1-800 Contacts Competitors | Comparably
1-800 Contacts Claimed Company
"1-800 Contacts is an online retailer of disposables, toric, color, bifocal lenses, and eye care solutions." read more
EMPLOYEE
PARTICIPANTS
40
TOTAL
RATINGS
374
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1-800 Contacts Competitors

1-800 Contacts competitors include Costco, CooperVision, Coastal and 1-800 FLOWERS. 1-800 Contacts ranks 1st in CEO Score on Comparably vs its competitors. See below how 1-800 Contacts compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
1st
eNPS Rank
1st
Gender Rank
1st
Diversity Rank
N/A
Product Quality
3rd
NPS Rank
3rd
Pricing Rank
3rd
Customer Service
3rd

See 1-800 Contacts Culture vs Competitors:

1-800 Contacts Competitors
RankCompanyScore
11-800 Contacts83
2Costco78
3CooperVision77
4Coastal74
51-800 FLOWERS65

1-800 Contacts Competitors at a Glance

Product Quality Score Comparison

1-800 Contacts Ranks 3rd in Product Quality Score

20 Customers rate 1-800 Contacts' Product Quality Score a 3.6/5, which ranks it 3rd against its competitors, below CooperVision.

  1. 1st
    Costco
    4.3 / 5
  2. 2nd
    CooperVision
    4 / 5
  3. 3rd
    1-800 Contacts
    3.6 / 5
  4. 4th
    Coastal
    3 / 5
  5. 5th
    1-800 FLOWERS
    1.6 / 5
Product Quality Score Comparison
RankCompany Score
1Costco86
2CooperVision81
31-800 Contacts73
4Coastal61
51-800 FLOWERS33
NPS Comparison

1-800 Contacts Ranks 3rd in Net Promoter Score

26 Customers rate 1-800 Contacts' Net Promoter Score a 8, which ranks it 3rd against its competitors, below CooperVision. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend 1-800 Contacts to a friend?”.

  1. 1st
    Costco
    50
  2. 2nd
    CooperVision
    43
  3. 3rd
    1-800 Contacts
    8
  4. 4th
    Coastal
    -34
  5. 5th
    1-800 FLOWERS
    -63
NPS Comparison
RankCompany Score
1Costco50
2CooperVision43
31-800 Contacts8
4Coastal-34
51-800 FLOWERS-63
Pricing Score Comparison

1-800 Contacts Ranks 3rd in Pricing Score

19 Customers rate 1-800 Contacts' Pricing Score a 3.6/5, which ranks it 3rd against its competitors, below CooperVision.

  1. 1st
    Costco
    4.1 / 5
  2. 2nd
    CooperVision
    4.1 / 5
  3. 3rd
    1-800 Contacts
    3.6 / 5
  4. 4th
    Coastal
    3.5 / 5
  5. 5th
    1-800 FLOWERS
    1.5 / 5
Pricing Score Comparison
RankCompany Score
1Costco83
2CooperVision83
31-800 Contacts72
4Coastal71
51-800 FLOWERS31
Customer Service Comparison

1-800 Contacts Ranks 3rd in Customer Service

18 Customers rate 1-800 Contacts' Customer Service a 3.6/5, which ranks it 3rd against its competitors, below CooperVision.

  1. 1st
    Costco
    4.2 / 5
  2. 2nd
    CooperVision
    4.1 / 5
  3. 3rd
    1-800 Contacts
    3.6 / 5
  4. 4th
    Coastal
    2.5 / 5
  5. 5th
    1-800 FLOWERS
    1.5 / 5
Customer Service Comparison
RankCompany Score
1Costco84
2CooperVision83
31-800 Contacts72
4Coastal51
51-800 FLOWERS30
Overall Culture Score Comparison

1-800 Contacts Ranks 1st in Overall Culture Score

40 Employees rate 1-800 Contacts' Overall Culture a 83/100, which ranks it 1st against its competitors. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    1-800 Contacts
    83 / 100
  2. 2nd
    Costco
    78 / 100
  3. 3rd
    CooperVision
    77 / 100
  4. 4th
    Coastal
    74 / 100
  5. 5th
    1-800 FLOWERS
    65 / 100
Overall Culture Score Comparison
RankCompany Score
11-800 Contacts83
2Costco78
3CooperVision77
4Coastal74
51-800 FLOWERS65
eNPS Comparison

1-800 Contacts Ranks 1st in Employee Net Promoter Score

32 Employees rate 1-800 Contacts' Employee Net Promoter Score a 32, which ranks it 1st against its competitors. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at 1-800 Contacts to a friend?”.

  1. 1st
    1-800 Contacts
    32
  2. 2nd
    Costco
    26
  3. 3rd
    Coastal
    25
  4. 4th
    CooperVision
    13
  5. 5th
    1-800 FLOWERS
    -11
eNPS Comparison
RankCompany eNPS
11-800 Contacts32
2Costco26
3Coastal25
4CooperVision13
51-800 FLOWERS-11
Gender Score Comparison

1-800 Contacts Ranks 1st in Gender Score

5 Employees rate 1-800 Contacts' Gender Score a 88/100, which ranks it 1st against its competitors. The Gender Score tracks how positively women rate their experience at 1-800 Contacts.

  1. 1st
    1-800 Contacts
    88 / 100
  2. 2nd
    Costco
    84 / 100
  3. 3rd
    1-800 FLOWERS
    78 / 100
Gender Score Comparison
RankCompany Score
11-800 Contacts88
2Costco84
31-800 FLOWERS78
Diversity Score Comparison
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