
At 1-800 Contacts 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of 1-800 Contacts' KPIs and OKRs is essential for its success. Out of 3 1-800 Contacts employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 3 have said yes.
A main function of a managerial role is to lead one’s subordinates. A manager at 1-800 Contacts is responsible for ensuring his subordinates accomplish objectives using key performance indicators. 1-800 Contacts employees shared they generally receive helpful feedback once a quarter. Feedback and positive reinforcement are both conducive to meeting goals.