Q&A With American Express Employees

Get ideas for team-building activities and creative brainstorming sessions to help fuel collaboration and fun among your staff.

How employees describe working at American Express

I love my job at American Express. The leaders I support are empathetic and truly value their teams. The company offers great benefits, generous paid time off, and flexibility to work from away. Overall, it’s a supportive and rewarding place to wor

Valued, customer focused, responsive to feedback, always evolving.

AmEx nature and structure allow, even invite, with what is in my opinion likely more positive result than with other financial companies, my explanation to the Company of certain unusual aspects in my big case, with follow-on writing elsewhere from my desk benefitting me, AmEx and many others.

Woke/DEI implementation has destroyed American Express beyond repair. I am a forty-year member and I am done. Sad.

Great company with great people, management cares, good work life balance

American Express employees generally work 8.9 hrs a day
Employees at American Express report the work pace is comfortably fast
On a typical day, employees at American Express have 4+ meetings
77% of American Express employees look forward to interacting with their team every day
American Express employees most often take 20-30 paid vacation and sick days each year
84% of American Express employees report they are happy with their work life balance
American Express employees typically get valuable feedback on how to improve at work Once a year
75% of American Express employees call their work environment positive

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Should I work at American Express?

47% of American Express employees would encourage their friends to become coworkers, whereas 22% are neutral and 31% would not recommend working at American Express to their friends.

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