ADP Employee Reviews | Comparably
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Passion for Life & Work Isn’t this what life is all about? Finding something meaningful that you enjoy doing? A career at ADP gives you that opportunity. read more
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EMPLOYEE
PARTICIPANTS
2091
TOTAL
RATINGS
55592

ADP Employee Reviews

Out of 14877 ADP employee reviews, 92% were positive. The remaining 8% were constructive reviews with the goal of helping ADP improve their work culture. The Legal team, with 98% positive reviews, reports the best experience at ADP compared to all other departments at the company. The Finance team offered the most constructive feedback, with 17% of that department's reviews constructive in nature.

What do you like best about the leadership team?

Leadership Reviews

Polished presentation. Very outward focused on image

Posted 3 days ago

Unsure what leadership team this refers to. I know very little about them; limited interactions. I like Andrea Bereal, she's been to Tempe many times & talks directly to front line workers. Joe Abbey is as real and authentic as they come. Loved meeting Lacy a few months back

Review from Operations Dept · Posted 3 days ago

They are supportive and recognize hard work

Review from Customer Support Dept · Posted 3 days ago

The Stand Up weekly check in meetings and Town Halls to update us on what is going on.

Review from IT Dept · Posted 3 days ago

I like that they treat you like a person and I feel like they try to make decisions for the best of the team.

Review from Customer Support Dept · Posted 3 days ago

What does the leadership team need to get better at?

Leadership Reviews

Managing and making sure were taken care of by assuring we have the tools to do our job. Stop making drastic changes to teams that does not benefit the employees or the company.

Review from Operations Dept · Posted 4 days ago

Consider how there is no local office in provinces. EE's were hired remote, not aware there could be a time for no movement. Just felt like a slap across the face when change made. I am a hard working remote EE that prides my work. Sucks I would have to switch companies now for new roles.

Review from Operations Dept · Posted 4 days ago

Talking with the "little" guy before imposing decisions from the top down.

Review from IT Dept · Posted 4 days ago

1. Communication 2. Setting Golas and progress 3. Providng opportunities for employees to grow 4. Training opportunities and engagement in Industry conferences relevant to job

Review from Product Dept

Communication, recognizing the work and paying for what they deserve

Review from Engineering Dept

What is the best part about your compensation package?

Compensation Reviews

Reasonable cost for EE only coverage

Posted 3 days ago

Great benefits and pay. Well compensated

Review from Customer Support Dept · Posted 3 days ago

Health Care for me and my family

Review from Engineering Dept · Posted 3 days ago

The salary is above the average in my region.

Review from Engineering Dept · Posted 3 days ago

Best part of compensation package is Stock option

Review from Customer Success Dept · Posted 4 days ago

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

I am performing the work of a senior manager and director on a fairly regular basis, but at a manager pay grade.

Posted 2 days ago

Other opportunities for projects and leaders learning about what I think my strengths/skills are and how I could use those to benefit the org.

Review from Operations Dept · Posted 3 days ago

The compensation is very low for all the responsibilities and projects we have. The national State average for the position I have has a big gap from what ADP is paying to what it the average for the state. It is almost a $40K difference! Please consider higher pay and bonus for us.

Review from IT Dept · Posted 3 days ago

I wish compensation was a little bit more. I think a bump more than jus the cost of living increase would be good. It is just really hard in life right now with the cost of everything going up and I work 3 jobs to make ends meet. I think retention of employees would increase with a slight bump for

Review from Customer Support Dept · Posted 3 days ago

while every year the earnings of the company are declared high, bonus in the last year was low

Review from Operations Dept · Posted 4 days ago

What are some of the best things about your team?

Team Reviews

The professional knowledge and commitment to client and peers

Posted 3 days ago

Team split recently; under construction

Review from Operations Dept · Posted 3 days ago

Helpful and always there to support each other

Review from Customer Support Dept · Posted 3 days ago

Helping each other, working together to get to the finish line on projects

Review from IT Dept · Posted 3 days ago

My team is like a family, and they always have everyone's back.

Review from Customer Support Dept · Posted 3 days ago

What do your coworkers need to improve and how could you work together better?

Team Reviews

More payroll experience coming into ADP instead of learning it in ADP and taking clients.

