Alorica Senior Customer Service Manager Salaries in Boulder | Comparably
Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
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Alorica Senior Customer Service Manager Salaries in Boulder

The average Alorica Senior Customer Service Manager in Boulder earns an estimated $90,961 annually, which includes an estimated base salary of $81,961 with a $9,000 bonus. Alorica's Senior Customer Service Manager compensation is $20,666 more than the US average for a Senior Customer Service Manager. Senior Customer Service Manager salaries at Alorica in Boulder can range from $69,000 - $122,000.

In Boulder, The Customer Support Department at Alorica earns $14,150 more on average than the Engineering Department.

Last updated 2 months ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$90,961
Average Compensation
$81,961
avg. base
$9,000
avg. bonus

Senior Customer Service Manager Salaries at Alorica

In Boulder, Senior Customer Service Managers earn $36,735 more than CS Reps, and $222 less than Customer Service Managers.

Customer Service Manager
$91k*
CS Rep
$54k*
* estimated salary

Compensation at Alorica by Department

In Boulder, The Customer Support Department averages $14,150 more than the Engineering Department, and $5,391 less than the Business Development Department

Business Development
$144,154 Avg. total comp.
+$5k
Customer Support
$138,763 Avg. total comp.
Engineering
$124,613 Avg. total comp.
-$14k

Senior Customer Service Manager Compensation by Gender (All Companies)

The average female Senior Customer Service Manager at companies similar size to Alorica reported making $64,747, while the average male Senior Customer Service Manager at similar sized companies reported making $93,274.

Senior Customer Service Manager Compensation by Ethnicity (All Companies)

The average Hispanic or Latino Senior Customer Service Manager at companies similar size to Alorica reported making $91,726, while the average Native American Senior Customer Service Manager at similar sized companies reported making $59,013.

How Senior Customer Service Managers at Alorica Rate Their Compensation

The majority of Senior Customer Service Managers at Alorica believe they're compensated fairly. 27% of Senior Customer Service Managers at Alorica say they receive annual bonuses, and the majority (65%) are satisfied with their benefits. See more compensation ratings at Alorica

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