BJ's Wholesale Club Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Success Dept
Need amid shift person in deli and at least 3 people on night always short staffed
Review from Customer Success Dept
What do you like best about the leadership team?
They do try there best.
Review from Customer Success Dept
What does the leadership team need to get better at?
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What is the best part about your compensation package?
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Why do you feel undervalued and what would make you feel better about your compensation?
Your overlooked for moving up into other areas when you are more than qualified. Training stinks not trained properly in certain positions. Certain areas like SCO, Cashiers and Member service desk need directions written out. Everyone does there own thing.
Review from Customer Success Dept
What are some of the best things about your team?
They help each other out.
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
Definitely they are rude, unhelpful, Extremely knowledgeable regarding BJ’S policies. And, all management spends hours in the parking lot smoking cigarettes. They miss a lot of phone calls and member assistance call
Review from Customer Success Dept
What is most positive about the culture and environment at your company?
Coming to work and maybe make a difference also being around the other employees.
Review from Customer Success Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
Being able to learn new things every day.
Review from Customer Success Dept
What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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