Review from Operations Dept · Posted 4 days ago

Do their own job and not worry about others. Go the extra mile to get the task completed

Posted 4 days ago

multiple agents are lacking training and causes us to educate them on their own processes

Posted 4 days ago

I interact as much as I want to

Posted 4 days ago

there is a lack of responsiveness most of the time and lack of accountability. Does not seem as though the same standards are held across all teams

Posted 4 days ago

What is most positive about the culture and environment at your company?

Environment Reviews

peer commitment in BU and among many partner BUs

Posted 3 days ago

Coworkers willing to help and friendly

Review from Operations Dept · Posted 3 days ago

Everyone wants to support the clients the best they can

Review from Customer Support Dept · Posted 3 days ago

All the BRG's and events. Meeting with your manager bi weekly to touch base and talk about highlights and concerns.

Review from IT Dept · Posted 3 days ago

The culture is great. The business is increasingly busy and there are many tasks to complete so that takes you out of the culture a bit.

Review from Customer Support Dept · Posted 3 days ago

What needs to change to make the company culture better?

Environment Reviews

There is room to improve transparency in decision make and better recognize employee contributions. More consistent communication and clearer growth paths would help improve overall culture

Review from Engineering Dept

Empower teams. Less Ivory Tower GSO. GSO rarely sends notifications and NEVER seeks input from teams on what makes sense for security vs productivity.

Review from Engineering Dept

Better filtering interviews by experienced staff, not experienced staff who are here since forever. Strict performance reviews, especially managers and tenured people.

Review from Engineering Dept

Lifts and cabs to be fixed and should add more employee benefits like food coupons

Review from Customer Support Dept

Follow through on company rules and make sure that all are complying.

What did you like most about the interview process?

Interviews Reviews

Meeting my Sales Executive and Vice President.

Review from Sales Dept

It Was a Very carefull Interview process. Interviewers made me feel comfortable and confident during the process.

Review from Business Development Dept

Easy of being able to convey and connect with the people at ADP

Review from IT Dept

The recruiter was so nice and understanding, she saw me as a person

Review from Business Development Dept

Frequent touch points and transparency throughout the process

Review from Sales Dept

What would you improve about your company's interview process?

Interviews Reviews

ADP lacks any sort of structured interview process. It's highly dependent on the team that's doing the interview. Hiring decisions are often made based on feeling and past experience. The result is an abundance of unqualified hires.

Review from IT Dept

Some of the people who do interviews just need more guidance and practice - particularly the ones who interview for entry level or just above entry level positions.

Review from Customer Support Dept

I would prefer more direct communication with the interviewers. I was tossed back and forth between the recruiter, another manager, and the interviewers to then show up on my first day being told "We were not expecting anyone."

Review from HR Dept

Way too slow. Recruitment needs to be closer to the business.

Review from Operations Dept

What makes you most happy at work?

Outlook Reviews

Successful delivery of client system

Posted 3 days ago

Being supported and recognized for hard work

Review from Customer Support Dept · Posted 3 days ago

AI and getting to work on this new technology and learning so many new things with my projects and teams.

Review from IT Dept · Posted 3 days ago

I love being able to help others and interact with my team. Feel like I make a difference

Review from Customer Support Dept · Posted 3 days ago

Having time and support to learn and develop my hard skills, getting along with everyone from my team.

Review from Engineering Dept · Posted 3 days ago

What's going wrong and how can it be improved?

Outlook Reviews

High volume, inconsistent work/requirements, resourcing projects is challenging

Posted 2 days ago

Lots of sales issues.Ct receive too much sales marketing & they hate it. ADP leaders aren't open to learning. There's a reason or excuse for every suggestion. This is pervasive.I've experience this in interactions with multiple different departments and at multiple different leadership levels.

Review from Operations Dept · Posted 3 days ago

Lately it got too chaotic and I feel I get too much pressure and I am involved in too many projects. There are too many changes in projects and they are made on the fly.

Review from Operations Dept · Posted 4 days ago

Need more payroll knowledge on the front line and being able to explain things to clients instead of just doing what client says.

Review from Operations Dept · Posted 4 days ago

Nothing on ADP's end, I take ownership of that.

Review from Executive Dept · Posted 4 days ago

What do you like best about your company?

Outlook Reviews

The culture and team environment.

Review from Sales Dept

Easy to do

Review from Design Dept

What would you most like to see improved at your company?

Outlook Reviews

Nothing comes to mind at this time.

Review from Sales Dept

Salaries are low in parts of the country where it is expensive to live.

Review from HR Dept

More opportunities to move up

Wish it was more challenging

Review from Design Dept
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