ADP Employee Reviews
Out of 14945 ADP employee reviews, 92% were positive. The remaining 8% were constructive reviews with the goal of helping ADP improve their work culture. The Legal team, with 98% positive reviews, reports the best experience at ADP compared to all other departments at the company. The Finance team offered the most constructive feedback, with 17% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Managing and making sure were taken care of by assuring we have the tools to do our job. Stop making drastic changes to teams that does not benefit the employees or the company.
Review from Operations Dept · Posted 13 days ago
Consider how there is no local office in provinces. EE's were hired remote, not aware there could be a time for no movement. Just felt like a slap across the face when change made. I am a hard working remote EE that prides my work. Sucks I would have to switch companies now for new roles.
Review from Operations Dept · Posted 13 days ago
Talking with the "little" guy before imposing decisions from the top down.
Review from IT Dept · Posted 13 days ago
1. Communication 2. Setting Golas and progress 3. Providng opportunities for employees to grow 4. Training opportunities and engagement in Industry conferences relevant to job
Review from Product Dept
Communication, recognizing the work and paying for what they deserve
Review from Engineering Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Pay and benefits and can facility and FPR and VPI
Posted a day ago
I am performing the work of a senior manager and director on a fairly regular basis, but at a manager pay grade.
Posted 11 days ago
Other opportunities for projects and leaders learning about what I think my strengths/skills are and how I could use those to benefit the org.
Review from Operations Dept · Posted 12 days ago
The compensation is very low for all the responsibilities and projects we have. The national State average for the position I have has a big gap from what ADP is paying to what it the average for the state. It is almost a $40K difference! Please consider higher pay and bonus for us.
Review from IT Dept · Posted 12 days ago
I wish compensation was a little bit more. I think a bump more than jus the cost of living increase would be good. It is just really hard in life right now with the cost of everything going up and I work 3 jobs to make ends meet. I think retention of employees would increase with a slight bump for
Review from Customer Support Dept · Posted 12 days ago
What do your coworkers need to improve and how could you work together better?
More payroll experience coming into ADP instead of learning it in ADP and taking clients.
Review from Operations Dept · Posted 13 days ago
Do their own job and not worry about others. Go the extra mile to get the task completed
Posted 13 days ago
multiple agents are lacking training and causes us to educate them on their own processes
Posted 13 days ago
I interact as much as I want to
Posted 13 days ago
there is a lack of responsiveness most of the time and lack of accountability. Does not seem as though the same standards are held across all teams
Posted 13 days ago
What needs to change to make the company culture better?
There is room to improve transparency in decision make and better recognize employee contributions. More consistent communication and clearer growth paths would help improve overall culture
Review from Engineering Dept
Empower teams. Less Ivory Tower GSO. GSO rarely sends notifications and NEVER seeks input from teams on what makes sense for security vs productivity.
Review from Engineering Dept
Better filtering interviews by experienced staff, not experienced staff who are here since forever. Strict performance reviews, especially managers and tenured people.
Review from Engineering Dept
Lifts and cabs to be fixed and should add more employee benefits like food coupons
Review from Customer Support Dept
Follow through on company rules and make sure that all are complying.
What would you improve about your company's interview process?
ADP lacks any sort of structured interview process. It's highly dependent on the team that's doing the interview. Hiring decisions are often made based on feeling and past experience. The result is an abundance of unqualified hires.
Review from IT Dept
Some of the people who do interviews just need more guidance and practice - particularly the ones who interview for entry level or just above entry level positions.
Review from Customer Support Dept
I would prefer more direct communication with the interviewers. I was tossed back and forth between the recruiter, another manager, and the interviewers to then show up on my first day being told "We were not expecting anyone."
Review from HR Dept
Way too slow. Recruitment needs to be closer to the business.
Review from Operations Dept
What's going wrong and how can it be improved?
High volume, inconsistent work/requirements, resourcing projects is challenging
Posted 11 days ago
Lots of sales issues.Ct receive too much sales marketing & they hate it. ADP leaders aren't open to learning. There's a reason or excuse for every suggestion. This is pervasive.I've experience this in interactions with multiple different departments and at multiple different leadership levels.
Review from Operations Dept · Posted 12 days ago
Lately it got too chaotic and I feel I get too much pressure and I am involved in too many projects. There are too many changes in projects and they are made on the fly.
Review from Operations Dept · Posted 12 days ago
Need more payroll knowledge on the front line and being able to explain things to clients instead of just doing what client says.
Review from Operations Dept · Posted 13 days ago
Nothing on ADP's end, I take ownership of that.
Review from Executive Dept · Posted 13 days ago
What would you most like to see improved at your company?
Nothing comes to mind at this time.
Review from Sales Dept
Salaries are low in parts of the country where it is expensive to live.
Review from HR Dept
More opportunities to move up
Wish it was more challenging
Review from Design Dept