16
eNPS Score
Q&A With American Express Employees
Get ideas for team-building activities and creative brainstorming sessions to help fuel collaboration and fun among your staff.
How employees describe working at American Express
I love my job at American Express. The leaders I support are empathetic and truly value their teams. The company offers great benefits, generous paid time off, and flexibility to work from away. Overall, it’s a supportive and rewarding place to wor
Valued, customer focused, responsive to feedback, always evolving.
AmEx nature and structure allow, even invite, with what is in my opinion likely more positive result than with other financial companies, my explanation to the Company of certain unusual aspects in my big case, with follow-on writing elsewhere from my desk benefitting me, AmEx and many others.
Woke/DEI implementation has destroyed American Express beyond repair. I am a forty-year member and I am done. Sad.
Great company with great people, management cares, good work life balance
What it's like to work at American Express
- American Express employees generally work 8.9 hrs a day
- Employees at American Express report the work pace is comfortably fast
- On a typical day, employees at American Express have 4+ meetings
- 77% of American Express employees look forward to interacting with their team every day
- American Express employees most often take 20-30 paid vacation and sick days each year
- 84% of American Express employees report they are happy with their work life balance
- American Express employees typically get valuable feedback on how to improve at work Once a year
- 75% of American Express employees call their work environment positive
Q&A With American Express Employees
IDX: 50 TOT: 76
What do you like best about the leadership team at American Express?
They listen to people
Some listen to your concerns and action them if needed.
What kind of people succeed at American Express?
People who can handle chaos, politics and frustration well.
How are the dental insurance options at American Express?
Very good
How are the career growth opportunities on the Customer Support team at American Express?
Pretty good. People tend to advance quickly when they are well liked
What's the pay like for IT roles at American Express?
Average
How do I do well in an interview at American Express?
Make sure you understand the question, ask back to clarify before you start. Be succinct and use all the keywords for the relevant competency they are asked by about.
What questions do they ask during the interview process at American Express?
Competency based and experience related to job role
Who did you meet with during your interview? And how long did it take to hear back from American Express?
After initial call with recruitment team and tests, interview with Hiring leader (+1) followed by hiring bosses boss.
What do your coworkers need to improve and how could you work together better at American Express?
People need to work as a team instead of trying to make themselves look better problem is they aren't rewarded for teamwork
What makes you most happy at American Express?
Work / Life balance
What is most positive about the culture and environment at American Express?
People are friendly but can't help but feel I'm constantly being judged and having things held against me.
BE THE FIRST TO ANSWER
I retired from American Express 27 years ago, I'm applying for Medicaid, I receive a direct monthly deposit of my pension in my bank account. However in order to receive Medicaid I need a letter from American Express to show proof of my monthly retir
How are the benefits at American Express for employees in IT?
American Express' IT team rates their overall benefits a C and most of them think the perks are Neutral. 65% of American Express employees in IT say they are satisfied with their benefits. The majority of employees in IT also get 15-20 days of paid vacation, and most of them believe the cash value of their benefits is less than $500/mo.
How are the benefits at American Express for employees in Marketing?
American Express' Marketing team rates their overall benefits an A and most of them think the perks are Good. 83% of American Express employees in Marketing say they are satisfied with their benefits. The majority of employees in Marketing also get 20-30 days of paid vacation, and most of them believe the cash value of their benefits is $1000 -$1500/mo.
How are the benefits at American Express for employees in Product?
American Express' Product team rates their overall benefits an A and most of them think the perks are Good. 88% of American Express employees in Product say they are satisfied with their benefits. The majority of employees in Product also get 20-30 days of paid vacation, and most of them believe the cash value of their benefits is $2500+/mo.
How are the benefits at American Express for employees in Engineering?
American Express' Engineering team rates their overall benefits a D+ and most of them think the perks are Good. 52% of American Express employees in Engineering say they are satisfied with their benefits. The majority of employees in Engineering also get 20-30 days of paid vacation, and most of them believe the cash value of their benefits is $1000 -$1500/mo.
How's career growth and advancement at American Express?
64% of the same employees also feel like American Express is invested in their career growth. On average, majority of employees do not have a mentor to help them navigate their career at American Express.
How are the managers in the IT department at American Express?
American Express' IT team rates their manager a C- or 62/100 and the majority believe their manager truly cares about them as a person. The it team (50%) also feels pretty comfortable providing negative feedback directly to their boss.
How are the managers in the Marketing department at American Express?
American Express' Marketing team rates their manager a C+ or 68/100 and the majority believe their manager truly cares about them as a person. The marketing team (60%) also feels pretty comfortable providing negative feedback directly to their boss.
How are the managers in the Product department at American Express?
American Express' Product team rates their manager a B- or 70/100 and the majority believe their manager truly cares about them as a person. The product team (80%) also feels pretty comfortable providing negative feedback directly to their boss.
How are the managers in the Engineering department at American Express?
American Express' Engineering team rates their manager a B- or 69/100 and the majority believe their manager truly cares about them as a person. The engineering team (73%) also feels pretty comfortable providing negative feedback directly to their boss.
Curious about what work's like at American Express?
Anonymously Ask American Express Employees Any Question
Should I work at American Express?
47% of American Express employees would encourage their friends to become coworkers, whereas 22% are neutral and 31% would not recommend working at American Express to their friends.
| 47% | Promoters |
|---|---|
| 22% | Passive |
| 31% | Detractors |
