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Alorica Claimed Company

Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more

EMPLOYEE PARTICIPANTS: 3103

TOTAL RATINGS: 28727

CEO: Mike Clifton and Max Schwendner

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Alorica Sr Desktop Support Salaries in Atlanta

The average Alorica Sr Desktop Support in Atlanta earns an estimated $68,803 annually. Alorica's Sr Desktop Support compensation is $882 less than the US average for a Sr Desktop Support.

In Atlanta, The IT Department at Alorica earns $9,875 more on average than the Admin Department.

Last updated 2 months ago.

$30k

$42k

$54k

$65k

$98k

$130k

$162k

$68,803

Average Compensation

$68,803: avg. base

Sr Desktop Support Salaries at Alorica

In Atlanta, Sr Desktop Supports earn $12,519 more than Desktop Supports, and $10,971 less than SysAdmins.

IT Manager

$133k*

IT Support Engineer

$125k

Project Manager

$103k*

SysAdmin

$80k*

Desktop Support

$56k*

* estimated salary

Compensation at Alorica by Department

In Atlanta, The IT Department averages $9,875 more than the Admin Department, and $3,782 less than the Sales Department

Sales

$67,721 Avg. total comp.

+$4k

$63,939 Avg. total comp.

Admin

$54,064 Avg. total comp.

-$10k

Sr Desktop Support Compensation by Gender (All Companies)

The average female Sr Desktop Support at companies similar size to Alorica reported making $82,683, while the average male Sr Desktop Support at similar sized companies reported making $76,102.

Sr Desktop Support Compensation by Ethnicity (All Companies)

The average Asian or Pacific Islander Sr Desktop Support at companies similar size to Alorica reported making $90,350, while the average Caucasian Sr Desktop Support at similar sized companies reported making $71,036.

How Sr Desktop Supports at Alorica Rate Their Compensation

The majority of Sr Desktop Supports at Alorica believe they're compensated fairly. 27% of Sr Desktop Supports at Alorica say they receive annual bonuses, and the majority (65%) are satisfied with their benefits. See more compensation ratings at Alorica

Do you believe you're paid fairly?

62% Yes

Does your company give annual bonuses?

27% Yes

Are you satisfied with your Benefits?

65% Yes

See Alorica Sr Desktop Support Salaries in Other Cities

Sr Desktop Support Salaries at Similar Size Companies in Atlanta

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