ADP Employee Reviews
Out of 15076 ADP employee reviews, 92% were positive. The remaining 8% were constructive reviews with the goal of helping ADP improve their work culture. The Legal team, with 98% positive reviews, reports the best experience at ADP compared to all other departments at the company. The Finance team offered the most constructive feedback, with 17% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Review from Engineering Dept · Posted 7 days ago
Work is enjoyable and fulfilling. Co-workers are friendly and helpful.
Posted 7 days ago
Leaning back and forth between feelings of success and feelings of concern
Review from Engineering Dept · Posted 8 days ago
What do you like best about the leadership team?
Their constant communication and visibility.
Review from Customer Success Dept · Posted a day ago
I like the transparency provided by the team.
Posted a day ago
Have some positive insights in company performance
Posted a day ago
Transparency in all types of communication
Review from Engineering Dept · Posted 7 days ago
Transparency with the goals and objectives of the company.
Posted 7 days ago
What does the leadership team need to get better at?
Managing and making sure were taken care of by assuring we have the tools to do our job. Stop making drastic changes to teams that does not benefit the employees or the company.
Review from Operations Dept
Talking with the "little" guy before imposing decisions from the top down.
Review from IT Dept
1. Communication 2. Setting Golas and progress 3. Providng opportunities for employees to grow 4. Training opportunities and engagement in Industry conferences relevant to job
Review from Product Dept
Communication, recognizing the work and paying for what they deserve
Review from Engineering Dept
caring about employees. This new system of tracking our every move is awful.
Review from Engineering Dept
What is the best part about your compensation package?
The best part of my compensation package is that it goes beyond salary. The overall benefits, growth opportunities, and focus on employee well-being make me feel supported and appreciated as an associate.
Review from IT Dept · Posted 10 hours ago
Health Insurance coverage is amazing.
Review from Customer Success Dept · Posted a day ago
RRSP company match on each pay
Posted a day ago
Healthcare options I can choose from
Review from Engineering Dept · Posted 7 days ago
commission structure, allowing self generation
Review from Sales Dept · Posted 8 hours ago
Why do you feel undervalued and what would make you feel better about your compensation?
I feel that the amount of work required for the current compensation is too much. More reasonable project planning would mitigate this.
Review from Engineering Dept · Posted 8 days ago
more substantial raises. last couple of years has not covered the COLA in my area
Posted 11 days ago
Consistent instructions and processes. More support for unrealistic timelines
Posted 23 days ago
Some companies similar to ADP has higher base pay. It would be also nice to have extra premiums for tenured employees. It seemed lacking for me to feel valued for being loyal for more than 13 years.
Pay and benefits and can facility and FPR and VPI
What are some of the best things about your team?
Our connectedness eventhough we are all across the country.
Review from Customer Success Dept · Posted a day ago
They are very collaborative, positive and uplifting.
Posted a day ago
Having each other's back in all aspects
Review from Engineering Dept · Posted 7 days ago
Friendly, compassionate, willingness to help.
Posted 7 days ago
They are always responsive with questions and concerns and communication is good.
Review from Engineering Dept · Posted 8 days ago
What do your coworkers need to improve and how could you work together better?
some coworkers are not qualified for the position they are in. Many need to drastically improve their payroll skills
Posted a day ago
More payroll experience coming into ADP instead of learning it in ADP and taking clients.
Review from Operations Dept
Do their own job and not worry about others. Go the extra mile to get the task completed
multiple agents are lacking training and causes us to educate them on their own processes
I interact as much as I want to
What is most positive about the culture and environment at your company?
The amount of different opportunities to connect with teams globally.
Review from Customer Success Dept · Posted a day ago
How quickly they pivot to all conditions
Review from Engineering Dept · Posted 7 days ago
Providing the tools and resources needed to perform our jobs effectively.
Posted 7 days ago
Support is available when I need it.
Review from Engineering Dept · Posted 8 days ago
So much opportunity to grow and learn
Review from Sales Dept · Posted 11 days ago
What needs to change to make the company culture better?
There is room to improve transparency in decision make and better recognize employee contributions. More consistent communication and clearer growth paths would help improve overall culture
Review from Engineering Dept
Empower teams. Less Ivory Tower GSO. GSO rarely sends notifications and NEVER seeks input from teams on what makes sense for security vs productivity.
Review from Engineering Dept
Better filtering interviews by experienced staff, not experienced staff who are here since forever. Strict performance reviews, especially managers and tenured people.
Review from Engineering Dept
Lifts and cabs to be fixed and should add more employee benefits like food coupons
Review from Customer Support Dept
Follow through on company rules and make sure that all are complying.
What did you like most about the interview process?
Meeting my Sales Executive and Vice President.
Review from Sales Dept
It Was a Very carefull Interview process. Interviewers made me feel comfortable and confident during the process.
Review from Business Development Dept
Easy of being able to convey and connect with the people at ADP
Review from IT Dept
The recruiter was so nice and understanding, she saw me as a person
Review from Business Development Dept
Frequent touch points and transparency throughout the process
Review from Sales Dept
What would you improve about your company's interview process?
ADP lacks any sort of structured interview process. It's highly dependent on the team that's doing the interview. Hiring decisions are often made based on feeling and past experience. The result is an abundance of unqualified hires.
Review from IT Dept
Some of the people who do interviews just need more guidance and practice - particularly the ones who interview for entry level or just above entry level positions.
Review from Customer Support Dept
I would prefer more direct communication with the interviewers. I was tossed back and forth between the recruiter, another manager, and the interviewers to then show up on my first day being told "We were not expecting anyone."
Review from HR Dept
Way too slow. Recruitment needs to be closer to the business.
Review from Operations Dept
What makes you most happy at work?
Building a strong connection with my clients through my work efforts.
Review from Customer Success Dept · Posted a day ago
Team and the clients we support
Posted a day ago
I get lots accomplished and keep my clients happy
Posted a day ago
There is always some work to do
Review from Engineering Dept · Posted 7 days ago
Completing tasks on time and accurately.
Posted 7 days ago
What's going wrong and how can it be improved?
High volume, inconsistent work/requirements, resourcing projects is challenging
Lots of sales issues.Ct receive too much sales marketing & they hate it. ADP leaders aren't open to learning. There's a reason or excuse for every suggestion. This is pervasive.I've experience this in interactions with multiple different departments and at multiple different leadership levels.
Review from Operations Dept
Lately it got too chaotic and I feel I get too much pressure and I am involved in too many projects. There are too many changes in projects and they are made on the fly.
Review from Operations Dept
Need more payroll knowledge on the front line and being able to explain things to clients instead of just doing what client says.
Review from Operations Dept
Nothing on ADP's end, I take ownership of that.
Review from Executive Dept
What do you like best about your company?
The culture and team environment.
Review from Sales Dept
Easy to do
Review from Design Dept
What would you most like to see improved at your company?
Nothing comes to mind at this time.
Review from Sales Dept
Salaries are low in parts of the country where it is expensive to live.
Review from HR Dept
More opportunities to move up
Wish it was more challenging
Review from Design Dept