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Alorica Claimed Company

Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more

EMPLOYEE PARTICIPANTS: 3103

TOTAL RATINGS: 28727

CEO: Mike Clifton and Max Schwendner

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Alorica Sr Desktop Support Salaries in Pittsburgh, PA

The average Alorica Sr Desktop Support in Pittsburgh, PA earns an estimated $70,695 annually. Alorica's Sr Desktop Support compensation is $1,010 more than the US average for a Sr Desktop Support.

In Pittsburgh, PA, The IT Department at Alorica earns $21,451 more on average than the Finance Department.

Last updated 2 months ago.

$30k

$42k

$54k

$65k

$98k

$130k

$162k

$70,695

Average Compensation

$70,695: avg. base

Sr Desktop Support Salaries at Alorica

In Pittsburgh, PA, Sr Desktop Supports earn $14,411 more than Desktop Supports, and $14,160 less than Project Managers.

IT Manager

$134k*

IT Support Engineer

$125k

SysAdmin

$97k*

Project Manager

$85k*

Desktop Support

$56k*

* estimated salary

Compensation at Alorica by Department

In Pittsburgh, PA, The IT Department averages $21,451 more than the Finance Department, and $1,376 less than the Sales Department

Sales

$105,395 Avg. total comp.

+$1k

$104,019 Avg. total comp.

Finance

$82,568 Avg. total comp.

-$21k

Sr Desktop Support Compensation by Gender (All Companies)

The average female Sr Desktop Support at companies similar size to Alorica reported making $82,683, while the average male Sr Desktop Support at similar sized companies reported making $76,102.

Sr Desktop Support Compensation by Ethnicity (All Companies)

The average Asian or Pacific Islander Sr Desktop Support at companies similar size to Alorica reported making $90,350, while the average Caucasian Sr Desktop Support at similar sized companies reported making $71,036.

How Sr Desktop Supports at Alorica Rate Their Compensation

The majority of Sr Desktop Supports at Alorica believe they're compensated fairly. 27% of Sr Desktop Supports at Alorica say they receive annual bonuses, and the majority (65%) are satisfied with their benefits. See more compensation ratings at Alorica

Do you believe you're paid fairly?

62% Yes

Does your company give annual bonuses?

27% Yes

Are you satisfied with your Benefits?

65% Yes

See Alorica Sr Desktop Support Salaries in Other Cities

Sr Desktop Support Salaries at Similar Size Companies in Pittsburgh, PA

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