Alorica Customer Service Manager Salaries in Lansing, MI | Comparably
Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
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Alorica Customer Service Manager Salaries in Lansing, MI

The average Alorica Customer Service Manager in Lansing, MI earns an estimated $89,039 annually, which includes an estimated base salary of $77,879 with a $11,159 bonus. Alorica's Customer Service Manager compensation is $18,744 more than the US average for a Customer Service Manager. Customer Service Manager salaries at Alorica in Lansing, MI can range from $32,000 - $200,000.

In Lansing, MI, The Customer Support Department at Alorica earns $5,882 more on average than the Admin Department.

Last updated 2 months ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$89,039
Average Compensation
$77,879
avg. base
$11,159
avg. bonus

Customer Service Manager Salaries at Alorica

In Lansing, MI, Customer Service Managers earn $2,563 more than Customer Service Managers.

Customer Service Manager
$86k*
CS Rep
$45k*
* estimated salary

Compensation at Alorica by Department

In Lansing, MI, The Customer Support Department averages $5,882 more than the Admin Department, and $17,515 less than the Finance Department

Finance
$81,787 Avg. total comp.
+$18k
Customer Support
$64,272 Avg. total comp.
Admin
$58,390 Avg. total comp.
-$6k

Customer Service Manager Compensation by Gender (All Companies)

The average female Customer Service Manager at companies similar size to Alorica reported making $64,747, while the average male Customer Service Manager at similar sized companies reported making $93,274.

Customer Service Manager Compensation by Ethnicity (All Companies)

The average Hispanic or Latino Customer Service Manager at companies similar size to Alorica reported making $91,726, while the average Native American Customer Service Manager at similar sized companies reported making $59,013.

How Customer Service Managers at Alorica Rate Their Compensation

The majority of Customer Service Managers at Alorica believe they're compensated fairly. 27% of Customer Service Managers at Alorica say they receive annual bonuses, and the majority (65%) are satisfied with their benefits. See more compensation ratings at Alorica

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