|
| Analog Devices | 4.2/5 |
| Intersil | 4/5 |
| Qorvo | 3.9/5 |
| NXP Semiconductors | 3.8/5 |
| Broadcom | 3.4/5 |
| Maxim Integrated | 3.2/5 |
| Skyworks Solutions | 3.1/5 |
| Digi-Key Corp | 3.1/5 |
| RF Industries | N/A |
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Skyworks Solutions as an Employer
3.5/5
Skyworks Solutions has a 3.5/5 stars for its overall company culture rated by their employees
top
40%
Consumer vs. Employees
Skyworks Solutions scored a 20 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of Skyworks Solutions would recommend the brand to a friend. ENPS measures how likely Skyworks Solutions employees would recommend working at Skyworks Solutions to a friend.
Net Promoter Score
20
NPS Score
| 53% | Promoters |
|---|---|
| 14% | Passive |
| 33% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 43% | Promoters |
|---|---|
| 14% | Passive |
| 43% | Detractors |
