Based outside of Boston in Westborough, MA, BJ’s is the northeast’s preeminent membership retailer with over 200 Clubs in 15 states read more
Workers are overworked so much that it honestly reflects back onto the customers. I've heard countless people saying how the service is better at the other competing wholesale club and this is pretty much the reason.
What does the leadership team need to get better at?
They need to start picking up the slack and help out when their employees need help. I've encountered multiple times where they would just stand around and just talk with each other. They also will target specific employees as if they have a vendetta against them.
Why do you feel undervalued and what would make you feel better about your compensation?
I feel undervalued because I am worked to death, I'm not saying they shouldn't work me. But I would like to get paid for the amount of work I have to do instead of having a static amount of pay. Would atleast like more raises for better work ethic.
Other Employee Reviews for BJ's Wholesale Club
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