ADP Employee Reviews
Out of 15033 ADP employee reviews, 92% were positive. The remaining 8% were constructive reviews with the goal of helping ADP improve their work culture. The Legal team, with 98% positive reviews, reports the best experience at ADP compared to all other departments at the company. The Finance team offered the most constructive feedback, with 17% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Review from Sales Dept · Posted a day ago
Review from Communications Dept · Posted 12 days ago
What do you like best about the leadership team?
My leadership team is hands on supporting growth at all times while also staying cutting edge, looking for opportunities to grow and thrive.
Review from Sales Dept · Posted a day ago
Their transparency in the direction ADP is going. Keeping the client at the center of everything we do is key in the goals the leadership team strives for.
Review from Sales Dept · Posted a day ago
My team was recently realigned under new leadership so still adjusting
Posted a day ago
ADP Leadership is always open and forth coming with the progress of ADP's future.
Posted 5 days ago
Strong strategy and vision for future
Review from Communications Dept · Posted 12 days ago
What does the leadership team need to get better at?
Managing and making sure were taken care of by assuring we have the tools to do our job. Stop making drastic changes to teams that does not benefit the employees or the company.
Review from Operations Dept
Talking with the "little" guy before imposing decisions from the top down.
Review from IT Dept
1. Communication 2. Setting Golas and progress 3. Providng opportunities for employees to grow 4. Training opportunities and engagement in Industry conferences relevant to job
Review from Product Dept
Communication, recognizing the work and paying for what they deserve
Review from Engineering Dept
caring about employees. This new system of tracking our every move is awful.
Review from Engineering Dept
What is the best part about your compensation package?
Salary, 401k match, and stock purchase.
Review from Sales Dept · Posted a day ago
As an associate in the pre-sales organization, being able to qualify for monthly commissions is great. It helps us benefit in all the hard work we put in to help sales close business.
Review from Sales Dept · Posted a day ago
The best part of the compensation package is you know that you are compensated for your hard work and it does not go unnoticed.
Posted 5 days ago
401k match is nice. I don't use our medical
Posted 12 days ago
The good selection of Health Insurence
Review from HR Dept · Posted 15 days ago
Why do you feel undervalued and what would make you feel better about your compensation?
more substantial raises. last couple of years has not covered the COLA in my area
Posted a day ago
Consistent instructions and processes. More support for unrealistic timelines
Posted 13 days ago
Some companies similar to ADP has higher base pay. It would be also nice to have extra premiums for tenured employees. It seemed lacking for me to feel valued for being loyal for more than 13 years.
Pay and benefits and can facility and FPR and VPI
I am performing the work of a senior manager and director on a fairly regular basis, but at a manager pay grade.
What are some of the best things about your team?
Willingness to help, high personal standards, desire to learn and grow
Review from Sales Dept · Posted a day ago
Even though my entire team is remote, we are able to interact as if we are in the same office. We also support each other to ensure each and every one of us is successful.
Review from Sales Dept · Posted a day ago
How we come together to get answers and the job done
Posted a day ago
My team always works well together and all are willing to pitch in and help out.
Posted 5 days ago
Caring and supportive. We help each of us succeed
Posted 12 days ago
What do your coworkers need to improve and how could you work together better?
More payroll experience coming into ADP instead of learning it in ADP and taking clients.
Review from Operations Dept
Do their own job and not worry about others. Go the extra mile to get the task completed
multiple agents are lacking training and causes us to educate them on their own processes
I interact as much as I want to
there is a lack of responsiveness most of the time and lack of accountability. Does not seem as though the same standards are held across all teams
What is most positive about the culture and environment at your company?
So much opportunity to grow and learn
Review from Sales Dept · Posted a day ago
Associates are willing to support each other to ensure the collective success of the team and the company.
Review from Sales Dept · Posted a day ago
i am not really sure
Posted a day ago
Very friendly and encouraging environment.
Posted 5 days ago
It is welcoming and we do feel like a team
Review from Communications Dept · Posted 12 days ago
What needs to change to make the company culture better?
There is room to improve transparency in decision make and better recognize employee contributions. More consistent communication and clearer growth paths would help improve overall culture
Review from Engineering Dept
Empower teams. Less Ivory Tower GSO. GSO rarely sends notifications and NEVER seeks input from teams on what makes sense for security vs productivity.
Review from Engineering Dept
Better filtering interviews by experienced staff, not experienced staff who are here since forever. Strict performance reviews, especially managers and tenured people.
Review from Engineering Dept
Lifts and cabs to be fixed and should add more employee benefits like food coupons
Review from Customer Support Dept
Follow through on company rules and make sure that all are complying.
What did you like most about the interview process?
Meeting my Sales Executive and Vice President.
Review from Sales Dept
It Was a Very carefull Interview process. Interviewers made me feel comfortable and confident during the process.
Review from Business Development Dept
Easy of being able to convey and connect with the people at ADP
Review from IT Dept
The recruiter was so nice and understanding, she saw me as a person
Review from Business Development Dept
Frequent touch points and transparency throughout the process
Review from Sales Dept
What would you improve about your company's interview process?
ADP lacks any sort of structured interview process. It's highly dependent on the team that's doing the interview. Hiring decisions are often made based on feeling and past experience. The result is an abundance of unqualified hires.
Review from IT Dept
Some of the people who do interviews just need more guidance and practice - particularly the ones who interview for entry level or just above entry level positions.
Review from Customer Support Dept
I would prefer more direct communication with the interviewers. I was tossed back and forth between the recruiter, another manager, and the interviewers to then show up on my first day being told "We were not expecting anyone."
Review from HR Dept
Way too slow. Recruitment needs to be closer to the business.
Review from Operations Dept
What makes you most happy at work?
Being with my people always learning
Review from Sales Dept · Posted a day ago
Being able to work remotely and still keeping an engaging environment with my team.
Review from Sales Dept · Posted a day ago
being able to resolve difficult issues
Posted a day ago
Completing a big project and knowing that I am assisting ADP to grow.
Posted 5 days ago
When I am trusted and empowered and given opportunities
Review from Communications Dept · Posted 12 days ago
What's going wrong and how can it be improved?
High volume, inconsistent work/requirements, resourcing projects is challenging
Lots of sales issues.Ct receive too much sales marketing & they hate it. ADP leaders aren't open to learning. There's a reason or excuse for every suggestion. This is pervasive.I've experience this in interactions with multiple different departments and at multiple different leadership levels.
Review from Operations Dept
Lately it got too chaotic and I feel I get too much pressure and I am involved in too many projects. There are too many changes in projects and they are made on the fly.
Review from Operations Dept
Need more payroll knowledge on the front line and being able to explain things to clients instead of just doing what client says.
Review from Operations Dept
Nothing on ADP's end, I take ownership of that.
Review from Executive Dept
What do you like best about your company?
The culture and team environment.
Review from Sales Dept
Easy to do
Review from Design Dept
What would you most like to see improved at your company?
Nothing comes to mind at this time.
Review from Sales Dept
Salaries are low in parts of the country where it is expensive to live.
Review from HR Dept
More opportunities to move up
Wish it was more challenging
Review from Design Dept