50
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Tesco Corporation
Marketing or Exec? Claim Your Free Account
About Tesco Corporation's Brand
Among its major competitors, Tesco Corporation is ranked in 1st place for NPS while Imperfect Foods is 2nd, and Marks & Spencer is 3rd.
Brand at a Glance
100%
Customer Loyalty
4/5
Product Quality
2.5/5
Pricing
2.5/5
Customer Service
Tesco Corporation Ranking
- #1 / 4 of its competitors
Tesco Corporation NPS
Tesco Corporation's Net Promoter Score (NPS) is a 50 with 50% Promoters, 50% Passives, and 0% Detractors. Net Promoter Score tracks whether Tesco Corporation's customers would recommend using the product based on a scale of -100 to 100.
Tesco Corporation Overall NPS
| 50% | Promoters |
|---|---|
| 50% | Passives |
| 0% | Detractors |
Tesco Corporation NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Nov 2021 0 | Nov 2021 | 0 |
Dec 2024 50 | Dec 2024 | 50 |
How Other Brands Compare
Tesco Corporation is ranked first for NPS among its competitors. IKEA and Giant Eagle come in second and third, with Instacart coming in at #4.
Tesco Corporation |  Instacart |  IKEA |  Giant Eagle | |
| Global Ranking | #- | #183 | #242 | #691 |
| NPS | 50 | -25 | 22 | -5 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | Neutral | Neutral |
| Valuation Updated every 24 hours for public companies | - | $7.87B | - | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Tesco Corporation NPS vs. Competitors
Compared to its competitors, Tesco Corporation's NPS is rated right above Imperfect Foods.
| COMPANY | NPS Score | |
|---|---|---|
| Tesco Corporation | 50 |
 | Imperfect Foods | 34 |
 | Marks & Spencer | 23 |
| IKEA | 22 |
| Giant Eagle | -5 |
 | Helmerich & Payne | -13 |
| Instacart | -25 |
 | Safeway | -41 |
Tesco Corporation Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Tesco Corporation users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Tesco Corporation Customer Loyalty vs. Competitors
Compared to its competitors, Tesco Corporation's Customer Loyalty score is rated right above Safeway.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Tesco Corporation | 100% |
| Safeway | 80% |
| Imperfect Foods | 78% |
| Marks & Spencer | 78% |
| IKEA | 75% |
| Giant Eagle | 75% |
| Instacart | 70% |
| Helmerich & Payne | 65% |
Unlock Tesco Corporation Customer Loyalty vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Tesco Corporation Customer Loyalty vs. Competitors data and gain insights into your customers today.
Tesco Corporation Product Quality
4/5
Tesco Corporation has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock Tesco Corporation's overall Product Quality score rated by its users and customers.
Tesco Corporation Product Information
Tesco Corporation’s product quality score is a 4 out of 5 as rated by its users and customers.
- Website
- http://www.tescocorp.com
Tesco Corporation Product Quality vs. Competitors
Compared to its competitors, Tesco Corporation's Product Quality score is rated right above IKEA, and is preceded by Imperfect Foods.
| COMPANY | Product Quality Score | |
|---|---|---|
| Marks & Spencer | 4.2/5 |
| Imperfect Foods | 4/5 |
| Tesco Corporation | 4/5 |
| IKEA | 3.6/5 |
| Giant Eagle | 3.2/5 |
| Helmerich & Payne | 3.1/5 |
| Instacart | 2.7/5 |
| Safeway | 2.5/5 |
Unlock Tesco Corporation Product Quality vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Tesco Corporation Product Quality vs. Competitors data and gain insights into your customers today.
Tesco Corporation Pricing
Tesco Corporation ROI & Value For Money
2.5/5
Tesco Corporation has a value for money and ROI score of 2.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Tesco Corporation's overall ROI score rated by its users and customers.
Tesco Corporation Pricing vs. Competitors
Compared to its competitors, Tesco Corporation's ROI score is rated right above Safeway, and is preceded by Instacart.
| COMPANY | Pricing Score | |
|---|---|---|
| Imperfect Foods | 3.8/5 |
| Marks & Spencer | 3.8/5 |
| IKEA | 3.6/5 |
| Giant Eagle | 2.8/5 |
| Helmerich & Payne | 2.6/5 |
| Instacart | 2.5/5 |
| Tesco Corporation | 2.5/5 |
| Safeway | 2.3/5 |
Unlock Tesco Corporation ROI vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Tesco Corporation ROI vs. Competitors data and gain insights into your customers today.
Tesco Corporation Customer Satisfaction (CSAT)
Tesco Corporation Customer Satisfaction (CSAT) Score
100 / 100
Tesco Corporation has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
50%
Satisfied
50%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Tesco Corporation Customer Satisfaction vs. Competitors
Compared to its competitors, Tesco Corporation's Customer Satisfaction score is rated right above Marks & Spencer.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Tesco Corporation | 100% |
| Marks & Spencer | 86% |
| Imperfect Foods | 84% |
| IKEA | 71% |
| Giant Eagle | 49% |
| Helmerich & Payne | 40% |
| Safeway | 34% |
| Instacart | 19% |
Unlock Tesco Corporation Customer Satisfaction vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Tesco Corporation Customer Satisfaction vs. Competitors data and gain insights into your customers today.
Tesco Corporation Customer Service
2.5/5
Tesco Corporation has an overall Customer Service score of 2.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Tesco Corporation's overall Customer Service score rated by its users and customers.
About Tesco Corporation's Customer Service
Website
http://www.tescocorp.com
Tesco Corporation Customer Service vs. Competitors
Compared to its competitors, Tesco Corporation's Customer Service score is rated right above Instacart, and is preceded by Helmerich & Payne.
| COMPANY | Customer Service Score | |
|---|---|---|
| Imperfect Foods | 4.3/5 |
| Marks & Spencer | 4/5 |
| IKEA | 3.5/5 |
| Giant Eagle | 3.1/5 |
| Helmerich & Payne | 2.5/5 |
| Tesco Corporation | 2.5/5 |
| Instacart | 2.5/5 |
| Safeway | 2.3/5 |
Unlock Tesco Corporation Customer Service vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Tesco Corporation Customer Service vs. Competitors data and gain insights into your customers today.
Tesco Corporation as an Employer
3.9/5
Tesco Corporation has a 3.9/5 stars for its overall company culture rated by their employees
top
40%
Consumer vs. Employees
Tesco Corporation scored a 50 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of Tesco Corporation would recommend the brand to a friend. ENPS measures how likely Tesco Corporation employees would recommend working at Tesco Corporation to a friend.
Net Promoter Score
50
NPS Score
| 50% | Promoters |
|---|---|
| 50% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 25% | Promoters |
|---|---|
| 50% | Passive |
| 25% | Detractors |
