Amazon Outlook Employee Reviews | Comparably
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EMPLOYEE
PARTICIPANTS
9761
TOTAL
RATINGS
117488
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Amazon Outlook Employee Reviews

What makes you most happy at work?

costamar happy and my compiny reting

Review from Customer Support Dept

generate large impact by helping millions of customers

Working to address customer painpoints that impacts millions of employees

Working will with other people

Review from Product Dept

My friends make me the happiest.

my solid team and department

My confidence nd loyalty about the work

money when i get paid

Great place to work with Amazon

I get to work on some really cool projects that are helping customers

Review from Sales Dept

Being heard and standing up for what was fair and right

Review from Customer Success Dept

Interactions with co-workers, managers, and Snacks that are given out. They should always hand out snacks.

Review from Operations Dept

Working with my customers and supporting their buisness

Twice a year, I get a lot of RSUs.

I get to provide for the family

My bosses are funny and cool

There are some managers that are doing a good job.

Review from Operations Dept

Attending to customers queries and resolving them, makes me happy

a supportive manager and collaboration

My coworkers. We use humor and sarcasm to cope with the stress.

What's going wrong and how can it be improved?

Company culture needs to shift from competition to collaboration. Management should be held accountable to stop artificial projects that exist solely for them to show impact, build empires, and secure promotions.

Fix the discrimination based on race and sex just so they can say to the world they are diverse. When you hire someone less qualified over someone who is more qualified just so you can say we have 400 blacks, 400 Hispanics, 400 Asians, and 50 white people, that is discrimination.

They need to do a investigative search

Review from Operations Dept

Everything could be improved. Pay is terrible, managment is terrible, favoritism is awful. The hard workers get nothing out of it besides mental and physical stress. Managment literally doesnt care.

Unfair treated of supervisors and employees. Lackluster supervisors & employees are allowed to not improve but more responsibilities are placed on their counterparts. Issues that are addressed professionally are given ear but its irrelevant as no change is done

It can’t be improved. The company refuses to see the issue

More appreciation at work and company's investment in skill development

Review from Operations Dept

Stop putting delivery drivers and others sharing the road with them at risk of catastrophic injury or sudden death.

They expect you to work like a machine. 10 hours of repetitive tasks with no social interactions at all. all in all this company does NOT care about its employees to them you're a cheap alternative to a robot that can do the same job.

Review from Operations Dept

Too much focus on frugality and profit. Not enough focus on sustainability in all aspects. Sustainable work environment, sustainable business. Everything is geared towards fast growth. Lots of churn. Employees do not stay longer than 2 years on average.

Review from Engineering Dept

Disability and leave services team is useless and adversarial.

Review from Engineering Dept

Allow a true 4 day work week & holidays Off!

More communication with management and goals numbers expectations

Very poor manager training without any accountability. People are promoted to manager who lack the skills and incentives to manage.

Review from Operations Dept

All the software is legacy and enormous and the expectation is to learn everything yesterday and deliver even faster

Review from Engineering Dept

Better leadership and better pay for people with five years and better

No appreciation for the people that Keep that place running smooth even when there's a lack of employees in an overload of work on those that are still there

Prices are getting too gigh abd deliveries are not getting there in 2 days

I can't identify due to worries of backlash

Start treating employees better as employees are also your customers.

What do you like best about your company?

I love the market position, the future, and the overall attitude towards experimentation and trying out new things.

It's innovative, fast paced, constantly challenging the status quo and takes customers and employees on the journey

Review from Sales Dept

It offers more value to humanity than any other company.

Review from Operations Dept

Name recognition and the fact I am compensated at all

Review from Operations Dept

My company is work on perfect time and correctly design as well, but I want to make more then faster work at all.

Review from Design Dept

Remote work so thet i dont have to be immediately close to people that are microagressive and u can rest

Review from HR Dept

The opportunities available to everyone

The wonderful managers who have helped shape me.

Review from Business Development Dept

I feel Amazon is the company which knows how to make happy their employees even after taking hell out of work from. There is a famous quote, "Work hard, have fun, make history"

Variety of fields, easy to find new, interesting teams.

Customer obsession and use of certain frameworks.

Review from Product Dept

I like the break times

Review from Product Dept

The people. They are smart and talented.

Review from Engineering Dept

I was able to work in different areas of the operation

Review from Operations Dept

The flexibility of hours and support from others on my team

Review from Customer Support Dept

The challenge to get the mission completed everyday with changing variables.

Review from Customer Support Dept

The incentives we receive from them

Review from Operations Dept

The flexibility that they offer with my schedule

Review from Operations Dept

PTO,VTO,Great insurance,the freedom you have at work.

Review from Product Dept

That i receive my packages on time.

What would you most like to see improved at your company?

The culture needs to be improved dramatically.

Speed of delivery and prioritization of customers

Too many hurdles to cross before getting to the stage of experimentation. Too may approvals needed.

Pay me more and stop making me jump through hoops

Review from Operations Dept

Replace the leaders with peer mentality; value and insist on diversity of thought through systemic shifts in how decisions are made

Review from Operations Dept

Actual diversity at the intersection of race. Deakinng with severe Hr issues and underleveling problems. Retaliation issues

Review from HR Dept

Better internal hiring process, and understanding that the Associates are not machine and they all operate at different levels in different positions.

Less of a cut-throat environment.

Review from Business Development Dept

More growth opportunities in some processes is needed, as the work is becoming monotonous, and I used to see my colleagues get stressed out at work many a times.

Leadership (skip level and above) should be more engaged with employees. They often make decisions without considering the negative, downstream impact.

Review from HR Dept

Better manager classes, teaching managers.

Work culture, better managers, and some employee focus.

Review from Product Dept

I would think i need to improve a little bit of everything

Review from Engineering Dept

We need more overtime hours

Review from Product Dept

annual pay raises and better benefits

Review from Operations Dept

Better training for overseas agents

Review from Customer Support Dept

Better communications - the ability to speak to American based customer service reps and corporate staff if escalation or feedback is needed.

Review from Customer Support Dept

Better bonus or incentives for production

Review from Operations Dept

Better working conditions

Less duplication of work

Review from Design Dept

Review Sentiment at Amazon

78
78%
22
22%

About Amazon's Outlook

B+
77/100

Where This Score Ranks Amazon's Outlook

TOP
20%

In the Top 20% of 1226 similar size companies on Comparably

TOP
35%

In the Top 35% of 117 companies in Seattle

1st

1st place versus 5 competitors rated on Comparably

Amazon's Outlook is scored a B+ by 18705 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” Amazon's Outlook score helps to boost their overall culture score, due partly to the fact that the Business Development department’s positive scores help Outlook to be one of Amazon's stronger culture attributes. Use the filters below to understand Amazon employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated 5 days ago.

Rate Outlook the Highest

  • Department - Business Development
    +9%
  • Department - IT
    +6%
  • Tenure - Less than 1 Year
    +6%

Rate Outlook the Lowest

  • Gender - Non-Binary
    -13%
  • Department - Customer Success
    -4%
  • Tenure - Over 10 Years
    -4%

How Amazon's Outlook Score is Calculated

FILTER RATINGS BY

Results from 8675 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

82
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantastic48%
Good33%
Neutral14%
Bad3%
Terrible2%
How do your customers perceive your company?
AnswerPercent
Yes67%
No33%
Are you typically excited about going to work each day?
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Rate your company