Based outside of Boston in Westborough, MA, BJ’s is the northeast’s preeminent membership retailer with over 200 Clubs in 15 states read more
Understaffed, management are bullies who are abusive to the staff.
What makes you most happy at work?
The customers since they appreciate our going the extra mile for them.
What is most positive about the culture and environment at your company?
The customers see that we are rushed, overwhelmed and overextended. They appreciate us. Management absolutely does not.
What does the leadership team need to get better at?
They need to reslize that the word " team" is worthless when used to bully staff. They need to stop giving lip service to corporate feel good words and treat staff as worthwhile, valued members and not as disposable items !
What did you like most about the interview process?
The online application process takes weeks, managers are frustrated at the slow rate of access to applications and interviews are often done ahead of receiving the online applications. My sense was managers promise anything to get you to start but quickly make excises for failing to honor hiring ag
What do your coworkers need to improve and how could you work together better?
Coworkers are exhausted from the bullying and lack of adequate staffing. We need more staff. There are no meetings. There should be. There needs to be better access to HR beyond the store level to address the problem managers over their heads. Please ! Do it !
Why do you feel undervalued and what would make you feel better about your compensation?
Zero benefits. Lower than cost of living wages, no staff discounts. All that while we are expected to feel " proud to be a part of the BJs team"! Hello! Treat your staff like essential workers, hire more staff and stop expecting us to work overtime to meet the needs of the store on a skeleton crew
Other Employee Reviews for BJ's Wholesale Club
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